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Jerry Deshong
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Jerry Deshong | Page 20
Service Advisor
Chapman Ford Lancaster
1485 Manheim Pike
Lancaster, PA 17601
202 Reviews
Dealership Experience
38 yrs, 7 mos
Industry Experience
44 yrs, 11 mos
202 Reviews of Jerry Deshong
May 21, 2019
Great Service Very pleasant and professional service experience received from Michael & Jerry. From checking in to being notified via text that my vehicle was done Very pleasant and professional service experience received from Michael & Jerry. From checking in to being notified via text that my vehicle was done to checking out. Would highly recommend them. More
by mtgreiner
Verified CustomerOther Employees Tagged: Michael Tufano
Helpful 
May 21, 2019
Repair of Brakes The staff is always on target with their customer first mentality, and Jerry does a great job with this aspect. The team diagnosed a major brake fail The staff is always on target with their customer first mentality, and Jerry does a great job with this aspect. The team diagnosed a major brake failure quickly, ordered the parts and got them installed, so got the car back on the road in less than 48 hours. Very satisfied! More
by PATERJA
May 21, 2019
Great team to work with Appointment was on time, staff was courteous and kept me informed along the way for discovery items that revealed themselves during the services. Exce Appointment was on time, staff was courteous and kept me informed along the way for discovery items that revealed themselves during the services. Excellent work More
by jpopielarski
Other Employees Tagged: Michael Tufano
May 21, 2019
Oil change lube and rotation My console indicated that my oil needed to be serviced. So I called and was given a time in the next day .....oil change and lube was set then jerry My console indicated that my oil needed to be serviced. So I called and was given a time in the next day .....oil change and lube was set then jerry told me it was time for tire rotation which was done. Was done just under 1 hour! Great service. thank you! More
by Bobtortora2008
May 21, 2019
Service From the time I walked into the salesroom to buying the car and getting checkups everyone has been courteous and helpful. Everything was explained From the time I walked into the salesroom to buying the car and getting checkups everyone has been courteous and helpful. Everything was explained to me so I could understand what they were doing and answered my questions. More
by HARRISDU5
Other Employees Tagged: Gerald (I think)
May 21, 2019
Replace lost key Service team was prompt and courteous. I did not have an appointment but they worked me right in. Waiting area was very clean and comfortable. Service team was prompt and courteous. I did not have an appointment but they worked me right in. Waiting area was very clean and comfortable. More
by smpgavalchik
Other Employees Tagged: Michael Tufano
March 19, 2019
Experience, Commitment, Service We have purchased several vehicles from Scott over many, many years! Chapman and Scott have a commitment to the customer...Sales, Service and Parts... We have purchased several vehicles from Scott over many, many years! Chapman and Scott have a commitment to the customer...Sales, Service and Parts...Exceptional! More
by ☘️Grace
Other Employees Tagged: Michael Tufano , Mike Devaney, Scott Greiner
January 29, 2019
Like the new building and service guy Jerry was great about We will always come there for work on our car. Great people there we had a great salesman when we bought the car. This is the third car we bou We will always come there for work on our car. Great people there we had a great salesman when we bought the car. This is the third car we bought from you. More
by Good
Other Employees Tagged: John Meshey
February 07, 2018
Very Happy Person I was s o surprised to come into a dealership and feel no sales pressure and where I felt like I could make my decision on what I wanted in a car Tony I was s o surprised to come into a dealership and feel no sales pressure and where I felt like I could make my decision on what I wanted in a car Tony gave us that opportunity with no pressure More
by Umbel
Other Employees Tagged: Morgan Benjamin, Tom Evans, Kelly Green, Tony Torres
January 27, 2018
New vehicle purchase My wife and I purchased three new Fords from Scott and Chapman Ford. He’s always done everything to make sure we were very happy with our experience. My wife and I purchased three new Fords from Scott and Chapman Ford. He’s always done everything to make sure we were very happy with our experience. I would definitely recommend Scott and Chapman Ford for any vehicle purchase. More
by DougL
Other Employees Tagged: Scott Greiner, Butch Simms
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