Jean Andre Henry

My husband and I had an amazing experience! Andre Henry was extremely helpful, friendly and knowledgeable when it came to purchasing our Subaru Ascent. Charles Allan our super kind finance guy Andre Henry was extremely helpful, friendly and knowledgeable when it came to purchasing our Subaru Ascent. Charles Allan our super kind finance guy made sure we got a great rate and really spent the time to explain all the amazing packages to add onto the car. More

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Our first Subaru and the experience was outstanding. They had the exact car/color combination we were looking for. I spoke to Jean Andre before driving up to be sure they still had it and when we arri They had the exact car/color combination we were looking for. I spoke to Jean Andre before driving up to be sure they still had it and when we arrived he had it parked out front ready for us to test drive it. Everything from the test drive to finance to driving it home was excellent. More

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Working with this company was a very non-stressful experience that made the transaction pleasurable. I would recommend Schumacher Subaru to any of my friends that are looking for a new car. experience that made the transaction pleasurable. I would recommend Schumacher Subaru to any of my friends that are looking for a new car. More

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The one star is because they gave me a loaner for my appointment and I appreciated that. I dropped the car off Monday at 9 a.m.. I requested a tire rotation, equalize the air pressure in the tires as th appointment and I appreciated that. I dropped the car off Monday at 9 a.m.. I requested a tire rotation, equalize the air pressure in the tires as the rear drivers side tire was high, a bumper protector for the rear bumper and we test drove the car to determine what was causing 2 noises. The sunroof was determined to be one issue and they could not conclude what the other noise was. I called 5 days later, on Friday and they had not done any work to repair the sunroof. I needed my car for the weekend so I picked it up. Upon my arrival, my service tech was short and unfriendly. He told me the tires were rotated but no other work was done. When I got in the car, the rear drivers tire pressure was high, indicating they did not rotate the tires and I was lied to. They had my car for 5 days and did nothing, then lied to me and were rude when I said the tires were not rotated and asked that they at least equalize the air pressure for me. They then took the car for 5 minutes and brought it back. They added air to the passenger rear tire and left the front two under inflated. I drove to Costco and fixed it myself. Now I have a pretty new car that has some issues that are covered under warranty and I do not trust the service center to fix it. I may trade it in for a Lexus or Toyota and get better service. Very disappointing. More

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This is the third car I have bought from a Schumacher dealership, and I must say this was the best experience I've had buying a car thanks to Mr. Jean Andre Henry. He was nothing like any other salespers dealership, and I must say this was the best experience I've had buying a car thanks to Mr. Jean Andre Henry. He was nothing like any other salesperson I have ever dealt with. He came over and introduced himself, then he asked if he could help us. We said, "not now, we are just looking", He said, “take your time, I am here if you have any questions or when you're ready to buy.” When we were ready to see a vehicle up close, we located Mr. Henry, who took the time to show us several types of vehicles. He explained in great details the differences between each vehicle we were interested in and the features that comes with that vehicle. We went home and compared the vehicles Mr. Henry recommended to the vehicles we were considering purchasing and we returned the next day and drove away in a brand new 2023 Subaru Forester thanks to Mr. Henry. More

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Jean Andre Henry was very friendly and attentive and followed up well when we couldn't initially agree on price of the vehicle. Very impressed with the Subaru Forester that we purchased. followed up well when we couldn't initially agree on price of the vehicle. Very impressed with the Subaru Forester that we purchased. More

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Process was easy and Andre was great. I was able to take my time over a few months to make my decision and never felt pressured. I was able to take my time over a few months to make my decision and never felt pressured. More

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We worked with Jean Andre Henry and he was excellent. We are happy with our new car. We are happy with our new car. More

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Jean Andre Henry made my buying experience very pleasant with his professionalism and easy going way. with his professionalism and easy going way. More

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Friendly professional help by Andre from first contact to putting my license plate on . Andre made my experience stress free . Would definitely recommend him and Schumacher Suburu - great team. putting my license plate on . Andre made my experience stress free . Would definitely recommend him and Schumacher Suburu - great team. More

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