Jeff Ricard | Page 5

Patient, Helpful, Convenient and Attentive! My purchasing experience at Metrowest Subaru was quite the experience (in a good way!)! I began working with Nick about a month before the sale, check My purchasing experience at Metrowest Subaru was quite the experience (in a good way!)! I began working with Nick about a month before the sale, checking out the Forester and its features. After viewing it twice, I set up for an overnight test run. Nick was going on vacation and set me up with Jeff. Jeff had everything ready for us when we arrived to pick up the car, and was able to answer our questions easily. We went back a few days later to do the actual buying. Jeff's appointment had run longer than anticipated, and we did our actual negotiating with VJ. After we both made our opening offers, VJ offered us a price that was well within the range I wanted, and offered me a very fair price on my trade in. Working directly with management on this part of the process accelerated negotiations, and kept stress levels at a minimum (I can't say the same for other dealerships of other brands). While VJ was entering the sale data, Josh stepped right in to prepare our paperwork. He had the paperwork completed quickly, and we returned two days later (it was a Saturday) to begin the financial work. We sat with Michael, who put us right at ease and got us through the paperwork process quickly. We had no difficulty financing with Subaru, and he met our price expectations on extended warranty and service planning. Finally, it was time to pick up the car. Josh was assisting us with the registration, and went over the features and controls in the vehicle. I left feeling confident both about the buying process, as well as bringing my new Forester there for service. I never felt pressured or unfairly treated, and would happily recommend Metrowest Subaru to anybody who would like to experience car buying from a customer-first dealership! More

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Our experience at Metro West Subaru was possibly the best car buying experience we have ever had. Jeff Ricard was friendly, helpful, and straightforward. At no point did I feel pressured to buy. I shopped car buying experience we have ever had. Jeff Ricard was friendly, helpful, and straightforward. At no point did I feel pressured to buy. I shopped around to a few dealerships without my husband before finding the car that I wanted. I definitely felt the most respected at Metro West. At no point did I feel like Jeff was "talking to me like a woman", something that I certainly experienced with other salesmen at other dealers. My husband and I were so impressed with the Sales and the Finance departments. We felt like Mike Cerone, in finance, worked hard to get us the best rate possible. He took the time to show us all of our payment options. We left feeling very pleased. Because of the welcoming, no pressure, down to Earth attitudes of the employees at Metro West, we will be recommending them to our friends and family. And we will be back to see Jeff when it's time for my husband to buy a new car. More

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I once had a Subaru that saved me and my daughter when we were in an accident thirty years ago. Living here in Massachusetts, I knew I wanted the safest automobile built to stand up to our winter weather. I were in an accident thirty years ago. Living here in Massachusetts, I knew I wanted the safest automobile built to stand up to our winter weather. I went to Metro West Subaru and Jeff Ricard had me at "hello." I have never worked with a "car salesman" who is so honest, patient, kind, knowledgeable and layback. I never felt pressure and honestly believe that Jeff's main goal was to make sure I was happy no matter what decision I made. Jeff has gone out of his way to stay in touch, even offering to come to my home to help better acquaint me with my Forester. He is just so personable and I hope to continue to work with him in the future. I admit that I have become a Jeff Ricard groupie! And for the record, I love, love, love how my 2014 Subaru has taken on this winter's polar vortex, laughing as it leaves everyone else behind in the snow!!! More

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Jeff Ricard is a fantastic Sales Consultant. He really is a Consultant more than a Sales guy. We had been to several other dealerships before we met Jeff. We told him we didn't want the high pressure sa is a Consultant more than a Sales guy. We had been to several other dealerships before we met Jeff. We told him we didn't want the high pressure sales pitch and he honored that. He also respected that we did wanted to do our research and take our time. He knows a lot about the car we bought, could answer all of our questions and really cared about us making the decision that was right for us at a time that would work for us. He also is a very nice, likeable, genuine and honest person. We trust him. It is for all these reasons we gave him our business. Once we made our decision, we didn't want to buy the car from anyone else. More

