Jerry Arrowood
Jerry Arrowood at Taylor Ford
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Jerry Arrowood | Page 8

General Sales Manager

Taylor Ford

13500 Telegraph Road
Taylor, MI 48180

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4.8
108 Reviews
4.8

108 Reviews

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108 Reviews of Jerry Arrowood

September 27, 2023

Dealership Rating
Employee Rating

It was a very easy experience john found what i was looking for and i got into my car in 2 days More

by BSMELLIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Kovach

July 30, 2023

Dealership Rating
Employee Rating

Great experience always at Taylor Ford. Sales and service department top notch. Always so there best to satisfy the customer. Been to several ford dealers and these guys are the best! More

by HOTWIRE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Kontor

Jul 30, 2023

Taylor Ford responded

Hello, thank you for leaving such a great review and high star rating. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

July 06, 2023

Dealership Rating
Employee Rating

Very good service, always ready to help , you can trust, keep you updated, give you the best advice , you can’t ask for better. More

by JABARHERMIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hayes , Mohamed ( Catfish)

Jul 06, 2023

Taylor Ford responded

Hello, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

June 30, 2023

Dealership Rating
Employee Rating

Not sure i got the best deal. Also didn’t get any ford credits, also we were using my husbands credits they werent applied. I didn’t like at all that payment given wasn’t the paym More

by LAFOUNTAINSHERRY
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mike Hayes

Jul 05, 2023

Taylor Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

June 24, 2023

Dealership Rating
Employee Rating

Great dealership, someone help me right a way. The salesman was very good, and helped me find the vehicle I wanted. All good here. More

by MASSETTI1957
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit

April 01, 2023

Dealership Rating
Employee Rating

Love my vehicle, hated the buying experience. Despite taking all steps ahead of time to expedite the paperwork, the day of purchase was extremely long and drawn out. Very frustrating. More

by LARRYRONDAPOST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Tucci

Apr 03, 2023

Taylor Ford responded

Hello, we apologize for any inconvenience the wait may have caused you. Please do not hesitate to reach out to us if you have any questions. Thank you for choosing Taylor Ford!

February 23, 2023

Dealership Rating
Employee Rating

Everyone was very professional and helpful, the sales staff and the financial staff. We were able to have our new car delivered in just a couple of hours. More

by SANFORDKIMBERLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Kovach

Feb 24, 2023

Taylor Ford responded

Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

February 17, 2023

Dealership Rating
Employee Rating

Sales rep was not honest about the vehicle I leased. I offered fair ideas for resolution and the sales rep (Dan) and sales manager (Brian), did not even discuss this with me. Told me to make a complaint More

by GABRIELA4
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Daniel Kontor

Feb 21, 2023

Taylor Ford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact Jerry Arrowood at 313-216-1520 so we can work with you to make this right.

February 11, 2023

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Employee Rating

Been doing business with them since 1989. Does a good job and Bryan is an exceptional sales person. More

by TIMHERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Patton

Feb 12, 2023

Taylor Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

February 10, 2023

Dealership Rating
Employee Rating

Andrew Louttit offers great service! He is professional and knowledgable! I would recommend him to anyone looking to buy a vehicle! More

by NELLENBACHPATTY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit

Feb 12, 2023

Taylor Ford responded

Thank you so much for your praise and kind comments about Andrew! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

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