77 Reviews
Write a ReviewDealership Experience
12 yrs
Industry Experience
25 yrs, 6 mos
77 Reviews of Jay Engfer
May 09, 2014
Jay is AMAZING I had never owned or leased a new car and was very uncomfortable even thinking about the process. All that changed the moment I met with Jay Engfer. H I had never owned or leased a new car and was very uncomfortable even thinking about the process. All that changed the moment I met with Jay Engfer. He made me feel relaxed and confident in my decision. He walked me through EVERYTHING. When I left with my new Toyota I felt like a new woman as well. Jay really makes the entire process seem easy. Now, I am two years into my lease and ready to get back to Jay soon to lease another car from him. More
April 18, 2014
a very good experiance my initial contact was with Kate, if it wasn't for her I'm not sure I would have landed at maplewood toyota, A week after the contact with Kate my wif my initial contact was with Kate, if it wasn't for her I'm not sure I would have landed at maplewood toyota, A week after the contact with Kate my wife made a visit w/ Jay F. after her visit with Jay she had decided that Toyota was the way to go, Thank you Jay I've been steering her to a Toy but needed some help. On the purchase day we dealt with Doug Fulton then later with Jay. Doug was awesome he ran us thru both vehicles we were looking at, pros and cons, what may or not meet our lifestyles, no B.S. I really appreciated that. After our decision on which vehicle to buy we dealt with Seth in your finance department, once again I was impressed even though we have a good credit rating financing anything makes me uncomfortable...not with Seth, it was a pleasure to due the paperwork and warranty information. After finishing up with Seth and Doug, Jay gave my wife a complete run down on the vehicle, sync'd her phone to the car, Answered questions that we didn't even think of asking, but those that you ask after leaving the dealership. I am extremely satisfied with all of those that helped my family at Maplewood Toyota. We will be back The Harden family More
Other Employees Tagged: Doug Fulton , kate shaddrick and seth anderson
April 17, 2014
Trustworthiness and Kindness We recently purchased a pre-owned RAV from Jason Engfer at Maplewood Toyota. We had not planned to buy our vehicle through a dealership, but simply p We recently purchased a pre-owned RAV from Jason Engfer at Maplewood Toyota. We had not planned to buy our vehicle through a dealership, but simply planned to look at cars to narrow down our preference. However our experience with Jason and the Maplewood Toyota team was so positive that we decided to purchase the vehicle from them. Jason went far above and beyond what we would have ever expected with service. He pointed out repairs and painting that should be done by Toyota before our purchase. (We would not have noticed these things on our own). Additionally, when Jason realized that the keyless entry system was not quite up to par, he made arrangements for the old system to be removed and a new system installed at no cost to us. We trust Jason and this dealership and would recommend it to others. We love our RAV! More
March 07, 2014
My wife and went into Maplewood Toyota and was greeted by Jay Engfer. We sat down, told him our needs and the price we wanted to stay in and he took care of us from there. His product knowledge is exceptio Jay Engfer. We sat down, told him our needs and the price we wanted to stay in and he took care of us from there. His product knowledge is exceptional and I really felt that he was looking out for our best interest. Although we sat in a few cars we ended up driving away in the first one he recommended. I would definitely recommend him to my family and friends. More
March 06, 2014
This is my first time dealing with Maplewood Toyota and my experience couldn't have been better. Jay was so helpful with all my questions, concerns and is so knowledgable with all of the vehicles and produ my experience couldn't have been better. Jay was so helpful with all my questions, concerns and is so knowledgable with all of the vehicles and products. In the future, can't imaging buying a vehicle from anyone else! Thanks again Jay, Mike W More
Other Employees Tagged: Jay Engfer
March 06, 2014
We just bought our second Toyota from Maplewood Toyota and had a great experience with Jay Engfer. He was able to answer all of our questions and we got the deal done in record time! and had a great experience with Jay Engfer. He was able to answer all of our questions and we got the deal done in record time! More
Other Employees Tagged: Jay Enger
March 06, 2014
our salesman was Jay Engfer, my wife and I made several our salesman was Jay Engfer, my wife and I made several trips to your dealership, on every occasion we found Jay to be very accommodating, cordial our salesman was Jay Engfer, my wife and I made several trips to your dealership, on every occasion we found Jay to be very accommodating, cordial and patient . he also insured that any vehicle we wanted to look at was waiting by the front door when we arrived . but the most impressive thing about him is his product knowledge, he was able to give us stats on any vehicle off the top of his head and then be able to compare them with other vehicles to help us make an informed purchase. at the end of the sale he spent extra time familiarizing us with our car and sent us on our way with smiles on our faces. further more, I was very impressed with your facility and will indeed recommend Jay and Maplewood Toyota to my friends and family! ..PS, we told Jay that we wanted Weathertech floor protectors, he took care of ordering them for us, your service center called us, my wife drove into your shop and they installed them for her. no muss no fuss, definitely a first class operation. THANKS AGAIN JAY!! More
Other Employees Tagged: JAY ENGFER