Jeff Bowman
Jeff Bowman at Subaru of Gwinnett

Jeff Bowman | Page 70

Service Advisor

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.8
699 Reviews
4.8

699 Reviews

Write a Review

Dealership Experience

7 yrs, 4 mos

Industry Experience

9 yrs, 4 mos

699 Reviews of Jeff Bowman

January 07, 2019

Dealership Rating

Great service The service advisor kept me informed about everything they were doing to my car. The wait time was great and I did not have to spend very long. More

by SSINAV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jill Thurston , Alyssa Elery, Kyle Formella

Jan 14, 2019

Subaru of Gwinnett responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

January 03, 2019

Dealership Rating
Employee Rating

Great dealership and service department In 2013 I traded in a Mazda for my Subaru Forrester and I haven’t looked back on this decision since the initial transaction. Mechanically I have not More

by Jesse 2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jill Thurston

Jan 08, 2019

Subaru of Gwinnett responded

Jesse, we are pleased to hear your Forester has been so good to you! Feel free to reach out to us if you need anything. Until the next time we meet, take care!

January 02, 2019

Dealership Rating
Employee Rating

First oil change/service checkup after purchase Jeff Bowman, my service advisor, was very helpful; scheduling the appointment was very easy, and I was able to get my '19 Crosstrek in for the first o More

by GingerJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Liam Bennett

Jan 04, 2019

Subaru of Gwinnett responded

We appreciate your positive review about your experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2018

Dealership Rating
Employee Rating

Great experience Very thorough in checking out my car and the requests I brought up. Checked the brakes and also if it needed to be aligned as from all the pot holes More

by JOAN.CASTLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2018

Subaru of Gwinnett responded

Thank you so much for your review and recommendation. We strive to make sure of our customers needs are met, and we are thrilled to hear that you had exceptional experience. We hope you come back to see us for all of your Subaru needs.

December 20, 2018

Dealership Rating
Employee Rating

Always excellent! Always great at SOG! Fast service, friendly staff and work always well done! Thanks to Alyssa for setting up the apt and thanks to Jeff for the help! More

by paulbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Elery, Kyle Formella

Dec 21, 2018

Subaru of Gwinnett responded

Reviews like this give us motivation and help us ensure we provide high-quality care! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2018

Dealership Rating
Employee Rating

Amazing service The team was really welcoming to us and provided amazing service on our Subaru Crosstrek. Great place to get Subaru needs taking care of for sure. More

by WSMITH3472
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 21, 2018

Subaru of Gwinnett responded

Thank you for sharing your response to our staff’s outstanding customer service! We look forward to your next visit! Take care!

December 17, 2018

Dealership Rating
Employee Rating

Efficient service. I love the people at Subaru of Gwinnett. Their service of my car was efficient, but I wish they would learn to SPELL my name correctly! But they' More

by TakaWagon II
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2018

Subaru of Gwinnett responded

Thank you so much! All of us at Subaru of Gwinnett are pleased that you had a great and worry free service visit. Be sure to let us know if there is anything else we can do to make your experience a stellar one. And about your name- if you can please email tspicuzza@subaruofgwinnett.com with the correct spelling of your name, I will try to update it our system to the name misspellings stop happening! Happy New Year!

December 03, 2018

Dealership Rating
Employee Rating

Great Service Oil change, tire rotation and balance and transmission inspection; excellent and fast service as usual! Thank you again Subaru of Gwinnett for another More

by LDGEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Formella

Dec 06, 2018

Subaru of Gwinnett responded

Reviews like this give us motivation and help us ensure we provide high-quality care! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2018

Dealership Rating
Employee Rating

Terrible We bought a CPO Outback with 8k miles on it. As soon as we drove off the lot the tpms lights came on. It was a Saturday so we decided to take it More

by seangpinto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jill Thurston , Alyssa Elery

Dec 17, 2018

Subaru of Gwinnett responded

First, I would like to thank you for taking the time to review your recent experience at Subaru of Gwinnett. It is only through feedback such as yours that we are able to create a better experience for our customers. I was disappointed to read of your recent service experience. We have taken steps to improve this process for your future service visit.

Dec 19, 2018

Subaru of Gwinnett responded

Sean, it is disappointing for us to hear that your experience may have been anything less than great. We'd like the opportunity to turn your experience around. Please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com at your earliest convenience to discuss how we can turn this experience into a positive one.

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