Jeffrey Duncan

Always a good experience. Walking into Criswell and Thurmont. Low-key low pressure, friendly people and what I believe to be a fair deal. Walking into Criswell and Thurmont. Low-key low pressure, friendly people and what I believe to be a fair deal. More

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Criswell couldn’t have better people to work with when in the market for a new vehicle. Thank you so for much Mason for sharing in the enthusiasm in searching for my 2024 Chevrolet Blazer. You and Mike fou the market for a new vehicle. Thank you so for much Mason for sharing in the enthusiasm in searching for my 2024 Chevrolet Blazer. You and Mike found one. Had everything I wanted except rims. But you both did everything to make it happen. You ordered the rims I wanted and replaced them with the others. Can’t thank you enough for all you both did to get me the Blazer I wanted. You went out of your way and you don’t know how much I appreciate that! And thank you Jeff for making it such a smooth transition with all the paperwork. Truly appreciate Mason, Mike and Jeff for answering all my questions to my understanding. That means a lot. Criswell is blessed to have you guys representing them! More

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MASON B. WAS THE SALES GUY WHO SOLD ME MY 2024 CHEVY TRAX THAT I LOVE!!!! MIKE B. & JEFF D, ALSO ASSISTED WITH THE SALE. ABSOLUTLY THE BEST SERVICE IVE HAD W WAS THE SALES GUY WHO SOLD ME MY 2024 CHEVY TRAX THAT I LOVE!!!! MIKE B. & JEFF D, ALSO ASSISTED WITH THE SALE. ABSOLUTLY THE BEST SERVICE IVE HAD WHEN PURCHASING A NEW VEHICLE. WOULD RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING FOR A NEW/USED CAR. THEY ALL WENT ABOVE AND BEYOND TO GET ME INTO A NEW CAR!!! More

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knew the process and was very friendly, i will definitely go back if i am in the market for a new car. go back if i am in the market for a new car. More

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Price was very competitive. Salesman Mike Boyce and Mason Bauer were great to work with, and along with Finance department, they got me in and out easy and pain free. Salesman Mike Boyce and Mason Bauer were great to work with, and along with Finance department, they got me in and out easy and pain free. More

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I was shocked when I saw the Torch Red C8 Criswell on the website under MSRP! It was the Corvette Mid-Engine C8 of my dreams, that I had been waiting for since 2019. It had every option I wanted and more, an website under MSRP! It was the Corvette Mid-Engine C8 of my dreams, that I had been waiting for since 2019. It had every option I wanted and more, and the best part was that it was below MSRP! I contacted the dealership and Noah replied and was super helpful and friendly. He answered all my questions, sent me photos, and confirmed that the price was legit. It was a pleasure to work with Noah and his team, Mike and Jeff. They introduced me to the Corvette mechanic, and we plan to return in the future. It was like the family-owned dealership I have been missing. More

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Very pleasant and helpful Justin Krumpach is one of the best salesman I have ever met best salesman I have ever met More

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Justin and the crisswell team were honest and straightforward, was a pleasant experience from start to finish straightforward, was a pleasant experience from start to finish More

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I WAS LIED TO ABOUT THE SO CALLED "BUMPER TO BUMPER" EXTEDNED WARRANTY. IT TOOK OVER A MONTH TO GET IT REMOVED AND TO HAVE THE PROPER CONTRACT PUT INTO PLACE. NO ONE FROM CRISWELL FOLLOWED UP WITH ME ON EXTEDNED WARRANTY. IT TOOK OVER A MONTH TO GET IT REMOVED AND TO HAVE THE PROPER CONTRACT PUT INTO PLACE. NO ONE FROM CRISWELL FOLLOWED UP WITH ME ON THIS. I HAD TO CONTACT CHRYSLER CAPITAL SEVERAL TIMES TO MAKE SURE THIS WAS TAKEN CARE OF. xxxx POOR CUSTOMER SERVICE! More

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This dealership is top of the line in class, customer service, and also in elite company as far as treating you with value. No funny business, no tactics or tricks. Absolutely outstanding. Jeff is an ama service, and also in elite company as far as treating you with value. No funny business, no tactics or tricks. Absolutely outstanding. Jeff is an amazing finance person. Did everything he needed to do and then some. Was extremely clear about everything and went over everything with extreme clarity while providing some of the best customer service in not only car dealership finance but finance as a whole. Nick Beyer was my salesmen and I cannot speak enough on how amazing of a guy he is. As a person, as a salesman he is absolutely fantastic. His customer service should be held on a pedestal and used as a standard for all dealerships in America. Both of these men deserve raises and should be cherished by management as it is not often you come across two individuals that display this level of class and professional attributes. Thank you to Chevy of Thurmont for providing me with a vehicle that I have absolutely fell in love with. Nick Beyer and Jeff Duncan thank you for making the process the complete opposite of what the average consumer thinks of when it comes to the car buying process. Truly an amazing duo of individuals working for this company. More

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