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Jamie Brenneman
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Jamie Brenneman | Page 2
Service Advisor
BMW of Catonsville
6700 Baltimore National Pike
Baltimore, MD 21228
84 Reviews
84 Reviews
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84 Reviews of Jamie Brenneman
September 28, 2022
The advisors Jamie Brenneman and Brittany Hill are awesome and kept me informed! Give them raises ASAP!! awesome and kept me informed! Give them raises ASAP!! More
by MoMo S
Other Employees Tagged: Brittany Hill
Helpful 
August 15, 2022
My situation had been so very disappointing. My car was there July 15,2022. There is an issue with the turbo. I was told it was bad enough to be fixed under the sulev warranty, however it stoppi My car was there July 15,2022. There is an issue with the turbo. I was told it was bad enough to be fixed under the sulev warranty, however it stopping running 2 days later and on July 20 I was told the engine needed to be replaced. After paying $225 for a diagnostic , 5 days later it another major issue. Not 5 month just 5 days later. I was told if it stopped running or failed emission then bring it back to be fixed. I have emailed and talked to several people and not one of them will answer the question " How does my car have a major engine issue 5 days after having a diagnostic?" Supposedly there is metal in the oil pan. The turbo issue most likely put a strain on engine. More
by tiadenjohn
Other Employees Tagged: Mike Winter
July 26, 2022
Car went in for service for oil change ,filters and spark plugs.car was done in amazing time and fashion.nothing but the best service from my advisor Brittany hill and the tech that work on my car Matt.Amazi plugs.car was done in amazing time and fashion.nothing but the best service from my advisor Brittany hill and the tech that work on my car Matt.Amazing service on all of my M cars in the household.best service in the state!!! More
by Gencoupe345
Other Employees Tagged: Ricky Catalan, Mel Cuesta, Neil Taylor, Brittany Hill, Keon Tobin
July 23, 2022
Jamie Brenneman is my service advisor. Jamie delivered outstanding customer service to myself and my husband on Friday, July 22, 2022. My husband's vehicle had a Safety Recall requiring th Jamie delivered outstanding customer service to myself and my husband on Friday, July 22, 2022. My husband's vehicle had a Safety Recall requiring that we return the vehicle to the dealership immediately. Jamie arranged for us to have a 2022 BMW X5 with M package as a loaner car, while his car undergoes the required repairs. This X5 was identical to the X5 that had special ordered from the dealership in 2019. It was like having my old vehicle back only better. The loaner vehicle is fully loaded with the M package and also the driver assistance professional package, that my husband has in his current BMW. Once again, Jamie provided not only outstanding, but also individualized customer service. She remains an asset to the staff of BMW of Catonsville, as well as the BMW brand. More
by vanurse1979
June 17, 2022
JAMIE IS AWESOME TIMES 10 ! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! BEST PERSON IN SERVICE I'VE EVER DEALT WITH !!!!!!!!!!!!!! GIVE HER A RAISE !!!!!!!!!!! MAK !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! BEST PERSON IN SERVICE I'VE EVER DEALT WITH !!!!!!!!!!!!!! GIVE HER A RAISE !!!!!!!!!!! MAKE HER DIRECTOR !!!!!!!!!!!!!!!! SHE GETS IT IN SERVICE !!!!!!!!! SHE EVEN MADE SURE THE REPAIR WORKED BEFORE I LEFT !!!!!!!! FIRST TIME IN 20 PLUS YEARS OF AUTO SERVICE A WRITER HAS ACTUALLY CHECKED CAR WITH ME RIGHT THERE !!!!!!!!!!!!!!! BEAUIFUL SERVICE RICH N More
by rnorthrup
May 17, 2022
Jamie is always a please to work with. Very committed to ensuring her customers receive the best service possible. Thank you for the excellent customer service. Very committed to ensuring her customers receive the best service possible. Thank you for the excellent customer service. More
by tayvon.greene
May 07, 2022
Ron has been outstanding to work with from the moment we met and placed our special order. He arranged Performance Center delivery and kept us informed throughout the build and delivery process. Catonsville met and placed our special order. He arranged Performance Center delivery and kept us informed throughout the build and delivery process. Catonsville BMW has been as excited and supportive for us as we enjoy our M3. More
by Vic
Other Employees Tagged: Sam Choi, Ron Ventura
April 08, 2022
Jamie has bee6my service advisor for years she's very professional, friendly and knows her stuff. Jamie is always honest and always does her best to make sure I'm satisfied with all work done. Jamie alwa professional, friendly and knows her stuff. Jamie is always honest and always does her best to make sure I'm satisfied with all work done. Jamie always gretts me with a smile and she communicates about your vehicle as if it were here own. Thank you Jamie for being Great! Ms. Bacon More
by Maingurl1
March 15, 2022
Harold Blackwell and Andrew in finance were an absolute pleasure. Their honesty was apparent and appreciated. Made, what could’ve been a frustrating day, absolutely tolerable. pleasure. Their honesty was apparent and appreciated. Made, what could’ve been a frustrating day, absolutely tolerable. More
by Nick
Other Employees Tagged: Harold Blackwell , Andrew Lippincott
March 09, 2022
Great customer service! I spoke with Jamie Brenneman about my newly purchased BMW and she was incredibly helpful, knowledgeable, patient and very friendly! She helped me cla I spoke with Jamie Brenneman about my newly purchased BMW and she was incredibly helpful, knowledgeable, patient and very friendly! She helped me clarify all of my questions and went above and beyond to provide the best customer service possible! Thank you! More
by Vitaliy Kapichyn
