Jeff Simpson

The staff at the Hyundai in Fort Myers is professional and Friendly. The dealership is clean. They have a nice selection of vehicles. The redesign of the Sonata on the ELANTRA are great. And the new Santa and Friendly. The dealership is clean. They have a nice selection of vehicles. The redesign of the Sonata on the ELANTRA are great. And the new Santa Fe design is awesome. More

by sshortlidg Verified Customer Verified Customer

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I read the dealership for stars because of the problems I had they were taken care of but it was inconvenient, as for my sales person Sean Diaz I give him five stars. He was great. Very patient answered my q had they were taken care of but it was inconvenient, as for my sales person Sean Diaz I give him five stars. He was great. Very patient answered my questions very professional More

by hellodolly239 Verified Customer Verified Customer

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Lucas was a pleasure to work with. He is knowledge of the product he is selling. I believe he is an asset to your business. He is knowledge of the product he is selling. I believe he is an asset to your business. More

by fb33990 Verified Customer Verified Customer

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Nightmare process. Came in to buy a car I saw online. Test drove, liked the car and went through whole purchase process. During signing of paperwork, I was presented wi Came in to buy a car I saw online. Test drove, liked the car and went through whole purchase process. During signing of paperwork, I was presented with a borrowed vehicle agreement that I was asked to sign and after reading it was saying I was borrowing the vehicle that I went in to purchase and had a to be determined return date that was not filled in?!?! I refused to sign that as I didn’t understand why I would sign that for a car I was purchasing?! I was provided a xx answer that did not make sense that it was in case I had to come in for service that part of my deal I get a borrowed vehicle to take home while my car is being serviced and that I was singing that ahead of time to save time later?!? Made no sense and the car I would be borrowing would be filled in, NOT the car I was purchasing. I was told I did not need to sign it. I essentially Signed all paperwork except for that 1 and left a good faith deposit of $1,000 and to return later that week with the remainder of the deposit. Well when I returned later that week we had to REDO all paper work because I was initially being credited $4,000 which I was explained they couldn’t do because this used EV credit, although it was sold used, I was later told it was too new to get the $4,000 used EV credit and thus had to redo all paper work. Again a nightmare of a situation. Also, I was promised by multiple people at Hyundai, not my direct sales associates but multiple representatives said part of Hyundai’s Evs that I would get 1 free fast charge per day for the next 2 years at electrify America and was presented a flyer that outlined it was 3 years, they said cause it was used it would only be 2, after the fact because it was used, I went to sign up and found out that promotion through electrify America did not apply to the new 2024 Kona EV. Because of this incorrect information I was told, I wanted the equivalent cash or gift card value which would have been over $3,600 based on 1 fast charge every other day or over $7,000 if I used every day. I was given a type 2 home charger and $500 total gift cards, nice, but not even close to the $7,000 + electrify America charging value I should have received. So far, I love the car, but absolutely hated the experience. Ramond was great. More

by Mcvieira29 Verified Customer Verified Customer

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Lots of moving parts; people coming and going constantly. In addition to my salesperson at least a half dozen other employees greeted me during my stay. My vehicle was as promised (not on hand but was arrivi In addition to my salesperson at least a half dozen other employees greeted me during my stay. My vehicle was as promised (not on hand but was arriving that evening). More

by mike@therachels.net Verified Customer Verified Customer

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The managers along with his team are very courteous and accommodating. The atmosphere within the building is pleasant and relaxing and you fet value for your money at this dealership. accommodating. The atmosphere within the building is pleasant and relaxing and you fet value for your money at this dealership. More

by garthiebryan Verified Customer Verified Customer

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Service was excellent from appointment to receiving the finished work! Although I was 40 minutes late they squeezed me in and accomplished all the work. The entire service team helped to attended to my nee finished work! Although I was 40 minutes late they squeezed me in and accomplished all the work. The entire service team helped to attended to my needs and made it a “Smooth” ride! Service techs names not listed that I dealt with. More

by CAROLAAUDETTE Verified Customer Verified Customer

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I was greeted at the door by Joseph, who asked if he could assist me in any way…he was very nice and didn’t make me feel pressured. I asked Josep to show me a Palisade, so he’s got the keys and off we w could assist me in any way…he was very nice and didn’t make me feel pressured. I asked Josep to show me a Palisade, so he’s got the keys and off we went. He did an excellent job going over the vehicle and demonstrating all of the features…after that Joseph gave me his number and I told him that I would be back the next morning with my wife…the next day he was ready with the exact Palisade we were wanting to check out together….he was awesome, once again, at showing my wife the car…we were convinced it was exactly what we were looking for…we then worked with the sales manager, Jeff, to put together a fantastic deal…he was absolutely amazing and really made us feel like we were becoming part of the Hyundai family…off to finance and paperwork guy(sorry I forget his name…we only did lots of scribbling) who took us through all the paperwork with ease…then out the door we went in our new Palisade with huge smiles on our faces! Thanks to all!!! More

by DWMARR Verified Customer Verified Customer

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From the moment that you arrive at the dealer, everybody is so friendly and wants to be helpful. It does put you at ease. Alain, our salesperson was laid-back and made me and my wife and I feel comfortable is so friendly and wants to be helpful. It does put you at ease. Alain, our salesperson was laid-back and made me and my wife and I feel comfortable and no pressure. Jeff Simpson, the sales leader followed up our interest along with Alain and kept us informed over a Santa Fe hybrid we ordered. Our negotiation went well and were fair. It was one of the best car buying experiences I’ve had.. Keep up the good work! I look forward to a great service experience next! More

by johnledley61 Verified Customer Verified Customer

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Alain our salesman was great. He was calm and has a warm personality. It was clear he wanted the experience to be as stress free as possible and it was! Jeff the sales leader is a He was calm and has a warm personality. It was clear he wanted the experience to be as stress free as possible and it was! Jeff the sales leader is a great guy too! This is our first Hyundai purchase and Fort Myers Hyundai rocks! More

by johnledley61 Verified Customer Verified Customer

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