Jenna Littlefield | Page 2

I scheduled a test drive with Marshawn and let him know I was driving from 2hrs away. I confirmed the vehicle had no CPO and warranty before setting off. He advised the car will be pulled up to the front by was driving from 2hrs away. I confirmed the vehicle had no CPO and warranty before setting off. He advised the car will be pulled up to the front by arrival. I drove 2hrs to get there and immediately noticed the car was already running when I had no announced my arrival, red flag 1. I inspected the Mercedes GLC and car has experienced extreme usage far below the appearance online. The tires had about 15% life compared to the shiny new look online. The brakes cried when I pressed them and all looked rusty contrary to the online listing. The pictures showed a clean interior but in person it was dirty like its been off road. I turned car off to check engine bay, started it up and the battery sign was on. Soon after taking off for a test drive, the car warned to turn of the engine immediately. I moved 1 inch from the lot, parked in the car at service entry and headed back another 2hrs. Waste of my time and Shawn was not honest about the condition when I had told him, I am driving from a 2hr distant location. Jenna who was passed on to help was clueless about the car and pretty much washed her hands off knowing anything. there was no attempt to offer other vehicles on the lot. The price was too good to be true and listings are deceptive. STAY AWAY FROM THIS PLACE. More

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Jenna is the most honest salesperson i have ever worked with. She has great product knowledge and helped me find a perfect car that fits all my needs. I highly recommend working with her. she treated us li with. She has great product knowledge and helped me find a perfect car that fits all my needs. I highly recommend working with her. she treated us like family and i will be shopping with her for every vehicle i purchase. More

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i had the best car buying experience at alm hyundai in florence. All the staff where very kind and helpfull. i would recoment this dealership over any. the entire team works to get you the best deal and h florence. All the staff where very kind and helpfull. i would recoment this dealership over any. the entire team works to get you the best deal and have you driving away in your dream car. More

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