Javier Garcia
Javier Garcia at Penske Buick GMC Of Cerritos
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Javier Garcia | Page 3

Sales Representative

Penske Buick GMC Of Cerritos

18400 Studebaker Rd
Cerritos, CA 90703

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4.8
69 Reviews
4.8

69 Reviews

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69 Reviews of Javier Garcia

February 03, 2024

Dealership Rating
Employee Rating

I had an amazing experience a few weeks ago with the Penske Cerritos team! Javier was my all star who really made my new lease process easy and fun. Truly want to thank him and everyone for the excellen More

by naciri87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Penske Buick GMC Of Cerritos responded

Thank you for your high rating and the acknowledgment of our team's efforts to make your lease process smooth. We're content that Penske Buick GMC of Cerritos ensured you got what you needed, just how it should be.

January 29, 2024

Dealership Rating
Employee Rating

Salesperson didn't show up the next day at the agreed upon time. When I arrived I was told to have a seat and 30 minutes later, still nobody came to talk to me so I had to go to the front desk and told t More

by john.dionne7
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Apr 13, 2024

Penske Buick GMC Of Cerritos responded

Hello, I would like to learn more about the level of customer service you received from our Sales Team during your visit, as well as your inquiry on the key fobs. We pride ourselves on the high-quality standards we maintain here at Penske Buick GMC of Cerritos and I would appreciate the opportunity to speak with you about your feedback. Could you please reach out to me directly? Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

January 29, 2024

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Employee Rating

Very nice and willing to work with what we were looking for. No nonsense and straight to the point, helping me understand what would be good for my situation. More

by edwin6482
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Penske Buick GMC Of Cerritos responded

It's always our aim at Penske Buick GMC of Cerritos to provide efficient help. We're pleased to know you found the straightforwardness useful. Thank you for the five-star review and sharing your experience with us.

January 19, 2024

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Employee Rating

Awesome! ! Love the custermer service!! Good communication 👏 👌 👍 always making sure all of my issues are taking care of. Love coming here!! More

by Speedypctech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your kind words. It's pleasing to hear that you had a great experience with the communication and customer service at Penske Buick GMC of Cerritos. Your loyalty means a lot to us; see you next time!

December 05, 2023

Dealership Rating
Employee Rating

Great service and Javier was very attentive answering all of our questions about our vehicle. He took the time to explain everything and made our purchase smooth from beginning to end. I would like to ackno More

by SEMEOLVIDAMADRES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Stein

Apr 12, 2024

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about your experience at Penske Buick GMC of Cerritos and our professional, attentive team. We always aim to provide knowledgeable and efficient service for all inquiries regarding vehicle purchases. Thank you for sharing this with us!

December 04, 2023

Dealership Rating
Employee Rating

Javier Garcia was a great sales representative. He helped me, with my decision. Giving great advisement. A big Thanks to (Javier). More

by KLINEKINGDOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Penske Buick GMC Of Cerritos responded

We appreciate your kind words about the sales assistance you received at Penske Buick GMC of Cerritos. It's good to hear that our team member was able to provide useful guidance for your decision. Thank you for sharing this positive experience with us.

December 02, 2023

Dealership Rating
Employee Rating

very good service, very efficient and professional, my salesman Javier helped me at all times by answering every question and giving me the best options More

by robertoalvarez465
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2023

Penske Buick GMC Of Cerritos responded

We at Penske Buick GMC of Cerritos appreciate your positive feedback. We strive to provide efficient and professional service consistently, and we're pleased to hear your interaction with our sales team confirmed this. Your satisfaction is important to us all.

November 15, 2023

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Employee Rating

Very experienced personnel, excellent customer service when it comes to time, knowledge and brand awareness! Definitely a great brand I can trust. More

by RAULCABA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2023

Penske Buick GMC Of Cerritos responded

Hello, it's so good to see that our experienced team has earned your trust through their dedication and knowledge of our brand! Here at Penske Buick GMC of Cerritos we take our guests' satisfaction seriously, thank you for sharing that your visit was a positive one.

November 08, 2023

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Employee Rating

Very professional and very helpful. They answered all my questions, and got me into my new vehicle quickly with no hassles. More

by kirrubean28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2023

Penske Buick GMC Of Cerritos responded

Thank you for this great five-star review! We are thrilled our Sales Team of professionals was helpful and ensured the purchasing process was fast and easy-going. We appreciate your business, and we hope to see you again at Penske Buick GMC of Cerritos.

November 06, 2023

Dealership Rating
Employee Rating

They understand how to deal with people and the time needed to complete a purchase. They are as efficient as can be. More

by makarasar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2023

Penske Buick GMC Of Cerritos responded

Thank you for sharing this positive review of your experience with our Sales Team here at Penske Buick GMC of Cerritos. We enjoyed reading how very efficient our team was during your time with us. Your feedback is greatly appreciated.

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