Jamie Cleveland
Jamie Cleveland at Ryan Auto Mall

Jamie Cleveland | Page 3

CDJR Certified Service Advisor

Ryan Auto Mall

911 Hwy 55 E
Buffalo, MN 55313

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25 Reviews
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25 Reviews

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25 Reviews of Jamie Cleveland

July 13, 2020

Dealership Rating
Employee Rating

I loved my experience with my sales guy Reese. He was knowledgeable, patient and super friendly. Financing was a breeze and super friendly as well. I highly recommend More

by Rebekah6924
Recommend Dealer
Yes

Other Employees Tagged: Dane Dornbush, Reece Schlenz

February 24, 2020

Dealership Rating

Jeep Service Department is incompetent I am just finishing servicing my car at Walser Jeep and also got my antenna replaced for $40. I bought my car at Ryan Automall where I had a great ex More

by cap
Recommend Dealer
No

Other Employees Tagged: Scott Goodmanson, Dane Dornbush, Shane Smith , Nick Johnson, Erik Lund

Mar 10, 2020

Ryan Auto Mall responded

Unfortunately we have no record of having had a vehicle in our service department recently that needed an antenna package. If this was a sight-unseen, over-the-phone estimate then you were possibly quoted the "worst-case" scenario, but, rest assured, should we have then actually seen what repairs were needed, you would have only paid for what you needed. Our prices here are competitive with other dealers, including Walser and are not based on discriminatory practices of any nature.

December 11, 2019

Dealership Rating
Employee Rating

Took my truck in for a few minor issues 1 being the tail gate ajar light did not work Jamie told me right away that the truck doesn’t have it I did show him the build sheet and he told me those are not ac More

by skjarmuzek
Recommend Dealer
No
Dec 27, 2019

Ryan Auto Mall responded

We are disappointed to hear that you did not have a more positive experience with us at Ryan Chrysler Dodge Jeep Ram of Monticello. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (763) 271-1800. We look forward to hearing from you.

Dec 27, 2019

Ryan Auto Mall responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (877) 824-6439 to discuss this further. We hope to hear from you soon.

Dec 27, 2019

skjarmuzek responded

Funny I called to give you the chance to make things right as you left 2 numbers but yet the service manager had no idea why I was calling I explained that I was asked to call because of the negative review I gave regarding the service dept he then said oh well the service advisor was Jamie let me get him I told him again that I was calling in ref to the bad review and he stated he knew nothing about it. I wish I had done my research a little more before going to this dealership I would be happy to discuss my terrible experience with anybody that wishes to know As for the Ryan dealership instead of having upset customers call you that you don’t have the slightest clue about maybe do your research and call that customer but then again the way you do it people just don’t take the time to call

March 12, 2019

Dealership Rating
Employee Rating

Excellent They were very helpful and answered questions. Also were not pushy at all let you take your time in choosing which vehicle you would like. Also looks More

by Gymnasticslover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dane Dornbush , Damian Frentz

Mar 15, 2019

Ryan Auto Mall responded

Hi there, we're glad to hear you had an excellent experience with us! We appreciate your business and your recommendation, and we hope to be of service to you in the future. Take care!

March 09, 2019

Dealership Rating
Employee Rating

Very satisfied Everyone was nice helpful very fast with all the process. Will be recommending friends and family. never was pushy or trying to upsell anything if I c More

by Hawkguy-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dane Dornbush , Damian Frentz

Mar 12, 2019

Ryan Auto Mall responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

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