Jennifer Simons

Jason helped us secure the best deal on our new BMW 440i xDrive Gran Coupe. He is a hard working and honest guy. He was very kind, always responded quickly, and put us first every time. While waiting for so xDrive Gran Coupe. He is a hard working and honest guy. He was very kind, always responded quickly, and put us first every time. While waiting for some of the paperwork and applications, Jason was a pleasure to chat with about travel, life goals, and technology, he treated us as friends. He made sure that we were satisfied with the car and that it met all of our needs. He was never pushy and gave us all the time we needed to decide on the far and figure our financing. Their marketed price was below kbb, carguru, Edmunds, JD power, and Carfax assessed value. Our BMW 440i is an amazing car and is loaded full of features. Jason actually knew more about the car than many of the BMW pre-owned dealers we visited. When it came time to finance, Jennifer made it easy for us. Since they are partnered with our credit union, pulling up my pre-approval was super convenient. Jennifer was patient with us, even when I made some mistakes on the application. She answered all the questions we could think of to make sure we understood the services that came with the car and the options we could add on if we were interested. She didn't pressure us when we declined the options for our own personal reasons. We couldn't be happier with our new car and we so glad Jason and Jennifer were there to help us! More

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This is the second vehicle I’ve purchased from Suburban CDJR of Ann Arbor. When I changed jobs and my commute went from 2 miles to 25 miles, I needed a vehicle with lower miles. Scott got me into the per CDJR of Ann Arbor. When I changed jobs and my commute went from 2 miles to 25 miles, I needed a vehicle with lower miles. Scott got me into the perfect vehicle that was within my budget. I’m a customer for life! More

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Ken and the whole dealership were wonderful. Awesome experience! We will be back! Thank you! Awesome experience! We will be back! Thank you! More

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The Dealership was very clean and nice as i walked in and the staff was Absolutely Amazing!! the staff was Absolutely Amazing!! More

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Had a great experience, Great service, and Jennifer went above & beyond on finding me the perfect car. above & beyond on finding me the perfect car. More

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Before I came to this dealership I was pulling my hair out. I met Kenneth Javier and Aric. All headaches was gone. Today it’s all over. out. I met Kenneth Javier and Aric. All headaches was gone. Today it’s all over. More

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Incredible Experience. I typically do not leave reviews, but in this case, I feel like I have to. Jennifer (the used car manager not a salesperson) took time to personally I typically do not leave reviews, but in this case, I feel like I have to. Jennifer (the used car manager not a salesperson) took time to personally work through the purchase experience with me and make sure everything was the way it needed to be! John was also great at keeping me company while I was waiting. Thanks Again, Brian More

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Good people. Easy to deal with, wasn't pushy at all. Honest about what to expect, what payments would realistically be. Made recommendations about what they have Easy to deal with, wasn't pushy at all. Honest about what to expect, what payments would realistically be. Made recommendations about what they have seen people wish they would have added but never pushed. They acually call you back when they say they will to give you an answer. More

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Signed and Agreed to buy a used Jeep on a Friday night if they were able to get an extra $1000 for our trade. Manager Said that they would try and get more for our trade on Monday. Hadn’t heard from the sale they were able to get an extra $1000 for our trade. Manager Said that they would try and get more for our trade on Monday. Hadn’t heard from the sales person on Monday so I texted him and said they sold the Jeep on Saturday. Told me that just because I signed saying I would buy it didn’t matter because they don’t hold vehicles. Never asked for a deposit or told us that it wouldn’t be held. Beyond upset. We had Set up insurance and financing already. Drove over an hour down there twice to look at it. More

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