Jay Sawyer | Page 3
General Manager
Back Roads Automotive
343 N Battlefield Blvd
Chesapeake, VA 23320
Dealership Experience
5 yrs, 7 mos
Industry Experience
14 yrs, 8 mos
45 Reviews
Write a Review45 Reviews of Jay Sawyer
April 28, 2019
Awesome Experience As a first time buyer they helped me through the process and made it easy and comfortable! Mark was awesome and worked with all of my needs! As a first time buyer they helped me through the process and made it easy and comfortable! Mark was awesome and worked with all of my needs! More
Other Employees Tagged: Mark Hartley
April 17, 2019
A deal ending in disaster Everyone was nice during the sale but acted like I was a stranger afterward. I had multiple issues that to Mr. Wine's credit were taken care of but a Everyone was nice during the sale but acted like I was a stranger afterward. I had multiple issues that to Mr. Wine's credit were taken care of but after 2 months the transmission went up a major cost for a Lexus and we had to rescind the deal and I was refunded my money but left without a car. Mr. Wine seems honest enough but I still ended up without transportation. Yes, I finally agreed to a refund but I think more could have been done to put me in a decent car. I should have never agreed to the refund but I did and I have to accept that but the whole thing left me very disappointed and without transportation. More
Other Employees Tagged: Jeff Wine
April 13, 2019
Amazing customer service Went to this dealership on the recommendation of a friend. Mike went above and beyond to make sure I was taken care of, and my daughter got a decent c Went to this dealership on the recommendation of a friend. Mike went above and beyond to make sure I was taken care of, and my daughter got a decent car I could afford. More
Other Employees Tagged: Mike Stickle
April 02, 2019
Definitely recommend Andrew was a pleasure to work with, start to finish. He listened to our needs and he spent the extra time we needed to get answers to our questions. Andrew was a pleasure to work with, start to finish. He listened to our needs and he spent the extra time we needed to get answers to our questions. We were treated with respect by everyone at the dealership and would definitely recommend them. More
Other Employees Tagged: Brian Korich , Andrew Wright
March 14, 2019
Great place people are very friendly Shawn woodlen was awesome on helping me find are car and very flexible and considerate pricing would recommend this place to any one who wants your de Shawn woodlen was awesome on helping me find are car and very flexible and considerate pricing would recommend this place to any one who wants your dealership to treat u like family More
Other Employees Tagged: Kim Brown, Jeff Wine, Shawn Woodlen
March 13, 2019
Traded in my rinky dink car for a awesome van. Everyone here did what they could do help me with purchasing a vehicle. Shawn was the dealer I went through and if he couldn't help me, he made sure h Everyone here did what they could do help me with purchasing a vehicle. Shawn was the dealer I went through and if he couldn't help me, he made sure his fellow employees could. First time ever purchasing a vehicle and they made it really easy. Definitely would recommend this dealership. More
Other Employees Tagged: Brian Korich , Shawn Woodlen
March 10, 2019
Not what i expected I was so mislead by the great reviews and refferals to Mr. Wines Dealership. I came with practically nothing he was willing to work with me but then o I was so mislead by the great reviews and refferals to Mr. Wines Dealership. I came with practically nothing he was willing to work with me but then once he left me with his employees it went downhill from there. They offered me the worst vehicle on the lot it made more noise then my old car i WAS going to trade in. They told me they can fix the noise but i had to leave a deposit so no one will take the van. So i did hoping the van only had one issue it turned out there was more problems once they started working on it then i was told i needed to put down a bigger deposit at that time i started shopping around on their lot again. They only had one other van and would not give sell it to me because they said the vehicle had more value to it i would have to buy it in cash. So i asked for my deposit back because eveything else on tbeir lot was out of my price range it took 2 weeks for them to refund me and they still havent gave me my money back. Then when i called again they tried to sell me the the vehicle i wanted but this time instead of paying in full they could finance me with down payment. At this point i was hurt and wanted my money back so i can shop somewhere else. I left there with no car and no money and no one has returned my phone call since. Im a mother of four and three of my children are disabled and this was how i was treated. I will never go back here nor refer anyone to this place very poor customer service no one cares about you here long they can make a sale thats all that matters to them. More
Other Employees Tagged: Stephen McCall, Jeff Wine, Shawn Woodlen
March 01, 2019
Awesome Andrew displayed awesome customer service and went beyond measures to ensure I was satisfied. I have several people to refer for business and I'm very Andrew displayed awesome customer service and went beyond measures to ensure I was satisfied. I have several people to refer for business and I'm very satisfied with my Land Rover. They didn't put me into any vehicle I didn't approve of. More
Other Employees Tagged: Andrew Wright
February 26, 2019
Efficient, Quick & Friendly Andrew Wright was knowledgeable and very friendly. He offered options and explained all the fine details. The finance manager Jay was also extremely h Andrew Wright was knowledgeable and very friendly. He offered options and explained all the fine details. The finance manager Jay was also extremely helpful. No hassle and personable. Would recommend to anyone! More
Other Employees Tagged: Jeff Wine, Andrew Wright
February 23, 2019
Great Experience. Salesmen was informative and honest. Shawn was awesome!!! Very informative and honest. You said you would do everything you can to get me the vehicle I specifically came for and you deli Shawn was awesome!!! Very informative and honest. You said you would do everything you can to get me the vehicle I specifically came for and you delivered. More
Other Employees Tagged: Jeff Wine, Shawn Woodlen