Jennifer Townsend
Sales and Leasing Consultant
Roswell INFINITI of North Atlanta
11405 Alpharetta Hwy
Roswell, GA 30076
My hospitality training has proven to be huge in automotive sales! I was forced out of the restaurant business when Covid hit; and would not change a thing! So proud to be part of the INFINITI brand!
Read moreDealership Experience
2 yrs, 10 mos
Languages Spoken
English
34 Reviews
Write a Review34 Reviews of Jennifer Townsend
March 01, 2024
Jennifer is the true embodiment of customer service. Everyone at the dealership was very friendly and helpful. It was without question the easiest car by an experience we have ever had. Everyone at the dealership was very friendly and helpful. It was without question the easiest car by an experience we have ever had. More
Other Employees Tagged: Matt Ryerson
February 29, 2024
Very pleasant environment. Everyone that we interacted with was friendly and helpful. We didn’t feel rushed in making our decision to purchase a Q60 Infiniti. Best experience Everyone that we interacted with was friendly and helpful. We didn’t feel rushed in making our decision to purchase a Q60 Infiniti. Best experience in purchasing a car that we have had. More
January 25, 2024
Customer service was out of this world. Jennifer was an amazing sales person. Liked them! Jennifer was an amazing sales person. Liked them! More
Other Employees Tagged: Matt Ryerson
January 23, 2024
The follow up is very disappointing and lack luster, please don't br fooled by previous reviews. Customer service should be any companies best attribute. No customer wants to be left in the wind after y please don't br fooled by previous reviews. Customer service should be any companies best attribute. No customer wants to be left in the wind after you've ran there credit it's unacceptable More
January 06, 2024
Found sales, service, and financing associates to be friendly, honest, knowledgeable, efficient, and customer-focused. friendly, honest, knowledgeable, efficient, and customer-focused. More
Other Employees Tagged: Derrick Baker, Matt Ryerson
November 07, 2023
Jennifer and the team at Roswell Infiniti were great to work with and made the process easy! Very professional and delivered on their word. work with and made the process easy! Very professional and delivered on their word. More
Other Employees Tagged: Derrick Baker, Matt Ryerson
September 08, 2023
This being my wife and I second Infiniti, Jennifer Townsend of Roswell Infiniti was AMAZING!!!!! She, her manager and Matt the finance guy went over and beyond for us! Treated us like we mattered. We Townsend of Roswell Infiniti was AMAZING!!!!! She, her manager and Matt the finance guy went over and beyond for us! Treated us like we mattered. We told them what we wanted and they DELIVERED. They listen and addressed our concerns and any issues that we encountered. They were so understanding and didn’t turn their backs on us. Wasn’t pushy or trying to upsell products, services, etc. Thanks to you all again for all your hard work and getting us what we wanted. Give them a try! They can do the same for you. We definitely will refer people to this dealership. Love being in the Infiniti family! :-) More
Other Employees Tagged: Rob Pruett, Matt Ryerson
August 08, 2023
Dealership friendly and welcoming. Reviewed inventory online which made decision much easier and the car I wanted was exactly as listed. No surprises. Reviewed inventory online which made decision much easier and the car I wanted was exactly as listed. No surprises. More
Other Employees Tagged: Steven Hislop
July 21, 2023
No pressure and no haggling. Best car buying experience ever! Do yourself a favor and go see Jennifer Townsend! She is professional and friendly and got us in and out quickly! Best car buying experience ever! Do yourself a favor and go see Jennifer Townsend! She is professional and friendly and got us in and out quickly! More
June 20, 2023
This was the BEST car-buying experience we have ever had (and we are not young). Jennifer's product knowledge is UNMATCHED and her listening skills were AMAZING! She actually steered us to a less expensive (and we are not young). Jennifer's product knowledge is UNMATCHED and her listening skills were AMAZING! She actually steered us to a less expensive car because she listened to us and knew we would be happier with a QX60 than a QX80. She was correct! We had not even entertained the idea of purchasing a QX60 until she suggested that we "just take a look at one and see if it may be a better fit". This is our first INFINITI but I don't think it will be our last. And you've got a customer for life!! More
Other Employees Tagged: Ryan Ryerson