Jayson Mota-Herrera | Page 2

Everyone was very friendly and helpful. They took the time to show and discuss options to find what worked best for me. They took the time to show and discuss options to find what worked best for me. More

by D Flanagan Verified Customer Verified Customer

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The salesman Jayson was very helpful and really knew his stuff. Helped me find a brand new Corolla hybrid that I didn't even know existed. My only issue was with the warranty salesman in the finance office. stuff. Helped me find a brand new Corolla hybrid that I didn't even know existed. My only issue was with the warranty salesman in the finance office. I understand they have to try and sell you on it, but I could do without all the horror stories and trying to convince me the brand new car I just spent tens of thousands of dollars on is going to immediately break. It's not a good look. Plus, when I say no, just leave it at that. I said I don't want it, I don't want it. More

by Maria A Verified Customer Verified Customer

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I have to say that without a doubt in my mind Glen Toyota is the best Toyota dealership or any car dealership, where I have ever received the kind of treatment and all-around care. This is the top of the li is the best Toyota dealership or any car dealership, where I have ever received the kind of treatment and all-around care. This is the top of the line, the cream of the crop, as far as buying a new car. The Sales department was very accommodating. and the managing department, especially Joe Esposito went out of their way to make sure I got the Toyota, red carpet treatment. The salespeople never made me uncomfortable or tried to push me into buying any one of the models I looked at in their inventory. More

by KCIDY Verified Customer Verified Customer

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I've had the pleasure of leasing from these wonderful folks for over a decade. It's an immaculate, friendly, world-class dealership. My salesman, Jayson Mota-Herrera, is an extraordinarily mature, gracio folks for over a decade. It's an immaculate, friendly, world-class dealership. My salesman, Jayson Mota-Herrera, is an extraordinarily mature, gracious, helpful, knowledgeable, and professional young man. Highly recommended on all counts! More

by JAZZDOG40 Verified Customer Verified Customer

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Was pleasant, clean and very professional. Would use again. Highly recommend to anyone looking for a Toyota. Would use again. Highly recommend to anyone looking for a Toyota. More

by fmschultzjr Verified Customer Verified Customer

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The entire sales process was great! My salesperson, Jay, listened to my expectations and addressed every question or concern I had professionally and promptly. While others Toyota dea My salesperson, Jay, listened to my expectations and addressed every question or concern I had professionally and promptly. While others Toyota dealerships were attempting to force me into their location to provide pricing or to negotiate, Jay and I managed the entire process remotely via texts, phone calls and emails over just a few days. I sincerely appreciate them not wasting my time with the standard ping-ponging that plagues the car buying process. Even the post-sale process has been thoughtful to ensure my satisfaction. Great job Toyota of Fair Lawn and Jay Mota-Herrera! I'll be recommending your team for sure. More

by jason.michael0917 Verified Customer Verified Customer

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I like the treats that I received. Raymond was awesome. Of course everybody that was involved in the transaction where great Raymond was awesome. Of course everybody that was involved in the transaction where great More

by franklin.mercedes07 Verified Customer Verified Customer

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Jayson, our sales associate, and his team did a nice job accommodating my family and I. Thank you for taking good care of us. We are enjoying our new van. CHEERS accommodating my family and I. Thank you for taking good care of us. We are enjoying our new van. CHEERS More

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Everything was great, until I reviewed the documentation after I was home. Turned out that an additional "Guaranteed Auto Protection Program" was added at the cost of $1200, something I already have on my after I was home. Turned out that an additional "Guaranteed Auto Protection Program" was added at the cost of $1200, something I already have on my car insurance plan and would never have agreed to, especially as I didn't agree to the tire coverage and several other unnecessary coverages for a leased vehicle. After calling the dealership, the finance person insisted that the information was disclosed as one of the things I signed with the explanation "you picked what you picked." After researching online, though, this coverage being snuck in seems to be a common issue. It's very easy to write off something as easy to miss in all the things they make you sign and add-ons they ask you about, but there is no chance I'd have missed a $1200 charge solely to pay Toyota back if the car is totaled, especially as having that same coverage through your insurance is pennies compared to that charge. It is possible to cancel it within 30 days with a full refund, but then the finance representative gave different information about where it goes and how it's applied to my account than the representative at Toyota Financial Services, which means my money will probably remain in the ether at this point. It's too bad. What was a decent experience has now soured me on Toyota dealerships, all for an upsell. More

by Circe74 Verified Customer Verified Customer

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Fair and honest dealership. Hard working sales professionals that are willing to get creative to make their customers happy. Hard working sales professionals that are willing to get creative to make their customers happy. More

by AJMACIAG Verified Customer Verified Customer

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