Jerry Deemer
Jerry Deemer at Hendrick Chrysler Dodge Jeep RAM
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Jerry Deemer

Service Director

Hendrick Chrysler Dodge Jeep RAM

1624 Montgomery Hwy
Birmingham, AL 35216

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9 Reviews

Jerry has been in the Automotive Service Industry for over 20 years. Working his way from the bottom to the top, he's gained knowledge and insight that's unparalleled to most. Jerry's passion is providing Hendrick customers with a superior Dealership Service experience. His team focuses on educating and advising customers so they can better understand their vehicles and make the best decisions relative to their situation and needs. His team of Service Advisors describes him as Motivational, Thorough, Consistent, Detailed, Passionate, and Thoughtful. With such attributes, he leads and takes care of his team for his team to take care of Hendrick's guests.

Dealership Experience

12 yrs, 6 mos

Industry Experience

25 yrs, 2 mos

Languages Spoken

English English

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9 Reviews

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9 Reviews of Jerry Deemer

December 13, 2023

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Employee Rating

I recently visited Hendrick and was fortunate to have Amari Gibbs as my salesman. His friendly demeanor, professionalism, and ability to listen to my needs made the car buying experience a breeze. I high More

by Jeff7higgins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Scott, Amari Gibbs

Dec 15, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Jeff7higgins, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM! Thanks so much for sharing!

September 21, 2023

Dealership Rating
Employee Rating

The people are very nice and helpful . Mr.Hooks made the process very simple and easy More

by Isaacansari60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2023

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 13, 2023

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Employee Rating

I had a great experience at Hendrick today. I was greeted as soon as I pulled on the lot. They got me in and out quickly. I can not say enough about how friendly the staff is. I would recommend More

by volsman68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Helvin , James Dyson

Apr 18, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Volsman68, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM!

April 03, 2023

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Employee Rating

Sales experience is excellent, but the service department is horrible. I was charged for a service not performed and did not realize it until I left the dealership. The service supervisor advised me he woul More

by wade
Recommend Dealer
No
Apr 03, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Mr. Jackson, We always want our customer's experiences with us to be the best and would like to discuss this with you further. Our team has left several voicemails in an effort to follow-up on this situation. At your convenience, please contact Allison at 205-545-8074. Thank you for your time and we look forward to hearing from you soon!

May 11, 2022

Dealership Rating
Employee Rating

10/10 service at this dealership! From walking in to closing the deal was painless. More

by armisteadt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Cornelius, Holley Frings , TJ Higginbotham

May 13, 2022

Hendrick Chrysler Dodge Jeep RAM responded

Hi Armisteadt, we are very happy to have provided you with such a positive experience! Thanks for sharing and supporting us!

March 30, 2022

Dealership Rating
Employee Rating

Service advisor was great to work with but service takes way too long 5 hours for changing brakes while we waited us rediculous. Oil changes that you need to drop your car off for all day? Just not a well More

by Wgscaini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Sloan

May 24, 2022

Hendrick Chrysler Dodge Jeep RAM responded

Wgscaini, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (205) 545-8074 so we can work towards a resolution. We look forward to hearing from you.

March 17, 2022

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Employee Rating

They were great! Todd kept me informed on everything and when the car would be ready. More

by Amandah73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chandler Miller, Chris Cornelius, Mike Farnham, Chris Sloan, Corey Burdine, Jack Helvin , Dakembi Baker, James Dyson, Christian Kent

Mar 19, 2022

Hendrick Chrysler Dodge Jeep RAM responded

Amandah73, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM!

September 18, 2021

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Employee Rating

The dealership Rodney was one of the best salesman we ever had with a recommend him to anybody he's a great guy honest and trustworthy More

by Kennardcumbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Hendrick Chrysler Dodge Jeep RAM responded

Kennardcumbie, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks for sharing!

November 29, 2020

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Employee Rating

The sales and service are world class ! From the purchase to the repairs I know I’ll be take. Care of and truly appreciated , thanks More

by Jeepguy2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Porter, Mike Farnham, Chris Sloan, Joel Smith , Dakembi Baker, Anthony Johnson, Kristy Laster, Taylor Lupo

Dec 01, 2020

Hendrick Chrysler Dodge Jeep RAM responded

Jeepguy2017, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks for sharing!

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