No communication and terrible service.
Every time we bring our car in for service it’s a nightmare
Every time we bring our car in for service it’s a nightmare
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by mpcahill623
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Rockland Chrysler Dodge Jeep RAM responded
Hello,
I would like to learn more about your recent visit to our Service Department. We pride ourselves on the high-quality standards we maintain here at Rockland Chrysler Dodge Jeep Ram, and I would appreciate the opportunity to speak with you about your feedback. Could you please contact me when it is convenient for you so we can discuss this matter in greater detail?
Thank you,
Maria Capello
Customer Relations Manager
(845) 405-7698
Service dept is mismanaged.
Kevin leahy doesn't answer his telephone and doesn't return calls if you leave a message. He is rude and dismissive of customer concerns. The used ca
Kevin leahy doesn't answer his telephone and doesn't return calls if you leave a message. He is rude and dismissive of customer concerns. The used car manager, Wesley Mancias, is not to be trusted. They sold me a certified preowned truck with a headlight assembly that wasn't sealed prooerly so they had to order a replacement and 2 bent wheels. They are refusing to replace the wheels. When they were replacing the headlight assembly the technician caused $5000 in damage by denting and scratching the body panels and braking fasteners.
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by ad
Verified Customer
Verified Customer
Service Price Transparency
Jermaine was excellent and a big reason I leased the
Wagoneer from Rockland instead of the other dealership I have used.
Wagoneer from Rockland instead of the other dealership I have used.
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by CHRISLEGENTIL
Verified Customer
Verified Customer
Apr 27, 2024 -
Rockland Chrysler Dodge Jeep RAM responded
Congratulations, Chris, with your new lease on a Jeep Wagoneer. Our Sales Team wanted to make sure you had a great leasing experience. Thank you for choosing to do business with us at Rockland Chrysler Dodge Jeep RAM. Happy driving!
Start to finish, everything was honest and easy.
Would definitely recommend this salesman and this Dealership
Would definitely recommend this salesman and this Dealership
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by CROTONED
Verified Customer
Verified Customer
Apr 26, 2024 -
Rockland Chrysler Dodge Jeep RAM responded
We are honored to have your 5-star review and recommendation. Our Sales Team worked hard to provide you with an easy car-buying experience. The next time you are in the market for a new vehicle, Rockland Chrysler Dodge Jeep RAM will be happy to have you.
Tommy and Kevin Bishop was amazing, they helped me get in
and out very quickly.
and out very quickly.
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by ZACHARYSALT
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2024 -
Rockland Chrysler Dodge Jeep RAM responded
We're glad to hear that our team was able to assist you effectively at Rockland Chrysler Dodge Jeep Ram. Thank you for sharing your positive experience with us.
Absolutely awesome and friendly environment.
Mr. Simpson took care of all my needs and helped me to get a great deal.
Mr. Simpson took care of all my needs and helped me to get a great deal.
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by ARUCKER9
Verified Customer
Verified Customer
Apr 13, 2024 -
Rockland Chrysler Dodge Jeep RAM responded
We appreciate your feedback about the atmosphere at Rockland Chrysler Dodge Jeep Ram. It's pleasing to know our team could address all your requirements effectively and help you find a deal that worked for you.
Jermaine was very patient and knowledgeable .
I will always come back to him.He also took care of my mom
I will always come back to him.He also took care of my mom
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by ACAPOMD
Verified Customer
Verified Customer
Apr 20, 2024 -
Rockland Chrysler Dodge Jeep RAM responded
Hello, we are pleased to see that our knowledgeable team is patient with you and your mom each time you visit Rockland Chrysler Dodge Jeep RAM. Thank you for always choosing us for your automotive needs. See you next time!
I recently leased a new Jeep from this dealership and had
the pleasure of working with Jermaine. He took time to listen, was organized, friendly, knowledgeable, professional and very helpful! He took time
the pleasure of working with Jermaine. He took time to listen, was organized, friendly, knowledgeable, professional and very helpful! He took time to explain financing options extremely clearly and he also made himself available for questions via text, which was also helpful. On the day I stopped in, Jermaine was able to locate/obtain the exact model I wanted and I had it within a few days. Things couldn't have worked out better! I really enjoyed my experience here and would recommend Jermaine + this dealership to anyone! Thank you so much!
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by LaurenM
Verified Customer
Verified Customer
Dec 21, 2023 -
Rockland Chrysler Dodge Jeep RAM responded
Thank you for the high rating and your positive review about leasing a new Jeep from Rockland Chrysler Dodge Jeep Ram. It's wonderful to hear that our staff member was organized, professional, friendly and knowledgeable as he explained options clearly for you. Your recommendation is greatly appreciated.
Every one was great, I would deff recommend the
dealership to anyone and everyone I know.
dealership to anyone and everyone I know.
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by JSAVINOESQ
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Trois
, Brandon my sales person was awesome.
Nov 28, 2023 -
Rockland Chrysler Dodge Jeep RAM responded
We appreciate your recommendation and positive feedback about Rockland Chrysler Dodge Jeep Ram. It's always wonderful to hear from satisfied customers.
Very professional, prompt and quick.
All the items I asked were fulfilled and then some Thank you!!
All the items I asked were fulfilled and then some Thank you!!
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by MRALLAKIS
Verified Customer
Verified Customer
Nov 09, 2023 -
Rockland Chrysler Dodge Jeep RAM responded
We appreciate your recognition of our professionalism and speed at Rockland Chrysler Dodge Jeep Ram. Thank you for choosing us.