Jason Logue | Page 3

The service is always prompt and you're made to feel almost at home.... And as always Jason is and has always been respectful and he's very knowledgeable almost at home.... And as always Jason is and has always been respectful and he's very knowledgeable More

by Shazae Verified Customer Verified Customer

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Very unsatisfied, they where supposed to program my key fobs for 85.00 not working fobs for 85.00 not working More

by butch.av Verified Customer Verified Customer

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Excellent Customer Service! Steve Brawer diagnosed the problem, opened a claim on my service contract and ordered my hub bearings. He is going to call me as soon as he can get a Steve Brawer diagnosed the problem, opened a claim on my service contract and ordered my hub bearings. He is going to call me as soon as he can get an eta on my parts. More

by Rob K Verified Customer Verified Customer

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they are spot on in customer service and their service department, always a pleasure to work with when scheduling a visit on my Dodge Limited department, always a pleasure to work with when scheduling a visit on my Dodge Limited More

by Breed Verified Customer Verified Customer

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So far my experience has always been great. May I suggest doing complimentary wash of vehicles when service is done. May I suggest doing complimentary wash of vehicles when service is done. More

by SSCHOBE1 Verified Customer Verified Customer

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Steve Brawer was Amazing. Steve listened to my husband and he understood all of our concerns and was always helpful. Steve made sure that our van was serviced right and even Steve listened to my husband and he understood all of our concerns and was always helpful. Steve made sure that our van was serviced right and even set our family up with a Ferman Courtesy Vehicle knowing, our van would be out of commission for awhile because it needed a complete New Transmission and Driver Side Window Switch and Driver Side Heating Coil. Even when we had to bring our van back after Transmission's Replacement for a metal shovel scraping sound. Steve listened to our concerns and wasn't dismissive, he even heard a problem with our Front AC Blower, we hadn't. Steve resolve both of Issues in a timely manner. Even though our Driver Side Window Switch and Driver Side Heating Coil are on back order due to supply chain issues, Steve has been keeping us in the loop on what's going on with our parts. My husband had a really bad experience with Ferman before, but Steve and Chris( he was in charge of services for our van a year ago) have restored our Faith in Ferman's Service Department. Also shout out to who ever is running Ferman's Hospitality and Customer Lounge, Thanks for the Great Coffee and Drinks and Providing Such a Clean and Comfortable Area for Your Customers. We also wanted to give the Cleaning Maintenance People Shout Out for keeping everything so clean and sanitized. Thanks Steve Brawer for Being an Awesome Guy. Faith Restored. More

by pr18velez Verified Customer Verified Customer

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Service agent was very helpful, tried to get the extended insurance Co. to pay for the repairs, I waited close to 2 weeks, but it was worth it, the car is running very well insurance Co. to pay for the repairs, I waited close to 2 weeks, but it was worth it, the car is running very well More

by wcaicedo15 Verified Customer Verified Customer

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Always friendly and they take good care of their customers. They are efficient and timely customers. They are efficient and timely More

by gbierno Verified Customer Verified Customer

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Jason is great! The problem was partially fixed and I have to bring it back Not happy ! The problem was partially fixed and I have to bring it back Not happy ! More

by sahara Verified Customer Verified Customer

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You guys are crazy ! ! About the estimates Im a women i fix the car my self. For 200 dollars. You want to charge me more of the value of the car lol. Never again alrea ! About the estimates Im a women i fix the car my self. For 200 dollars. You want to charge me more of the value of the car lol. Never again already telling my clients and close friends to NO go there … i got my parts and i. Do it my self i save my self 4,000 lol More

by foxhole-trisomy0x Verified Customer Verified Customer

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