Jerry Adams | Page 17

Jerry was such a wonderful and professional service advisor that kept me up to date about my vehicle! Such a great experience! advisor that kept me up to date about my vehicle! Such a great experience! More

by JESSICA.MARILEE Verified Customer Verified Customer

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There is confusion on who I’m suppose to see when I get there every time there every time More

by JOEARGO52 Verified Customer Verified Customer

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Great customer service and overall experience. Scott took great care to make sure the job was done on time. Scott took great care to make sure the job was done on time. More

by RL237518A Verified Customer Verified Customer

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The service team at Shottenkirk Jasper is the best ! Trust them with all of my services! Trust them with all of my services! More

by TAYLOR.TMAUTO Verified Customer Verified Customer

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Very courteous and professional prompt service. Communication was very good and helpful and the time for service was fast Communication was very good and helpful and the time for service was fast More

by GJB61 Verified Customer Verified Customer

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Jerry was great, kept me informed. From the beginning he told me what would be done and when. From the beginning he told me what would be done and when. More

by PSMITH081947 Verified Customer Verified Customer

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I’ve been a Ford customer for as long as I can remember and I have never been treated as nice as I did at your dealership, especially Kara, I’m giving her 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟, she was amazing, treated and I have never been treated as nice as I did at your dealership, especially Kara, I’m giving her 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟, she was amazing, treated me like a VIP, I also have a Range Rover when I take it to get service at the dealer they don't even get close to the treatment I got from Kara, Kara you are the Best More

by FLECHAR1 Verified Customer Verified Customer

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Shottenkirk Ford is a car dealership and in the business to sell vehicles. They are interested in offering you the best deals they can and still make the money they want to keep the dealership open for busi to sell vehicles. They are interested in offering you the best deals they can and still make the money they want to keep the dealership open for business. After stating the obvious, dealerships are dependent on the folks that work there and Shottenkirk Jasper has some of the best men and women working for them. They have a good Service Manager and the sales manager will help you make the best deal he can. Keep up the good work Shottenkirk Ford Jasper. More

by jayeye1 Verified Customer Verified Customer

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I don't feel anything was done to properly diagnose the problem I was having with my Fusion. I think either Jerry or the Technician went with the simplest shotgun approach and suggested I get a whole new problem I was having with my Fusion. I think either Jerry or the Technician went with the simplest shotgun approach and suggested I get a whole new transmission. $7K!!!! I took my car to another shop for a second opinion and it turns out there is nothing wrong with the transmission. The computer did Not show any codes while running as Jerry told us it did. I don't know if Jerry was misinformed or what, but I hold Shottenkirk Ford Jasper Fully responsible for misrepresenting the problem to get a bigger payday. I will no longer give any of my business to Shottenkirk Ford Jasper. More

by ANDREW.ALLEN1904 Verified Customer Verified Customer

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I've been a loyal Ford customer for 60 years. Of all the Ford dealerships I've dealt with, Shottenkirk Ford Jasper has been the absolute best! Thank you! Of all the Ford dealerships I've dealt with, Shottenkirk Ford Jasper has been the absolute best! Thank you! More

by RUTHADEIN Verified Customer Verified Customer

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