Jeff Morgan | Page 2

PRESTON is the BEST of the BEST! !!! We have bought several cars from him and referred lots of people to him. You will not be disappointed with him, I promise. !!! We have bought several cars from him and referred lots of people to him. You will not be disappointed with him, I promise. More

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I would like to rate them higher but I can't get anyone to call me back concerning an issue with extended warranty paperwork. LDS sent me a letter denying coverage. I have called and left numerous messages to call me back concerning an issue with extended warranty paperwork. LDS sent me a letter denying coverage. I have called and left numerous messages with No response. Pretty disappointed. **The service department has been excellent! More

by reginawadsworth Verified Customer Verified Customer

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Worst car buying experience I've ever had. They hide fees in the paperwork and when you call them out on it they agree and say they will make it right and then after 90 or more days of a run a They hide fees in the paperwork and when you call them out on it they agree and say they will make it right and then after 90 or more days of a run around they try to wear you down. If you buy a car here take your attorney with you. More

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Bought used gmc Acadia. Asked that car interior be cleaned. Was not done. Had a tire sensor on. Said could not repair because of a GMC brand. Only one set of keys. A replace Asked that car interior be cleaned. Was not done. Had a tire sensor on. Said could not repair because of a GMC brand. Only one set of keys. A replacement was not offered. More

by Paul dubea Verified Customer Verified Customer

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Helpful, kind, and down to earth salesmen! Finance made the process quick and simple. Will come back! Finance made the process quick and simple. Will come back! More

by OKempKing Verified Customer Verified Customer

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Great customer service. First time at the dealership and was welcomed as if I had been a customer for years. First time at the dealership and was welcomed as if I had been a customer for years. More

by Rhayden Verified Customer Verified Customer

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Tony is the best salesman I've ever done business with. Everything was smooth and also the whole management team was amazing! Everything was smooth and also the whole management team was amazing! More

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My family has bought 7 cars from this dealership. Preston Alexander is our go-to salesman. He knows how to build customer relationships and treats us right. Ronald Oubre in service has been with t Preston Alexander is our go-to salesman. He knows how to build customer relationships and treats us right. Ronald Oubre in service has been with the dealership for as long as I can remember. He's always friendly and makes us feel like VIPs! I never feel like the service department is trying to up-sell me on things my car doesn't need, either. They know my driving habits and pay attention to what my specific needs are. Always a pleasure dealing with them and I highly recommend going to this dealership if you're anywhere within a reasonable distance. More

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Tony was amazing and Hunter was also. Very easy process. I was so comfortable I felt like I was at home! 100% recommend this dealership. Very easy process. I was so comfortable I felt like I was at home! 100% recommend this dealership. More

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It's hard figuring out where to start with this stealership. While my salesman was good other aspects of my experience were horrible, and out of the 5 new cars I've bought in my life I would've nev stealership. While my salesman was good other aspects of my experience were horrible, and out of the 5 new cars I've bought in my life I would've never expected such. If it has the Northshore advantage package, run, go to another dealer. The protection film was peeling when I bought the car, I was promised a call to set up an appointment to fix it, but once you do the survey all five stars like they ask, they won't fix anything. Three months after I just peeled it off and accepted my loss. The financing was the most shadiest of it all, after expressing the only extra I wanted was gap and settling for a maintenance plan extended warranty was still snuck in my contract with the finance guy making sure to rush me and put his hand over the rights thing so I wouldn't catch it. After catching it and complaining they assured me it could be canceled and it wasn't a problem. I went in to sign the cancellation and was told the credit on my financing would take months. Low and behold I'm almost a year and never received a credit, this is actually quite common after reading online because the finance man loses money so they won't turn it in. If you go through this get a copy of the paper you signed, it is very much able to have legal recourse from a lawyer and is very illegal, I can't do anything cause I don't have proof. Also be truthful on the hyundai survey, I was assured everything would be fixed if I 5 starred it and it was a blatant lie. Go to another state before this dealer, or get a loan somewhere else before financing would be my advice. More

by Kdmkona_n Verified Customer Verified Customer

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