Jay Polanco | Page 3

Best Mother's Day Gift thanks to the team in Koeppel Mazda! My wife has over two years insisting we get a new car to replace our very dated commuter. I’ve been dreading the day of having to buy a new car, mainl My wife has over two years insisting we get a new car to replace our very dated commuter. I’ve been dreading the day of having to buy a new car, mainly because of all the dealer horror stories friends have shared with me but luckily that was not my experience at all. As soon as I walked on to Koeppel Mazda’s lot I was greeted by Jay and treated like family. He was patient, friendly, and transparent. I came in with a budget in mind and I feel he went above and beyond to ensure we stayed within what I could afford and with what I actually needed in the vehicle. With Jay’s help I was able to surprise my wife with a brand new CX-5 for Mother’s Day. Saiful, Jim and Steve the Finance Manager were all extremely courteous and instrumental in making this deal happen. More

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Excellence! Hands down to the whole team especially Mr. Lendle Garcia. I went to buy my first car and the service and negotiations were impecable. I went to the d Hands down to the whole team especially Mr. Lendle Garcia. I went to buy my first car and the service and negotiations were impecable. I went to the dealer with a car in mind and came one with one much better, thanks to the recommendations of Mr. Garcia. Every now and then a receive a call to see how everything is going with the car and that is what I call great costumer service. More

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Saiful and Koeppel were great No haggling, no BS. I was shown the invoice price for my CX-5 from the get-go. We figured out a reasonable lease arrangement quickly and fairly. And S No haggling, no BS. I was shown the invoice price for my CX-5 from the get-go. We figured out a reasonable lease arrangement quickly and fairly. And Saiful worked with me on extras like a premium color and all-weather floor mats. I will use Koeppel again and recommend to anyone who asks. More

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Amazing customer service. Leased a mazda3. Process couldn't be better Steve in finance and Jay in sales the best I've ever seen. Quick easy painless. Very hard these days to fi Leased a mazda3. Process couldn't be better Steve in finance and Jay in sales the best I've ever seen. Quick easy painless. Very hard these days to find dealers like this. More

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Outstanding car purchase experience This was my first experience purchasing a car and it couldn't have gone better. Steve and Jay were a pleasure to work with. They informatively answere This was my first experience purchasing a car and it couldn't have gone better. Steve and Jay were a pleasure to work with. They informatively answered every question I had, were courteous, and at no time did I feel they were pushing a sale on me. Would absolutely recommend. More

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