Jieun Chun | Page 10

Benzel-Busch Motor Car responded

Thank you for taking the time to share your experience at Benz Englewood. We sincerely appreciate your feedback and are thrilled to hear about your remarkable encounter with our representative, Jieun Chun. We are delighted that Jieun went above and beyond to ensure your complete satisfaction. Her dedication to providing thorough assistance and making your family feel welcomed is a testament to her exceptional customer service skills. We are proud to have her as part of our team. It brings us great joy to know that Jieun's efforts exceeded your expectations and that you left our dealership with a positive and memorable experience. We understand the importance of a smooth and stress-free car-buying journey, and we are thrilled that Jieun was able to deliver that for you. We will make sure to pass along your kind words to Jieun and recognize her outstanding commitment to customer satisfaction. Feedback like yours motivates us to continue providing exceptional service to all our valued customers. Once again, thank you for recommending Jieun Chun as a representative at Benz Englewood. We greatly appreciate your support, and we look forward to serving you and your family in the future. Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you for taking the time to share your wonderful experience with us! We're thrilled that Jieun provided exceptional service and helped you secure a great deal. Jieun is truly a valued team member, and her dedication to providing outstanding customer service is commendable. We're glad to know that she was able to understand your needs and assist you in finding the perfect car with all the details you desired. Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you for taking the time to share your feedback regarding your experience with our employee, Jieun. We greatly appreciate your input, as it helps us ensure that we continue to provide exceptional service to all our customers. We're sorry to hear that you weren't satisfied with your 2021 C-Class two years ago. We understand that vehicle preferences can vary, and we strive to offer a diverse range of options to meet the needs and preferences of our valued customers like you. We're thrilled to learn that Jieun was able to make your experience more enjoyable and facilitated your transition to the new GLC. We take pride in our dedicated team members who go above and beyond to assist customers in finding the perfect vehicle that suits their preferences and needs. If you have any further feedback or if there's anything else we can do to enhance your ownership experience with your new GLC, please don't hesitate to reach out to us. We value your satisfaction and are committed to ensuring that you have a positive experience with our dealership. Once again, thank you for choosing our dealership, and we hope to serve you again in the future. Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you so much for taking the time to share your positive experience at Benzel-Busch. We greatly appreciate your feedback and are thrilled that Jieun Chun made your car-buying process easy and enjoyable. We understand that a previous negative experience at a different dealership may have left you dissatisfied, but we are delighted that Jieun was able to provide you with the excellent service you deserve. Our team strives to ensure every customer receives personalized attention and a seamless experience. Regards, Michael Hill mhill@benzelbusch.com

Benzel-Busch Motor Car responded

Thank you for sharing your positive experience with Jieun Chun! We're glad she provided amazing service and you're excited about your new GLE450. Jieun will be thrilled to know that her efforts were appreciated. We look forward to serving you again when you're ready for your next vehicle. Please don't hesitate to reach out if you have any further questions or need assistance. Enjoy your new car! Regards, Michael Hill mhill@benzelbusch.com