James Tran
James Tran at Toyota Sunnyvale
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James Tran | Page 22

Sales Manager

Toyota Sunnyvale

898 W El Camino Real
Sunnyvale, CA 94087

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221 Reviews

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English English

Vietnamese Vietnamese

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221 Reviews

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221 Reviews of James Tran

June 05, 2017

Dealership Rating
Employee Rating

Wonderful Shopping Experience James Tran greeted our daughter and me at the door. He was courteous, friendly, helpful and knowledgeable about the vehicles we were interested.in.. More

by Recalls2012
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bart DiCairano

Jun 05, 2017

Toyota Sunnyvale responded

Thank you for recognizing your experience at our store. It is great to know that James was able to provide you and your daughter with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

June 03, 2017

Dealership Rating
Employee Rating

Great sales staff and wonderful shopping experience A friend of mine recommended this dealer and the sales staff James Tran to me. James was very helpful and friendly, introduced all the cars that I int More

by phyllis_ye1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2017

Toyota Sunnyvale responded

I really appreciate you coming in to see us and I'm very happy to hear that James could be so helpful and friendly during your visit. I appreciate your recommendation as well and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

May 23, 2017

Dealership Rating
Employee Rating

James Tran Toyota is Great! James Tran was super helpful. He helped me find my dream car for the perfect price, helped me negotiate a great price with the manager, and was supe More

by colinwan32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2017

Toyota Sunnyvale responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that James helped you find your dream car. Please keep us in mind for your future auto needs as our team is always here to assist you. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

May 16, 2017

Dealership Rating
Employee Rating

Outstanding Great customer service! Friendly and very understanding. Jame Tran took care of me and my dad with the miss Communication on car fax and the online pr More

by Cjimenez87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jorge Cabrera

May 17, 2017

Toyota Sunnyvale responded

Thank you for recognizing your experience at our store. It is great to know that James was able to provide you and your dad with a comfortable time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

May 15, 2017

Dealership Rating
Employee Rating

Knowledgeable Auto Professionals I was a very cautious car buyer with a specific budget and a desire to test-drive a number of vehicles before I made a selection. I was greeted by Jam More

by Emerald Lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jorge Cabrera

May 16, 2017

Toyota Sunnyvale responded

Thank you for the kind review. We are very happy to hear that James could help get you set up with the perfect new car. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

May 09, 2017

Dealership Rating

First Time Car Buyer, great experience There was no hassle during this experience. James was informative and he kept me informed throughout the process. The Financial manager was great as w More

by Cargirl1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jorge Andrade

May 10, 2017

Toyota Sunnyvale responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

May 07, 2017

Dealership Rating
Employee Rating

Satisfied He is very friendly and not trouble during the transaction process. Everything goes find and the deal complete successfully . Hopefully we will comeba More

by MashiroBai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 08, 2017

Toyota Sunnyvale responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

April 29, 2017

Dealership Rating
Employee Rating

Great customer service! Mark (financing), Iris and James (sales associate), made my car buying experience friendly and easy! I will definitely be a long time customer thanks More

by Eva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hatefy , Iris

May 01, 2017

Toyota Sunnyvale responded

Thank you for your business and this review, Eva. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

April 18, 2017

Dealership Rating
Employee Rating

James was amazing! The whole team was amazing! I was very hesitant coming into this especially because this was my first time investing into a car. James was the first person to approach my boyfrie More

by Christinaderama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hector Cisneros , Bart DiCairano

Apr 19, 2017

Toyota Sunnyvale responded

Your great feedback truly made our day, Christina. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

April 17, 2017

Dealership Rating
Employee Rating

Great Since the first minute I got there I felt very welcome the staff very friendly I was looking for very nice corolla and there they have a big selection More

by Daleyza091815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 18, 2017

Toyota Sunnyvale responded

Thank you for taking the time to write about your experience with us. I’m so happy to hear that you were able to find the perfect vehicle at our dealership. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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