Jasmine Ramirez
Jasmine Ramirez at Mark Kia
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Jasmine Ramirez | Page 3

Service Advisor

Mark Kia

1000 N Scottsdale Road
Scottsdale, AZ 85257

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36 Reviews
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36 Reviews

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36 Reviews of Jasmine Ramirez

November 15, 2019

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Employee Rating

I take my car to get serviced at Mark Kia.my service representative Jassmine Ramirez is so helpful, friendly & so professionally when it comes to my car. More

by Deaton.
Recommend Dealer
Yes
Nov 15, 2019

Mark Kia responded

Thank you for your many compliments! We are happy that you can trust the Mark Kia team to take great care of you and your vehicle.

November 12, 2019

Dealership Rating
Employee Rating

Excellent service and great timing. Most questions asked with perfect timing and respect. Will go there again and buy my next vehicle there. For sure. More

by Kyle R.
Recommend Dealer
Yes

Other Employees Tagged: Brandi Cunningham, Lucas Wilson , Kevin, Matt

Nov 12, 2019

Mark Kia responded

It's wonderful to hear that you enjoyed your recent service visit with us at Mark Kia! Thanks so much. We can't wait to assist you in the future, whether for your auto purchasing or servicing needs.

November 01, 2019

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Employee Rating

Excellent service as always. Everything explained to me, no pushing to something I didn’t want. Going there for about ten years and never disappointed More

by Sarka Haskova
Recommend Dealer
Yes

Other Employees Tagged: Brandi Cunningham

Nov 04, 2019

Mark Kia responded

Sarka, thank you for being a loyal customer of Mark Kia. It's wonderful to hear that you can always count on excellent service from our team. Thank you again for your business.

November 01, 2019

Dealership Rating
Employee Rating

Thankful I’m new to coming to Mark Kia and so thankful for all that Jasmine did to take care of me! She cares for her customers! Thank you so much Jasmine! More

by KP
Recommend Dealer
Yes
Nov 04, 2019

Mark Kia responded

Thank you for the glowing review of Jasmine! We appreciate you choosing Mark Kia.

October 27, 2019

Dealership Rating
Employee Rating

Friendly, easy going, great customer service Mark Kia is always a very busy place continuous yet that does not stop the employee’s being amazingly friendly respectful professional & very understa More

by Nslow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2019

Mark Kia responded

It makes our day to hear that you can depend on the Mark Kia team for professional service, every time. Thank you for trusting us with your vehicle! We look forward to serving you for years to come.

October 15, 2019

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Employee Rating

Great salesmen! The first car we bought didn't work out so well, but Lucas and Manny worked hard to make it so we could trade in our 2 Souls for new ones. They made i More

by Soul lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2019

Mark Kia responded

We are happy to hear that Lucas, Manny, and Maricella made your trade-in and buying process go smoothly! Thank you very much for coming back to Mark Kia. We appreciate your continued support and look forward to working with you in the future.

October 12, 2019

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Employee Rating

Everything is so easy at this dealership: easy to make appointment, easy drop-off, comfortable waiting area. I waited for my car to be finished and it was done well ahead of the estimated time. Couldn’t b More

by Kimarizona
Recommend Dealer
Yes
Oct 14, 2019

Mark Kia responded

Kimarizona, thank you for this stellar review of our service department here at Mark Kia. It's always great to hear from our happy customers. Thank you so much for taking your time to share. We look forward to seeing you when it's time for your next service.

August 01, 2019

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Employee Rating

never had a good experience here, sales or service! bad place all around. had to sign four different contracts, the service department made me come in when they knew they didn't have the part. then, sai More

by rj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 01, 2019

Mark Kia responded

Hi RJ, do you mind emailing me so I can better understand the issue? Please email me at Michelle.freese@markkia.com. Thank you!! Michelle Freese CRM

July 31, 2019

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Employee Rating

Nice, courteous..a little far from Sun City, great otherwise Complementary service, Check in fine n wait ok. No other interaction til service complete. Nothing more to add. Would recommend to someone living c More

by Needles,chris360
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 31, 2019

Mark Kia responded

Thank you for the feedback on your experience, Chris! We appreciate your business. See you at your next visit! Michelle Freese Michelle.freese@markkia.com CRM

July 11, 2019

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Employee Rating

Waiting room My experience over all was great. My only complaint was that the waiting room had jerry springer on the tv, this show is not exactly something that is More

by MkOptima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 11, 2019

Mark Kia responded

Hi MkOptima, thank you for the informative feedback. I apologize for the TV show, I will make it a point to bring this issue up with my team members. We appreciate you choosing to do business with Mark KIA. Please feel free to reach out if I can help with anything else. Michelle Freese Michelle.freese@markkia.com CRM

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