James Perkins III | Page 2

This is my third Camry. The process takes way too long. I started about 10 AM And was still there 2PM. The people are friendly helpful and knowledgeable. started about 10 AM And was still there 2PM. The people are friendly helpful and knowledgeable. More

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Everyone we work with at Scott Clark Toyota is always friendly and helpful. That is why after my car was totaled in an accident I knew exactly where I would buy my new car. This is my family’s third car friendly and helpful. That is why after my car was totaled in an accident I knew exactly where I would buy my new car. This is my family’s third car with them and we wouldn’t go anywhere else for our cars. More

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Horrible customer service for seniors by Scott Clark Toyota Not satisfied with Finance Manager after we did not take any etra programs he offered . Never spoke to my wife and I after we said no . He sulked like Not satisfied with Finance Manager after we did not take any etra programs he offered . Never spoke to my wife and I after we said no . He sulked like a child . Made us very uncomfortable to say the least. More

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I give Scott Clark Toyota 5 stars because of Ace’s outstanding customer service. I felt acknowledged and appreciated. I would purchase another vehicle on his account of leadership and presentation. I outstanding customer service. I felt acknowledged and appreciated. I would purchase another vehicle on his account of leadership and presentation. I was well taking care of and left with the SUV I wanted. Outstanding service all around. Thank you! More

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Wonderful We arrived before they opened and one salesman introduced himself and invited us in. We told him what we was interested in and he went straight to wor We arrived before they opened and one salesman introduced himself and invited us in. We told him what we was interested in and he went straight to work on it. Everything was a wonderful experience. More

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Great Experience Purchasing my new car was smooth and efficient. Everyone we dealt with was highly professional, knowledgeable and patient in answering all of our que Purchasing my new car was smooth and efficient. Everyone we dealt with was highly professional, knowledgeable and patient in answering all of our questions. It was a very pleasant experience! More

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You need to hustle Scott Clark (SCT) has a good selection, prices are almost reasonable, and wiggle room is definitely there. They’re miles better than Town and Country Scott Clark (SCT) has a good selection, prices are almost reasonable, and wiggle room is definitely there. They’re miles better than Town and Country Toyota (TCT). TCT no haggle policy is just xx, they want to take as much money as they can from you and that’s why I went to SCT. Although my salesman James Perkins was awesome, the tower manager is more focused on the pennies instead of the big picture. The impression I had is that the Tower Manager would wait until the end of the month to get cars out of the door. I bought mine on the 8th, so he didn’t care to lose a deal for less than $1000. Perkins on the other hand went above and called the General Manager, since he said he wouldn’t lose a sale for so little. The GM called the tower manager and tore him a new one and the deal was done. My takeaway? Hustle! I was walking away when the salesman put the tower manager under pressure to get it done and got it done. More

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Wonderful experience Amael Panhwar was in service closing our deal he really made the whole visit! He was kind attentive offering food and beverages. His clear explanation Amael Panhwar was in service closing our deal he really made the whole visit! He was kind attentive offering food and beverages. His clear explanations of further coverage packages and patients with questions and confusion showed a real dedication to excellent customer service. I’m a nurse by profession and it is clear when someone make the effort to display empathy, education, and compassion no matter the trade. Thank you Amael for a lovely close and pleasant experience. More

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Worst experience ever was a huge mistake My experience has been horrid so far. This was my first time buying a car and they saw that as a way to rip me off. Don’t trust this dealership as the My experience has been horrid so far. This was my first time buying a car and they saw that as a way to rip me off. Don’t trust this dealership as they will screw you over and not make things right. They sold me a used car it then spit all of its oil out the next day. They added several things on to my contract I was unaware of and the failed to disclose several charges with certain options. I am disappointed and disgusted with the character of this dealership, I trusted a name I thought would treat me and my family right, the finance manager John didn’t disclose anything to me or my family, I could’ve bought a 19 for the same money he added on my contract, I’m contacting BBB, yelp, google, and etc.. until something is done, I shouldn’t feel like this about something that’s such a big purchase and is suppose to be fun, John my Finance Manager is no help at all he’s just said he’s trying to cover his own butt, really disgusted, I put 4400$ down and a 850 beacon with 8.99 percent and smartpay that charged me 399$ for a membership fee he never disclosed just like everything else, this is not the end More

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New Tacoma Purchase James and the other people were great to work with. Straight up and informative dealing with all questions and concerns answered honestly and quickly. James and the other people were great to work with. Straight up and informative dealing with all questions and concerns answered honestly and quickly. Finance and delivery we also spot on. Everyone worked hard to insure my experience was top notch!!! Will defiantly recommend to others. More

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