Jerry Sproles | Page 9

Dedicated! This was my first experience with Wallace Nissan. I inquired about a Titan online and agreed to come in. Upon coming into the dealership I was introdu This was my first experience with Wallace Nissan. I inquired about a Titan online and agreed to come in. Upon coming into the dealership I was introduced to Kris. He was very polite, knowledgeable about the Titan and was able to answer my questions. At first the dealership was unable to meet terms I was ok with, so I left the dealership to pursue another vehicle. I thought the deal was dead. About two days later I was contacted and Kris had somehow put life back into the deal. Long story short I was able to rid the F150 I was in. Now I liked my F150, but due to Ford’s stance on the NFL protestors they lost a military veteran owner! Due to Kris’ dedication I am now the proud and happy owner of a Titan. Thank you Kris for your work on this! More

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Purchasing a new Murano Stephanie is awesome!! I finally had a great car buying experience. Would highly recommend her to anyone!! She made me feel like we were family. Very Stephanie is awesome!! I finally had a great car buying experience. Would highly recommend her to anyone!! She made me feel like we were family. Very polite and love her sense of humor. More

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Got great service. We went for an airbag recall on my husbands car, which was taken care of immediately. Mike Carter in service department was very friendly, like we had We went for an airbag recall on my husbands car, which was taken care of immediately. Mike Carter in service department was very friendly, like we had known him forever. While waiting on the repair, we were browsing around the showroom and saw a Nissan Rogue that we liked. We already planned to trade my car in a few months, but when Debbie Lambert offered to work things out for us on the new vehicle, with deferred payments that met our needs, we drove home with the new Rogue. Thanks to Debbie Lambert and Jerry Sproles for their friendly manor and outstanding service. Everyone we met were professional and very nice. We would be happy to take out future business to Wallace Nissan. More

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Experience Had the best salesperson there everything was done with care and help had car ready when said got color and interior color asked for was a fun exp Had the best salesperson there everything was done with care and help had car ready when said got color and interior color asked for was a fun experience More

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Couldn't Be Happier" Staff was great, worked late with us on a Saturday evening with no rush. We had been out looking on a beautiful day. Not only did we come to Wallace N Staff was great, worked late with us on a Saturday evening with no rush. We had been out looking on a beautiful day. Not only did we come to Wallace Nissan once but twice that day. We test drove a Nissan Rogue the first time then we left and done some more car shopping. We had already drove an hour and a half that day looking. I was really set on the Rogue so we went back the second time. Gabriel met us with a smile again. He was awesome to work with and would recommend him to anyone. So our deal wasn't exactly met that night but on Monday with phone calls between my husband and Gabe a deal was set while we were going through a McDonald's drive thru. We went in on Tuesday evening to do paperwork and to get our Nissan Rogue. I couldn't be happier with our purchase. Thank you Gabriel for all your work and everything you did to help make this happen. Jim & Kim More

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Great Customer Service & Car Buying Experience It was such a pleasure getting to work with Stephanie, Jerry, and Josh at Wallace! Being an out-of-state student and having hurricane Irma drop a tree It was such a pleasure getting to work with Stephanie, Jerry, and Josh at Wallace! Being an out-of-state student and having hurricane Irma drop a tree on my car was less than ideal circumstances, but Stephanie and Josh were great and made the process as seamless as possible. When I arrived, we were welcomed to the vehicle I had reviewed parked at the building ready for me to take it on a test drive. Stephanie was patient with my indecisiveness and entertained my inquires and curiosity of other options on the lot with enthusiasm, ultimately leading to me finding another model that I would eventually purchase! Jerry worked very diligently to get me the best financing option he could and in a timely manner. The whole process -- from arrival, to wondering around considering other models, 2 test drives, reviewing the numbers, making a decision, and working through the finance aspect with the business office -- took only 4 hours and then I was driving of the lot having made my first new car purchase! I appreciate Stephanie, Jerry, and Josh for everything they have done! I am glad I chose Wallace of Kingsport for my car buying experience! More

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I was nice doing bussines with them I was a really good trading with them stephaine was super shes a big cut up like me we got a long good she had twist my arm to get me trade as u will I was a really good trading with them stephaine was super shes a big cut up like me we got a long good she had twist my arm to get me trade as u will see in picture More

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Best experience buying a car!! “J Rockets” Johnny is by far the best salesman I have ever come in contact with. No one can beat his personality!! Keep up the good work Johnny is by far the best salesman I have ever come in contact with. No one can beat his personality!! Keep up the good work More

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Altogether a surprisingly pleasant experience with all staff I was not looking forward to dealing with a high pressure sales person and I got such a pleasant surprise as just the opposite took place. We had bare I was not looking forward to dealing with a high pressure sales person and I got such a pleasant surprise as just the opposite took place. We had barely exited our car and Debbie Lambert came to meet us with a welcoming smile and from that moment all proceeded smoothly. She let both of us drive the Rogue and never made us feel she was in a hurry. Throughout the process she was able to meet our needs/requests and the end result was beyond our expectations. More

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