Jewel Payne
Jewel Payne at Donalson Chevrolet Buick GMC
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Jewel Payne

Service Advisor

Donalson Chevrolet Buick GMC

1415 Hwy 96 Bypass
Silsbee, TX 77656

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4.9
479 Reviews

Jewel has been in the car industry working in service for 10+ years. She started with our company in 2016 and took to the atmosphere of working with General motors customers! She currently lives in Honey Island and loves the country living. Her favorite things to do on days off is spending time with her small family and her French Bulldog. You could find them bowling any day of the week! Her favorite car is the Cadillac XT4, Escalade or CT5 !!

Dealership Experience

8 yrs, 2 mos

Industry Experience

14 yrs, 4 mos

Specialties & Trainings

Service Advisor for GMC, CHEVY, CADILLAC & BUICK

4.9

479 Reviews

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479 Reviews of Jewel Payne

April 24, 2024

Dealership Rating
Employee Rating

The service department was very friendly and got out truck in and out very quickly More

by MCDONALD6722
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Ozan, Keenan Simon

April 22, 2024

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Employee Rating

Our experience at Donalson was very positive. Charlie Ozen is a great guy to work with. More

by MCDONALD6722
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Ozan, Keenan Simon

April 21, 2024

Dealership Rating
Employee Rating

Serviced my GMC Acadia since bought new there in 2015. Service has always been good, consistant and done in a timely manner at a fair price. More

by VLG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon

April 19, 2024

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Employee Rating

2016 Cadillac parts discontinued by GM! Very poor service for customers. Will be buying Toyota next week. My car has become a yard ornament for now. You scattered my dreams of having a More

by DNEEL1
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Janna Weatherspoon

April 17, 2024

Dealership Rating
Employee Rating

Very professional service. They kept whart I wanted without trying to upset. They added the running boards I wanted in a timely manner. Highly recommend. More

by texmania64
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon, Meagan Adams, Keenan Simon , Mr. Chevy was outstanding

April 17, 2024

Dealership Rating
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They had me in and out with my appt set up. No hassle and everything was great! Those ladies take care of business! More

by kindelkelley84
Service Price Transparency
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Recommend Dealer
Yes

March 20, 2024

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Janna and the team are always so helpful and professional, not to mention they do it correctly. Why my family and I keep coming back. More

by Jonathan & Angela Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon

March 17, 2024

Dealership Rating
Employee Rating

Always treated with respect and my service is completed as promised. Jewel is very thorough with everything. More

by NANCYMCNEAL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

March 08, 2024

Dealership Rating
Employee Rating

Service not good at all take 8days to diagnostics ,change spark plug and wire said truck ready to pickup next day same thing happened check engine light on More

by PEDROVALDEZ0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 05, 2024

Dealership Rating
Employee Rating

Had a good experience. Would've like more for my trade in but I understand the economy is not good so it is what it is. Thanks for taking care of me. More

by sminter1234
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
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