Jeremy Bautista | Page 20

New Outback experience was excellent I contacted Ferguson Subaru in regards to a certified 2017 Outback that they had on their lot. I received a return contact the same day and quickly e I contacted Ferguson Subaru in regards to a certified 2017 Outback that they had on their lot. I received a return contact the same day and quickly established a great relationship with Michael Altman. He was patient with all of my many questions and inquiries (I live 2.5 hours from the dealership) and I was quickly convinced that my next vehicle purchase would be a Subaru from Ferguson. We made arrangements to drive down on a Saturday morning and although Michael was sick and couldn't meet us that day he prepared Jeremy Bautista for our visit. Jeremy was equally knowledgeable about the Outback and it quickly became apparent that he was also a diehard Subaru fan. After several hours of test driving four different Outbacks we ended up buying a completely different version than we had planned - but it was the best experience I've had buying vehicles! Throughout the entire purchasing experience Ferguson's staff was exceptionally friendly, knowledgeable about the complete Subaru lineup and never employed a high pressure approach. Both Michael and Jeremy have followed up with me since taking delivery of our new Outback and have continued to offer advice and insights when asked. My only "complaint" is that I live 2.5 hours from this dealership! But I see that as on opportunity to just enjoy my 2018 3.6r Outback that much more...! More

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Jeremy is FANTASTIC I am just thrilled with my experience at Ferguson Subaru. Jeremy was easy-going, honest, patient and knowledgeable. We had A LOT of questions and he I am just thrilled with my experience at Ferguson Subaru. Jeremy was easy-going, honest, patient and knowledgeable. We had A LOT of questions and he was always so kind and considerate. We never felt rushed or pressured in any way. He was easily accessible via his cell phone and even made some last minute requests happen by arriving at the dealership extra early and getting my vehicle to the parts department before they even opened. I absolutely LOVE my Forrester and I can't really imagine a better car buying experience than working with Jeremy. Many thanks!!! More

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Great partnership Jeremy was very knowledgeable and not pushy during the entire car buying experience, which in return made for a comfortable car buying process. In a g Jeremy was very knowledgeable and not pushy during the entire car buying experience, which in return made for a comfortable car buying process. In a gentle manner suggested the Forrester over our original preference the Outback and we couldn’t be happier! It’s perfect for our family and we plan to enjoy it for many many years. Jeremy still checks on us regularly and helps pan out any answers to our questions that we need. Always available. Highly recommend. More

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First rate service. Low key, knowledgeable, and courteous. Jeremy stayed in touch with us over the holidays and provided the information we needed. He was a pleasure to w Low key, knowledgeable, and courteous. Jeremy stayed in touch with us over the holidays and provided the information we needed. He was a pleasure to work with. More

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Excellent customer service Their prices are what drew me to the dealership, best prices I could find. However, the customer service was the best part about buying from Ferguson Their prices are what drew me to the dealership, best prices I could find. However, the customer service was the best part about buying from Ferguson Subaru. Every employee, especially my sales person Jeremy, treated my wife and I with respect. They took the time to answer every question I had in great detail. Even though we stayed past closing time for the dealership, Jeremy stayed to show us how everything in our new car worked. Best car buying experience I have ever had. More

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Awesome customer service My experience was awesome. I love my new car. Jeremy was very knowledgeable in helping us find a vehicle that met our needs and budget. He had colorin My experience was awesome. I love my new car. Jeremy was very knowledgeable in helping us find a vehicle that met our needs and budget. He had coloring books and crayons as well as hot wheels cars to entertain my toddler while we waited and did paperwork. I'm usually more prepared in that way, so I'm thankful that everyone was able to help me out of my mom fail. :) Brandon was also very patient and made sure we understood everything every step of the way and was able to guide us to the best financial terms for us. More

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Easy going and fair Our sales rep Jeremy was great and went out of his way to find exactly what we asked for and within our price range! Great experience all around Our sales rep Jeremy was great and went out of his way to find exactly what we asked for and within our price range! Great experience all around More

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Yay, Subaru! I went to the dealership solo initially & met the salesman, Jeremy B., he was very nice & informative, & not pushy at all; most importantly to me is t I went to the dealership solo initially & met the salesman, Jeremy B., he was very nice & informative, & not pushy at all; most importantly to me is that he wasn’t nosey (usually shopping alone for cars the salesmen ask what my husband does for a living, etc, that attitude always chases me away!). I felt no pressure to buy, which I much appreciate. Based on my experience with Jeremey, I came back (with my husband) within 48 hours to test drive the Outback & Forrester—however I hadn’t given Jeremy a heads up & he quickly referred me to James W., who in turn, became our backseat passenger as I test drove the 2 cars. There wasn’t a question James couldn’t answer, he guided me easily through all the features. Not an ounce of pushy, annoying, grimey car salesmen behavior from anyone, what a relief! I also like that they didn’t have to negotiate a price back and forth with a manager; the price is what it is. I ended up trading in a Range Rover Evoque for the Subaru Outback. Everything went very smoothly & James talked us through all the features again & asked we call anytime with questions. Brandon did our paperwork side of things, also a very pleasant person. I would 100% absolutely refer a friend or family member to this dealership & James (&/or Jeremy). More

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New Car Experience Jeremy made our buying experience very easy. I really appreciate him. We will return for our next purchase. Thank you for making it very easy. Jeremy made our buying experience very easy. I really appreciate him. We will return for our next purchase. Thank you for making it very easy. More

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Amazing Service I can't say enough about how wonderful my car buying experience was with the help of Jeremy. He was very patient and answered all my questions. He has I can't say enough about how wonderful my car buying experience was with the help of Jeremy. He was very patient and answered all my questions. He has called and txted to make sure I'm liking my car and to make sure i didn't have anymore questions. I would recommend Jeremy and a subaru to all my friends. I'm so in LOVE with my new outback. Thanks for everything...... Michelle More

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