Jamie Kissinger | Page 60

2015 Jeep Cherokee good service, only problem is I had to return 3 times before the problem was fixed. but I'm aware Chrysler has set procedures for repair of expensive good service, only problem is I had to return 3 times before the problem was fixed. but I'm aware Chrysler has set procedures for repair of expensive parts More

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Fuel sensor on 2017 Pacifica Service was good from the dealer once they received the fuel sensor part! The issue was obtaining the part from Chrysler which took 3+ weeks not a tim Service was good from the dealer once they received the fuel sensor part! The issue was obtaining the part from Chrysler which took 3+ weeks not a timely manner! Chrysler's Customer Service Center was not any help called them 6 times in the 3 weeks "they escalated the request" which meant nothing. After about 2+ weeks someone from Chrysler finally called ....... I guess if one waits long enough the issue will resolve itself! More

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Great service I am always surprised by the efficiency and friendliness at Ferman . The waiting room is very comfortable, light and clean. I appreciate the profess I am always surprised by the efficiency and friendliness at Ferman . The waiting room is very comfortable, light and clean. I appreciate the professional manner. More

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Excellent. Competent. Friendly. Efficient The service and negotiation was pleasant not high pressured. Willing to work out agreeable price and trade numbers. Helpful hints on additional optio The service and negotiation was pleasant not high pressured. Willing to work out agreeable price and trade numbers. Helpful hints on additional options and programs More

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Dodge Ram Rebel and Jeep JK service I recently brought two vehicles in for service one is a 2016 Dodge Ram Rebel and the other is a 2008 Jeep JK Unlimited. My service advisor Ronald "Jam I recently brought two vehicles in for service one is a 2016 Dodge Ram Rebel and the other is a 2008 Jeep JK Unlimited. My service advisor Ronald "Jamie" Kissinge was great! I don't ask for much other than to be treated with a great attitude and customer service that you would expect from a big dealership. Jamie took care of our service on both vehicles and I highly recommend bringing your vehicles there and dealing with Jamie. More

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Excellent service waiting area clean I had an appt for an oil change. Easy in and out service. Was surprised how nice and clean the waiting area is. We will be back. I had an appt for an oil change. Easy in and out service. Was surprised how nice and clean the waiting area is. We will be back. More

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FAST! FRIENDLY! CURTEOUS! JOB DONE AS ASKED! GREAT EXPERIENCE! Once I have given you feedback I should not be required to write x amount of words. Short and to the point! KISS Keep it simple GREAT EXPERIENCE! Once I have given you feedback I should not be required to write x amount of words. Short and to the point! KISS Keep it simple ______! More

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Excellent Service This is my 2nd visit to your dealership since I have recently moved in this area. Just as the first experience with your dealership my opinion remain This is my 2nd visit to your dealership since I have recently moved in this area. Just as the first experience with your dealership my opinion remains the same. I have decided to make this dealership my choice for the service of my Dodge Ram for as long as I own it. I have recently renewed my warranty for an additional four years, More

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Had a leaking sunroof The service advisor Ronald Kissinge did a great job. He is an asset to your company. However, the young gentleman that showed up from the company to The service advisor Ronald Kissinge did a great job. He is an asset to your company. However, the young gentleman that showed up from the company to service my sunroof,was not so impressive. I know that good help is hard to find. More

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Oil change Everything was great! Always like to work with Jamie. He's always in a good mood and very helpful. Will definitely continue to use Ferman Dodge. Everything was great! Always like to work with Jamie. He's always in a good mood and very helpful. Will definitely continue to use Ferman Dodge. More

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