Jerry Deshong
Jerry Deshong at Chapman Ford Lancaster
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Jerry Deshong | Page 2

Service Advisor

Chapman Ford Lancaster

1485 Manheim Pike
Lancaster, PA 17601

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rated
202 Reviews

Dealership Experience

38 yrs, 6 mos

Industry Experience

44 yrs, 10 mos

not yet
rated

202 Reviews

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202 Reviews of Jerry Deshong

September 02, 2020

Dealership Rating
Employee Rating

Service was easy to schedule, a loaner of the exact same model was provided, and the repair was done ahead of schedule. The repair was just as expected. More

by pa0336
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Tufano

Sep 03, 2020

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

August 28, 2020

Dealership Rating
Employee Rating

Very professional and helpful. Never had a problem with this place.staff is very friendly and helpful. Will continue to patronize this dealership. Thank you very much More

by dziakl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 28, 2020

Chapman Ford Lancaster responded

We're thrilled to hear you enjoyed your experience with us here at Chapman Ford of Lancaster! Customer Service is a high priority for us and we love to hear when we are able to deliver.

August 21, 2020

Dealership Rating
Employee Rating

I am totally satisfied with Chapman Ford as I have been for several years. However, I am totally disappointed in the Ford brand. The car that we just had serviced is a 2016 Ford Fusion that we purchased at More

by wanchd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 21, 2020

Chapman Ford Lancaster responded

Thank you very much for sharing your experience at Chapman Ford of Lancaster. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

August 18, 2020

Dealership Rating
Employee Rating

Great service and the new video of the inspection was pretty cool. The technicians are helpful and quick to answers all questions and I definitely will continue to use Chapman for all my service needs. More

by rorohanehah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 19, 2020

Chapman Ford Lancaster responded

It is so nice of you to provide positive feedback to us at Chapman Ford of Lancaster. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

August 17, 2020

Dealership Rating
Employee Rating

Thank you for such great service. The technology is amazing in seeing the actual inspection. Everyone was very courteous. I would recommend to anyone. Thank you More

by joannecj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 18, 2020

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

August 17, 2020

Dealership Rating
Employee Rating

This visit was for a recall/warranty repair. The appointment was easy to set up and the truck runs well following the repair. No issues. More

by jones5x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 18, 2020

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

August 05, 2020

Dealership Rating
Employee Rating

Very quick and easy process! Everyone at the Chapman Ford Lancaster dealership has been a pleasure working with. Will continue using this dealship for all our needs. Thanks again! More

by Schuman
Recommend Dealer
Yes

Other Employees Tagged: Eddie in service

Aug 06, 2020

Chapman Ford Lancaster responded

We're thrilled to hear you enjoyed your experience with us here at Chapman Ford of Lancaster! Customer Service is a high priority for us and we love to hear when we are able to deliver.

August 05, 2020

Dealership Rating
Employee Rating

Service Jerry was great, Arranged for driver home and back. Very personable staff, Lionel, driver, made me feel comfortable. Work was completed as stated on More

by anharsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lionel

Aug 06, 2020

Chapman Ford Lancaster responded

We're thrilled to hear you enjoyed your experience with us here at Chapman Ford of Lancaster! Customer Service is a high priority for us and we love to hear when we are able to deliver.

August 03, 2020

Dealership Rating
Employee Rating

Everything was great, the staff kept me up to date on my car all the way thru the process. Everything was done in a timely manner. More

by pkilheffer
Recommend Dealer
Yes
Aug 04, 2020

Chapman Ford Lancaster responded

It is so nice of you to provide positive feedback to us at Chapman Ford of Lancaster. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

August 03, 2020

Dealership Rating
Employee Rating

Chapman Service Willing to work with you on pricing of service repairs. The car repair was done on time as promised. Would have this dealership do future repairs. More

by Snickers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 03, 2020

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

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