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James Underwood
Refer Me
26 Reviews
Dealership Experience
3 yrs, 1 mo
Industry Experience
6 yrs, 6 mos
Languages Spoken
English
26 Reviews
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26 Reviews of James Underwood
November 15, 2022
Thanks to you all, for your patience and your interest in making the deal work for me!! making the deal work for me!! More
by sjoslin1st
Other Employees Tagged: Richard Williams, Bailey Hendrick
Helpful 
June 30, 2022
Wonderful Customer Service, always satisfied and never disappointed. I always take it in without an appointment because unfortunately with my husbands schedule is hard to tell when his day off will be but disappointed. I always take it in without an appointment because unfortunately with my husbands schedule is hard to tell when his day off will be but KIA always manages to have our car on a timely manner even when they are extremely and understandably busy. More
by ornelascarolina8
Other Employees Tagged: Wills Philyaw, Ivan Rodriguez, Bailey Hendrick, Hannah Brusseau , Calvin Coffee, Jamie Griles, Shane Hauser, Jennifer Jordon, Sahil Kumar, Michael Webb
March 10, 2022
Everyone was polite and the facility was efficient. The toddler room is a great option as I had my 3 year old with me. However, it smelled heavily like cigarettes and was dirty and dusty. It didn’t loo The toddler room is a great option as I had my 3 year old with me. However, it smelled heavily like cigarettes and was dirty and dusty. It didn’t look like anyone had cleaned it in quite a while. More
by wendy.orantes
Verified CustomerOther Employees Tagged: Derek Martinez, Richard Williams, Wills Philyaw, Ivan Rodriguez, Bailey Hendrick , Calvin Coffee, Jamie Griles, Ben Klein, Eugene Penberg, Tamara Petermann, Joesph Weathersby, I don’t remember who I spoke with but he was very nice and kept me updated on my car’s status
March 08, 2022
James Underwood was amazing. Very kind and patient during the entire process, he is the car salesman I wish I could have experienced with every car I've purchased in the past. We Very kind and patient during the entire process, he is the car salesman I wish I could have experienced with every car I've purchased in the past. We will come back to see James for our next vehicle in the future. More
by Sasha K
February 10, 2022
Service advisor Shawn Chamberlin went above and beyond my expectations. We have 2 KIA , 1 optima 2012 and 2022 Carnival . Both serviced at Kia of North Austin. I have had some problems there before, but not expectations. We have 2 KIA , 1 optima 2012 and 2022 Carnival . Both serviced at Kia of North Austin. I have had some problems there before, but not anymore! More
by bgoutelon
Other Employees Tagged: Shawn Chamberlin
February 02, 2022
Great service! Ivan was super helpful and helped me find the vehicle I've been wanting for an excellent price. the vehicle I've been wanting for an excellent price. More
by marla_alupoaicei
Other Employees Tagged: Derek Martinez, Richard Williams, Wills Philyaw, Ivan Rodriguez, Bailey Hendrick , Calvin Coffee, Jamie Griles, Tamara Petermann, Joesph Weathersby
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