Jessica Charles
Jessica Charles at Hollywood Kia
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Jessica Charles | Page 7

BDC Director

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.8
75 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

4.8

75 Reviews

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75 Reviews of Jessica Charles

March 26, 2021

Dealership Rating
Employee Rating

Jessica and Kermitt were both very professional and provided a smooth customer experience. Kermitt was also extremely thorough in explaining the different features that accompanied my Forte More

by OLONG08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yair Bitton, Kermitt Graham

Mar 26, 2021

Hollywood Kia responded

Thanks for your feedback on your recent visit to Hollywood Kia! We're so glad to hear that Jessica and Kermitt were able to assist you with choosing a vehicle to meet your needs. We appreciate your business and hope you will continue to enjoy your new Forte! wecare@hollywoodkia.com

March 07, 2021

Dealership Rating
Employee Rating

Just got our THIRD Kia from your dealership. We live in Miami-Dade but travel to your location because of the no-nonsense deals. The service staff is amazing too. More

by TROSE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2021

Hollywood Kia responded

We are very happy to have provided you with such another positive experience! Thank you for being a loyal 3rd time Kia customer! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com3

January 16, 2021

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Employee Rating

Jessica made my experience well worth it. I was unsure and didn’t know much about cars. She took her time and gave me the best deal. She made me feel right at home. I feel comfortable enough to return for More

by jrincon1188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 16, 2021

Hollywood Kia responded

Thank you for your business and this review! We're happy to hear that Jessica and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

December 14, 2020

Dealership Rating
Employee Rating

I bought a brand new Kia. I had very pleasant experience. Jessica was very attentive, patient and knowledgeable making it very easy to find the vehicle that was right for me. More

by thegabe03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 14, 2020

Hollywood Kia responded

Hello, It's great to hear that Jessica was able to get you exactly what you needed. Congratulations on your new Kia! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hollywood Kia! wecare@hollywoodkia.com

December 11, 2020

Dealership Rating
Employee Rating

Amazing customer service. Went above and beyond to deliver the car I wanted. Even offered more than I expected. Would definitely return and recommend this dealer to my family and friends. More

by jrincon1188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 14, 2020

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with Jessica and our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

December 11, 2020

Dealership Rating
Employee Rating

She recently helped me buy a new car, it was the best experience I’ve ever had. Super efficient, persuasive, and professional. Keep it up! More

by Unrulyboutique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jessica Charles

Dec 14, 2020

Hollywood Kia responded

Hello, It's fantastic to hear that Jessica provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hollywood Kia! wecare@hollywoodkia.com

October 12, 2020

Dealership Rating
Employee Rating

Easy, Fast, and very Efficient - My salesperson Garfield was amazing. Made the process of getting the car I wanted smooth and no stress. 5 stars More

by shanbritts113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Garfield

Oct 13, 2020

Hollywood Kia responded

Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad we were able to provide a pleasant, stress-free experience, and we hope to see you again! wecare@hollywoodkia.com

Oct 13, 2020

shanbritts113 responded

Thank You For Your Great Service

October 09, 2020

Dealership Rating
Employee Rating

Liars and cheater of Hollywood Kia is more like it!!! You cant believe a word they say. I wanted a 5 year loan, they put in a 6 year loan, More interest for them... i tell them i don't want anything extra t More

by WILLIAM.RIOS50
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sean Emanuel, Lillian Smith

Oct 26, 2020

Hollywood Kia responded

We take our customer feedback very seriously, and we would appreciate the opportunity to address all of your concerns further. Please reach out to us at your earliest convenience to discuss your situation. We hope to hear from you soon. wecare@hollywoodkia.com

September 17, 2020

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Employee Rating

True service that cannot be beat! Valet service at its finest! Thank you to everyone who made it happen! There isn't another place to go! More

by samsellsaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2020

Hollywood Kia responded

Hello, It's great to hear that Jessica, Hector were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hollywood Kia! wecare@hollywoodkia.com

August 26, 2020

Dealership Rating
Employee Rating

Such a pleasant experience! Wound up with a much nicer model than i went in to look at! Hollywood Kia's no dealer fee and 3 years free Maintenance is what brought me in. All staff was super helpful and fr More

by MCARROLL0680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Yair Bitton

Aug 26, 2020

Hollywood Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hollywood Kia! wecare@hollywoodkia.com

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