Jennifer Townsend
Jennifer Townsend at Roswell INFINITI of North Atlanta
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Jennifer Townsend

Sales and Leasing Consultant

Roswell INFINITI of North Atlanta

11405 Alpharetta Hwy
Roswell, GA 30076

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4.8
34 Reviews

My hospitality training has proven to be huge in automotive sales! I was forced out of the restaurant business when Covid hit; and would not change a thing! So proud to be part of the INFINITI brand!

Dealership Experience

2 yrs, 10 mos

Languages Spoken

English English

4.8

34 Reviews

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34 Reviews of Jennifer Townsend

March 01, 2024

Dealership Rating
Employee Rating

Jennifer is the true embodiment of customer service. Everyone at the dealership was very friendly and helpful. It was without question the easiest car by an experience we have ever had. More

by MikTam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Ryerson

Mar 03, 2024

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

February 29, 2024

Dealership Rating
Employee Rating

Very pleasant environment. Everyone that we interacted with was friendly and helpful. We didn’t feel rushed in making our decision to purchase a Q60 Infiniti. Best experience More

by rsallison
Recommend Dealer
Yes
Mar 03, 2024

Roswell INFINITI of North Atlanta responded

Thank you again for taking the time to let us know how we did. We very much appreciate your business and hope you have a great day!

January 25, 2024

Dealership Rating
Employee Rating

Customer service was out of this world. Jennifer was an amazing sales person. Liked them! More

by Losmar45
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Ryerson

Jan 31, 2024

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

January 23, 2024

Dealership Rating
Employee Rating

The follow up is very disappointing and lack luster, please don't br fooled by previous reviews. Customer service should be any companies best attribute. No customer wants to be left in the wind after y More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 24, 2024

Roswell INFINITI of North Atlanta responded

Will, we regret to hear that you had a negative experience with us. In speaking with the sales associate you were working with, it sounds as though there was some miscommunication regarding the down payment, and when you both had planned to speak next. Again, our apologies for any inconvenience, and we'll certainly work to do better. Thank you!

January 06, 2024

Dealership Rating
Employee Rating

Found sales, service, and financing associates to be friendly, honest, knowledgeable, efficient, and customer-focused. More

by Happy with GX80
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derrick Baker, Matt Ryerson

Jan 09, 2024

Roswell INFINITI of North Atlanta responded

Thank you so much for your review. We appreciate you and your patronage. Please let us know if there's anything we can do for you in the future, have a good day!

November 07, 2023

Dealership Rating
Employee Rating

Jennifer and the team at Roswell Infiniti were great to work with and made the process easy! Very professional and delivered on their word. More

by Brcanes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derrick Baker, Matt Ryerson

Nov 10, 2023

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

September 08, 2023

Dealership Rating
Employee Rating

This being my wife and I second Infiniti, Jennifer Townsend of Roswell Infiniti was AMAZING!!!!! She, her manager and Matt the finance guy went over and beyond for us! Treated us like we mattered. We More

by Theeone.227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Pruett, Matt Ryerson

Sep 14, 2023

Roswell INFINITI of North Atlanta responded

Good Morning, thank you so much for your positive comments about Roswell Infiniti Of North Atlanta and Jennifer Townsend! We're so happy that you were able to connect with Jennifer and had such a great experience. Thank you so much for your business, please don't hesitate to let us know if we can further assist in any way!

August 08, 2023

Dealership Rating
Employee Rating

Dealership friendly and welcoming. Reviewed inventory online which made decision much easier and the car I wanted was exactly as listed. No surprises. More

by JBO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Hislop

Aug 11, 2023

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

July 21, 2023

Dealership Rating
Employee Rating

No pressure and no haggling. Best car buying experience ever! Do yourself a favor and go see Jennifer Townsend! She is professional and friendly and got us in and out quickly! More

by ADP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2023

Roswell INFINITI of North Atlanta responded

Hello, your wonderful feedback and rating mean a lot to us. We're so glad to hear you had such a good experience with Jennifer, she really is an asset to our team. Enjoy your new vehicle and please reach out if you need anything!

June 20, 2023

Dealership Rating
Employee Rating

This was the BEST car-buying experience we have ever had (and we are not young). Jennifer's product knowledge is UNMATCHED and her listening skills were AMAZING! She actually steered us to a less expensive More

by The Clays
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ryerson

Jul 02, 2023

Roswell INFINITI of North Atlanta responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Roswell Infiniti Of North Atlanta! Thank you so much for your business and please don't hesitate to reach out if you need anything at all!

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