Jesse Aguayo
Jesse Aguayo at Rusnak/Westlake Audi
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Jesse Aguayo | Page 2

Service Consultant Advisor

Rusnak/Westlake Audi

3832 Thousand Oaks Blvd
Thousand Oaks, CA 91362

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62 Reviews
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62 Reviews

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62 Reviews of Jesse Aguayo

March 31, 2020

Dealership Rating
Employee Rating

this dealership is the only place we will take our this dealership is the only place we will take our Audi‘s to. They take care of their customers like no other and would not go anywhere else. More

by karenjnnuzback
Recommend Dealer
Yes

Other Employees Tagged: Adam Ummarino , Carl Seehoffer, Jesus Gonzalez

Apr 01, 2020

Rusnak/Westlake Audi responded

We really appreciate your feedback. Let us know if we can do anything else for you. We are here to help!

December 03, 2019

Dealership Rating
Employee Rating

Jesse is great! Jesse was very polite and professional in his service. I'd love to work with him again. However, my tire was leaking air, and I got a flat next day, More

by yasir_khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2019

Rusnak/Westlake Audi responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 02, 2019

Dealership Rating
Employee Rating

Excellent knowledge of the problem. Identified immediately and worked with Audi for warranty coverage. Professional , courteous, efficient. Rusnak service gets my 100% recommendation. Thank you’ More

by RP
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Diaz, Christie Rutherford

Nov 04, 2019

Rusnak/Westlake Audi responded

We're glad everything was completed quickly and to your satisfaction! We're looking forward to your next visit with us!

June 28, 2019

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Employee Rating

Excellent Customer Service I will for sure make the drive over the hill for this amazing customer service. Thank you for great service. My home dealer is Oxnard, however their c More

by Stephluva24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Customer Service, Augie

Jul 05, 2019

Rusnak/Westlake Audi responded

Thank you for the amazing feedback!

March 20, 2019

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Employee Rating

Fast Friendly Service All of my service needs were addressed in a timely manner. Jesse and Carl are always so helpful. I was able to get my car in right away and all repai More

by Bkraszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2019

Rusnak/Westlake Audi responded

Hello, thank you for your kind words on this review! We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! -Andrew Arizmendi, General Manager

February 17, 2019

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Employee Rating

Great service We had an unexpected light failure during the rain. The failure occurred due to damage by some careless individual. Rusnak Audi got us in with one d More

by Autocross 180mph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2019

Rusnak/Westlake Audi responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! -Andrew Arizmendi, General Manager

January 18, 2019

Dealership Rating

Great experience. Excellent and prompt service even when it is warranty related. I was provided with a new A6 as a loaner car and had it for a few days while the servi More

by Frankie 19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2019

Rusnak/Westlake Audi responded

Hello! Your satisfaction is important to us, so we want to sincerely thank you for choosing Westlake Audi and we hope to see you again soon! Andrew Arizmendi, General Manager

January 16, 2019

Dealership Rating
Employee Rating

Service Very professional dealership with excellent customer service. Makes going in to get service easy and stress free. I would rather go here than my local More

by Monkey16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2019

Rusnak/Westlake Audi responded

Hi there, thank you so much for your positive comments about Westlake Audi! We want all our clients to have a comfortable and stress-free experience with us! We hope to see you soon! Andrew Arizmendi, General Manager

January 10, 2019

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Employee Rating

Great service friendly staff I’m a new Audi owner and each time I have been to the dealership for service and for parts the staff has been friendly and helpful the work was done q More

by Asdf-/:;
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Ummarino , Andrew Teramatsu

Jan 25, 2019

Rusnak/Westlake Audi responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do! - Andrew Arizmendi, General Manager

January 02, 2019

Dealership Rating
Employee Rating

Close to home, nice service Thank you for making sure my car is safe and sound! Jessie and Carl made leaving my car easy. Thank you again for a great service experience. More

by GailC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Seehoffer

Jan 15, 2019

Rusnak/Westlake Audi responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing us. We do hope we can be of assistance in the future. Take care! - Andrew Arizmendi, General Manager

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