Jennifer Bowen | Page 141

The very best experience imaginable! We could not have not been more pleased with our entire experience at Klaben. Car buying can be a stressful process which both Matt Moyers and Rich Kl We could not have not been more pleased with our entire experience at Klaben. Car buying can be a stressful process which both Matt Moyers and Rich Klaben immediately helped ease the stress making it a customer experience we won't forget. Not one time did we feel pressured or uneasy during the process. Not only did we purchase a new SUV at a great deal that we absolutely love, but gained a lot of very helpful consumer information along the way. Klaben will be our first choice in the years to come when both purchasing a new car and recommending the best dealership and service! More

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The ONLY place to buy a car!!! We came in on a Sat afternoon to look for a new car. Don Batten spent the entire afternoon with us. We drove 6 cars- it was a hot afternoon but Don ne We came in on a Sat afternoon to look for a new car. Don Batten spent the entire afternoon with us. We drove 6 cars- it was a hot afternoon but Don never stopped or slowed down until we found the perfect car. By 5 pm we had it narrowed down to two cars when Don said to me, "which one do you like? which one will make you most happy?" We chose the Lincoln MKC and couldn't be happier. I call Don the "sand man" because I still think I'm dreaming... and now I'm living the dream! Thank you Don Batten (btw, the best salesman ever) and thank you Andy! Jennifer stayed late to wrap up the paper work, she was super fast, efficient, pleasant and knowledgeable. You guys and gals are the BEST! Anyone who takes the time to read this review, don't bother going anywhere else- you'll never find a better place to buy a car. WE love you guys!!! Jean & Bill More

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New vehicle purchase I have leased many vehicles in the past and this has been by far the most pleasurable experience ever. Tom was very friendly and professional as well I have leased many vehicles in the past and this has been by far the most pleasurable experience ever. Tom was very friendly and professional as well as knowledgable about my new vehicle . The price he gave me online was the price at the dealership, no kimmicks to get you in there. What an absolute wonderful dealership to do business with. I will definitly be back to see Tom for my next vehicle! More

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Respect and Dignity throughout the process This really is an amazing team of individuals working together to make every visit as painless as possible. When there is a problem the service team g This really is an amazing team of individuals working together to make every visit as painless as possible. When there is a problem the service team goes above and beyond to fit your needs. When you leave you aren't just another customer that has left the building but you leave as a new member of the Ford Family. More

by S.Zura Verified Customer Verified Customer

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I Wont Go Anywhere Else I have bought ten vehicles from Klaben. They have always treated me like family. They make the buying experience comfortable and enjoyable. I will a I have bought ten vehicles from Klaben. They have always treated me like family. They make the buying experience comfortable and enjoyable. I will always buy my vehicles from Klaben. More

by Jrfish4 Verified Customer Verified Customer

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2017 Ford Escape Our lease of a 2017 Ford Escape went well. Buddy Moore, Danny Sawyer and Jen Bowen did a great job in guiding us through the process. I'm not totally Our lease of a 2017 Ford Escape went well. Buddy Moore, Danny Sawyer and Jen Bowen did a great job in guiding us through the process. I'm not totally sure if the lease deal we got was a good one as I did not have anything to compare it to but it seemed okay. More

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Relaxed atmosphere Let's face it, who likes car salesmen? They're grease xxxxx, sneaky, and always trying to pull the wool over your eyes. Not at Klaben Ford in Kent, Let's face it, who likes car salesmen? They're grease xxxxx, sneaky, and always trying to pull the wool over your eyes. Not at Klaben Ford in Kent, and especially not Tyler Kline. Tyler was just the opposite of these age old car salesmen labels. From my first contact with him on the phone, and throughout the entire process, he never once tried to hide anything. He was courteous, polite, and not at all "pushy". He made my truck buying fun again. If need a new or used car, ask for Tyler Kline, you won't be disappointed. More

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Car buy My experience was great. Matt Moyers was my salesmen and did a great job for me. The girls in finance department were helpful as well.? My experience was great. Matt Moyers was my salesmen and did a great job for me. The girls in finance department were helpful as well.? More

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