77 Reviews
Write a ReviewDealership Experience
12 yrs, 1 mo
Industry Experience
25 yrs, 7 mos
77 Reviews of Jay Engfer
July 10, 2016
Courteous, Efficient, Timely, Respectful. The place to go! I take great comfort in knowing I will have and can count on expedient, thorough, and courteous service from Maplewood Toyota's Service Department! I I take great comfort in knowing I will have and can count on expedient, thorough, and courteous service from Maplewood Toyota's Service Department! It has been a pleasure to work with both Maplewood Toyota salesmen Jay Engfer (2014 Toyota RAV4) and Tom Westcott (2008 Toyota Corolla). Excellent services throughout my Maplewood Toyota experiences since first doing business there in 2000! More
June 18, 2016
Smooth ad informative interactions with Jay Engfern Sorry, I will not be able to give you a very long descriptive review at this time. Got to cook dinner. I was very impressed by the helpful informatio Sorry, I will not be able to give you a very long descriptive review at this time. Got to cook dinner. I was very impressed by the helpful information, technical details and personal attention from my Dealer Jay Engfer. The financing advice from him and Brian Dallmeier in Business Office helped me tremendously. After the sale, Jay answered my simple minded questions on the phone and met with me another day to go over some technical details. Altogether, a very pleasant experience! More
Other Employees Tagged: Brian Dallmeier
May 24, 2016
Great Service We had an unusual problem! Great support from this dealership in all areas. From our salesman all the way through the whole service department we were We had an unusual problem! Great support from this dealership in all areas. From our salesman all the way through the whole service department we were treated with concern and help. More
Other Employees Tagged: Russ Bestler, Did not get the name of our 'check-in' man.
May 13, 2016
Satisfied with my purchase All the staff were friendly and helpful. Having an excellent salesperson as Jay Engfer helped me with my decision, He was very friendly, patient and All the staff were friendly and helpful. Having an excellent salesperson as Jay Engfer helped me with my decision, He was very friendly, patient and answered my questions and concerns professionally, More
May 12, 2016
excellent they got me in at my scheduled appointment time and completed the service at the time promised. my back window wiper blade was damaged when they washe they got me in at my scheduled appointment time and completed the service at the time promised. my back window wiper blade was damaged when they washed my vehicle and with no questions asked they fixed it immediately. This should not matter but unfortunately it does in the car world.... I'm a woman so knowing a company is going to be honest with me about what service does or doesn't need to be done is very important. The service techs were honest and straightforward, making it a pleasant experience at the dealership. More
Other Employees Tagged: in service - Chris (don't know last name)
April 07, 2016
Relaxed way to buy a car! Our salesperson Jay Engfer was excellent. Spent a great deal of time with us to make sure we got what we wanted. Jay was never pushy and, in fact, w Our salesperson Jay Engfer was excellent. Spent a great deal of time with us to make sure we got what we wanted. Jay was never pushy and, in fact, was the only car salesperson I have ever met that knew more about cars than I do! That is something I really appreciate. The other Maplewood Toyota employees that we dealt with in the process of buying a car were all very friendly. More
March 04, 2016
Long-time customers continue to be totally satisfied. My husband and I had another great experience. We have worked twice with Jay Engfer and are impressed with his professionalism. He called to let us My husband and I had another great experience. We have worked twice with Jay Engfer and are impressed with his professionalism. He called to let us know about the current lease program, and when we arrived at the dealership, he'd selected the Camry XLE he knew we'd like. After seeing the car and getting a tutoring session, we were on our way home with our new car. We've been Maplewood Toyota customers since 1996 and expect this to continue in the future. More
November 18, 2015
Easy Car Buying Experience We have a 2007 Toyota Camry XLE and have had it serviced at this dealership. Never a problem. Then, we wanted to buy a new car. While we weren't able We have a 2007 Toyota Camry XLE and have had it serviced at this dealership. Never a problem. Then, we wanted to buy a new car. While we weren't able to buy the car that we wanted, we had an excellent experience with Jay Engfer. He is very knowledgeable, honest and very pleasant. We will definitely go back and see Jay when I replace my Camry. More
April 27, 2015
Professional and to the point. My wife and I went shopping for another Toyota. Our Toyota truck sold itself and required little convincing, just travel around the world a bit and My wife and I went shopping for another Toyota. Our Toyota truck sold itself and required little convincing, just travel around the world a bit and you will soon discover what keeps running in harsh environments. When it came to the new Camry Hybrid SE, we were not so sure. Many moving parts, dynamo and an electric motor, the planetary gearbox between them, and the most elaborate wiring harness I have ever seen. Jay took us through all our concerns and laid most of to rest; this is a complex car. More
March 06, 2015
excellent service Jay is absolutely the best ever!!! This is my second leased vehicle and I am thrilled. Jay is so helpful and really makes you feel safe and comfortabl Jay is absolutely the best ever!!! This is my second leased vehicle and I am thrilled. Jay is so helpful and really makes you feel safe and comfortable with the leasing experience. More
Other Employees Tagged: AJ