Jesse Robinson

Took my car in to be serviced in addition to fixing a tire that had a nail in it. I spoke with them prior to the work being done and again after their assessment. Informed them that I recently lost my h tire that had a nail in it. I spoke with them prior to the work being done and again after their assessment. Informed them that I recently lost my husband and to please be transparent with me since this was his area of care and I didn’t want to be taken advantage of. Twice I mentioned that the tires were only about a year old. I was told the tire needed to be replaced at a charge of $300. I later found out the tires were under warranty from Tire Discounter . When I called the service department to voice, my concern about their lack of transparency…especially in light of my previous conversations with them ..I was pretty much told “sorry about your bad luck” I understand that it was ultimately my responsibility to be aware of these things, but a little humanity would have been nice in the situation that I explained to them. They are the professionals and I’m sure they know that those tires were still under warranty. Even a complementary oil change would’ve helped ease the pain. More

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So glad to see Kyle back on board and Jack, as always, is a prince. a prince. More

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Service department friendly and work performed in as promised time. This is my second vehicle from Mark Sweeney GMC. I’ll be back again. promised time. This is my second vehicle from Mark Sweeney GMC. I’ll be back again. More

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Consistently honest and trustworthy, have great faith in the Sweeney family service. The flow of service delivery is always great. the Sweeney family service. The flow of service delivery is always great. More

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