Jerame Jones

Do not trust this dealer! They do not stand behind their products! I had a 5 year warranty on a car and called service to schedule an appointment two weeks before my warranty They do not stand behind their products! I had a 5 year warranty on a car and called service to schedule an appointment two weeks before my warranty expiration date. They scheduled service for the VERY NEXT DAY AFTER my 5 yr warranty expired. I asked if there was any possible way to schedule sooner, they said no, that was the soonest available appointment, so I scheduled the soonest available, thinking they would honor the warranty, since the issue was reported, recorded, and scheduled TWO WEEKS in advance of the expiration. By the way, other dealers were also booked up and unable to schedule appointments sooner. When I arrived, they said I would have to pay everything out of pocket! Maybe it was just a coincidence that the appointment was scheduled for the very next day after the 5 yr expiration. What I know for sure is that the decent thing to do would have been to honor the warranty since they were unable to schedule sooner. I tried speaking with the dealer’s general manager, but he would not budge, saying he would consider working with me if I had spent more money at his dealership in the past. I had my car serviced there before, but he said that since I did not regularly service my vehicle there, he didn’t even consider me a customer! What does that have to do with honoring a five year warranty that was built into the purchase price of the vehicle? I really wanted to believe that Volkswagen moved past their greedy, profit-crazed culture that came to a head with the huge international scandal a few years ago. But clearly, they still prioritize profits over people and integrity. More

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I was treated with respect throughout the entire car-buying process. Friendly folks, gorgeous cars, service and sales in the same location- I’m a big fan! car-buying process. Friendly folks, gorgeous cars, service and sales in the same location- I’m a big fan! More

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We were looking for a certain vehicle and they were able to locate what we wanted. The salesman kept us informed and the purchase was very easy. to locate what we wanted. The salesman kept us informed and the purchase was very easy. More

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Johnathan and the whole staff did a great job! The process was fast and easy. I would definitely buy from them again. The process was fast and easy. I would definitely buy from them again. More

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Christy was extremely helpful and patient. She also followed up well. Her team helped us with a title question and advised us correctly. She also followed up well. Her team helped us with a title question and advised us correctly. More

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Great group of people Upfront and honest Kept me informed through the process and we’re flexible providing options Jonathan was exceptionally helpful informed through the process and we’re flexible providing options Jonathan was exceptionally helpful More

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I just bought a new car from Leith VW and Jonathan was FANTASTIC! He made the entire experience more enjoyable and went out of his way to help before/during/and even after the final sale. I’m truly gratef FANTASTIC! He made the entire experience more enjoyable and went out of his way to help before/during/and even after the final sale. I’m truly grateful to him for all he did throughout the process. More

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All the staff we worked with were very kind and respectful. We were able to find a great vehicle for our daughter, along with a reasonably priced warranty. respectful. We were able to find a great vehicle for our daughter, along with a reasonably priced warranty. More

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Steve did an amazing job helping me with my very first brand-new vehicle purchase! He listened to what my needs were, and picked out the perfect Atlas that will be great for my family and I. Steve is kn brand-new vehicle purchase! He listened to what my needs were, and picked out the perfect Atlas that will be great for my family and I. Steve is knowledgeable about the VW products and all of the technology features, and a genuinely nice person. Thank You Steve for making this decision and purchase so incredibly easy! More

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Working with Jason Morel at Leith VW was a great experience ! He was patient and super accommodating! Great service all around ! It’s always a pleasure dealing with these guys! experience ! He was patient and super accommodating! Great service all around ! It’s always a pleasure dealing with these guys! More

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