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Metrowest Subaru, specifically Jeff Ricard, offered up the best car-buying experience I've ever had. Friendly, no-nonsense, accommodating, and efficient. I love my new car and would gladly recommend the d the best car-buying experience I've ever had. Friendly, no-nonsense, accommodating, and efficient. I love my new car and would gladly recommend the dealership to friends and family. More

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Ordered a 2013 Impreza from this dealership ... our sales person was Jeff Ricard. Wonderful experience from our first visit to the showroom to delivery of our vehicle. I would recommend this dealership, an person was Jeff Ricard. Wonderful experience from our first visit to the showroom to delivery of our vehicle. I would recommend this dealership, and Jeff in particular, to anyone looking to buy a Subaru. More

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Jeff has been more than helpful with questions about getting my old, and now my new, phone to work with the bluetooth system. I am so grateful! He is easy-going, knowledgeable, and really goes the e getting my old, and now my new, phone to work with the bluetooth system. I am so grateful! He is easy-going, knowledgeable, and really goes the extra mile! Today I brought my car in for service as well as for blue tooth questions and I left a very happy camper --- with all my answers and a shiny car! I would recommend Jeff to anyone who is interested in buying a Subaru! -P More

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Had a great experience working with Jeff Ricard. He was professional, honest, and polite. Jeff was very helpful. We arrived at what I felt was a very fair deal after some negotiation. When the car was re professional, honest, and polite. Jeff was very helpful. We arrived at what I felt was a very fair deal after some negotiation. When the car was ready, Jeff patiently sat in the car with me until I knew how to operate all the features of the car (bluetooth, wipes, etc.) I highly recommend working with Jeff!! I would buy from him again! Thanks for all your help again!! Lauren More

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This is the 3rd car we have purchased from Jeff at MetroWest. We went there originally because of the CostCo auto program and keep going back because of the amazing service and best deal anywhere. In MetroWest. We went there originally because of the CostCo auto program and keep going back because of the amazing service and best deal anywhere. In this day and age to work with people so straightforward and intent on quality customer service is rare. This time out we had intended to buy the Limited because I wanted the Navigation package and we had to go up to that. Jeff could have sold us this more expensive car, but had the Premium fully loaded in the color I wanted right there. He knew I didn't care about a moonroof and other things like that from working with us before. Terrific price, which we recognized from having rpiced various 2013 Imprezzas online plus he threw in all weather mats. It's the little things. We have recommended MeroWest to many people and please note this is not the nearest dealership to us. Years ago for our first Subaru we went there and it was all we could do to get anyone's attention, let alone sell us a car. In our dealings at MetroWest I have watched the other salespeople with customers and they are uniformly excellent. You are not going to get a hard sell here. What you will get is the feeling that you are with people who sincerely want to do the best they can for you. I love my new car! P.S. I heard about you because I asked the dealership if there was something I could fill out about how great the experience has always been. More

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I just purchased my first Subaru (Outback) from Metrowest, and could not be happier. My decision to purchase a Subaru was made long before deciding on a dealer to work with. With that being the Metrowest, and could not be happier. My decision to purchase a Subaru was made long before deciding on a dealer to work with. With that being the first step, I was then left with the decision of where to buy the car. This was a very involved process, as there are several options in the area. My approach was to visit a dealer, get a sense of what they were looking for, and see if if matched what I was looking for (which by the way was a good deal and a long-term relationship). What I got from almost all of the not to be named dealers was an attempt to size me up to see how deep my wallet was, a pre-judgement of how I could help them meet their quota for the month, and focus only on a quick, one time sale. No thank you! What I got with Metrowest, and more specifically Jeff Ricard, was the following. Jeff allowed me to spend time getting to know him, and what he and Metrowest stood for. At no time did he ask how much I had to spend, or try to push me into an immediate sale. At the end of our conversation, we shook hands, and left it at that. I got the information that I needed, and didn't feel pressured. Sign me up! From there, the negotiation was handled very fairly and was also very transparent. The end result was that I am in a great car, and have linked up with a dealership that I will work with for a very long time. If you want a dealer that will treat you with respect, and look to provide a win/win outcome, Jeff and Metrowest will deliver that. More

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