Jeanna Zajaczkowski | Page 18

"Trading 2014 Rogue for a 2016 Rogue" In 2014 I purchased a "New Nissan Rogue" from Gates. The car, although acceptable and a great car, had a series of problems (not Gates fault). All p In 2014 I purchased a "New Nissan Rogue" from Gates. The car, although acceptable and a great car, had a series of problems (not Gates fault). All problems were addressed by Gates Service (Jeanna and Tim) in a timely and efficient manner. Therefore, through Gates initiation, I met and got to know Mark Koblanski and trade in my 2014 Rogue for a 2016 Rogue. Mark was personable, knowledgeable, extremely helpful and understanding. Mark's knowledge of the product and his presentation was terrific and I'm sure I will call on him again in the future. I'd also like to thank Chris Messier for being so outgoing and helpful when handling my financial processing. Overall, a great experience!! More

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Extended Family A week ago I feel in love with my new red suv. Referred by jeanna z. To Paul Mazza, I was in great hands. Paul was very intentive to what I was sayi A week ago I feel in love with my new red suv. Referred by jeanna z. To Paul Mazza, I was in great hands. Paul was very intentive to what I was saying, and heard me 100% word for word. Later that night when I was filling out the paperwork, all the members from Gates took it upon themselves to introduce themselves to me & offer me water. I told Paul my current car has no brakes so he made it very possible to put dealer plates on the SUV and let me drive it home that night. when I came back to transfer the plates, Paul let me borrow his personal car so I could go to & from work that day. I would say the hospitality at Gates is definitely one of a kind. I Encourage anybody who's looking for a new car to make that their new One Stop Shopping place. More

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repeat customers working with Jim Horan was a delight, it became more than buyer/seller relationship. extremely nice, warm young man and made the whole experience a p working with Jim Horan was a delight, it became more than buyer/seller relationship. extremely nice, warm young man and made the whole experience a pleasant one. Will recommend him and Gates to anyone. This is our 4th Nissan Sentra all of which were purchased at Gates, that alone speaks for itself. More

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Not Honest Brought my car in for a recall. They kept it a week and gave me no rental car for that time. When I picked up my car the ABS light was on I asked why Brought my car in for a recall. They kept it a week and gave me no rental car for that time. When I picked up my car the ABS light was on I asked why because it wasn't on when I brought it in. They basically called me a liar and wanted to charge me $500 dollars to fix it!! They were working on the brakes near the ABS. My big Concern WHY IF IT WAS ON WHEN I brought it in NOBODY MENTIONED IT TO ME OR TOLD ME ABOUT IT. Service Department has gone WAY DOWN at Gates. They used to be great but not now. More

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Outstanding Service Recently purchased a pre owned vehicle from Nathan Rameake, he showed us outstanding customer Service. We would highly recommend him to family and fr Recently purchased a pre owned vehicle from Nathan Rameake, he showed us outstanding customer Service. We would highly recommend him to family and friends. Chris Messier also did an outstanding job! Thanks guys for putting us in our Maxima! Daniel Patterson & Donna Bromley More

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