Jay Bakr

Very helpful and courteous. Salesman Carlos and manager Jay were very helpful. Made buying a new car easy Salesman Carlos and manager Jay were very helpful. Made buying a new car easy More

Helpful 0

Report | Print

Horrible experience and no type of communication between the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white m the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white man wad greeted respectfully and they also shook his hand with me I arrived and no one attended me. The advisor continued to make excuses I had an appointment for 9:20 and my truck wasn’t even looked at till 4pm at that time the advisor Jim Howard tried to makes excuses as for why my truck wasn’t still seen said he’d call me the next day around noon didn’t even communicate anything about keep my truck beside saying we might have to never called to say hey we couldn’t get to the truck today and will get to it tomorrow nothing. Next day comes still no call about anything 12 noon comes I’m calling still no answer it’s 2:30 now I live 40 minutes away I literally had to drive up there to get a answer and till had no answer my truck wasn’t even seen ? I said what do you’s do he said nothing words are exchanged I said give me back my keys then didn’t try to resolve the situation or accommodate me in a way shape or form didn’t make anything better just made it worse. Horrible customer service More

by Ornelascj19 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service. ..sales was wonderful...great sales manager very helpful..I would definitely buy again ..sales was wonderful...great sales manager very helpful..I would definitely buy again More

by NAZZIYAD66 Verified Customer Verified Customer

Helpful 0

Report | Print

Prompt and courteous service of my vehicle. Comfortable waiting area with refreshments & snacks. Rizza Cadillac is a classy dealership! Comfortable waiting area with refreshments & snacks. Rizza Cadillac is a classy dealership! More

by JeffScheiner Verified Customer Verified Customer

Helpful 0

Report | Print

Sales manager Jay and our Salesman Anthony were great to work with. We didn’t have any ties to this dealership and we’re able to get a deal done on an Escalade in these tough times with limited inventory. work with. We didn’t have any ties to this dealership and we’re able to get a deal done on an Escalade in these tough times with limited inventory. More

by pohanka1 Verified Customer Verified Customer

Helpful 0

Report | Print

I've been buying cars from Larry Papp for over 10 years, always great to deal with and a smooth transaction as always. it was a pleasure doing business with you once again, Thank you!! always great to deal with and a smooth transaction as always. it was a pleasure doing business with you once again, Thank you!! More

Helpful 0

Report | Print

I had a great experience purchasing and servicing my new CT-5 V at Rizza Cadillac. The sales, finance, and service staff were all very professional. CT-5 V at Rizza Cadillac. The sales, finance, and service staff were all very professional. More

by Hammad8583 Verified Customer Verified Customer

Helpful 0

Report | Print

Second vehicle purchase in just over one year Chris and Jay are great everyone is very professional, Al the porter had my new car Immaculate Jay are great everyone is very professional, Al the porter had my new car Immaculate More

by BEAU486 Verified Customer Verified Customer

Helpful 0

Report | Print

Really good at taking care of your the customer. Very nice customer service and pretty knowledgeable also Very nice customer service and pretty knowledgeable also More

by CHE.CHAP74 Verified Customer Verified Customer

Helpful 0

Report | Print

Wonderful Sales Team! I highly recommend Rizza Cadillac Buick, and will be back soon for another vehicle! I highly recommend Rizza Cadillac Buick, and will be back soon for another vehicle! More

by AURIEMMA2702 Verified Customer Verified Customer

Helpful 0

Report | Print