James King
James King at Mall of Georgia Ford
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James King | Page 2

Director, Systems & Marketing

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.1
102 Reviews

Dealership Experience

22 yrs, 4 mos

Industry Experience

22 yrs, 4 mos

4.1

102 Reviews

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102 Reviews of James King

January 17, 2024

Dealership Rating
Employee Rating

Horrible place to shop! Arrogant, obnoxious individuals. Samir the sales manager is the worst human of the lot! The whole entice was terrible. I left some things in my trade More

by Gkinusa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 22, 2024

Mall of Georgia Ford responded

Hi there, we're sorry to hear about your negative experience. We strive to provide excellent customer service and we apologize if we fell short. Your feedback is valuable to us and we will address your concerns internally. Thank you for bringing this to our attention. To discuss this further, please contact Drago Teodor at dteodor@mogf.com.

January 08, 2024

Dealership Rating
Employee Rating

Good fast service, cool yellow car in the back lot. Will come back for additional services. More

by Airbornrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mall of Georgia Ford responded

Hi there, thank you for the review. We welcome you to use our service department for excellent service. We look forward to seeing you soon!

January 07, 2024

Dealership Rating
Employee Rating

Had a weird noise which was difficult to hear for them. They called me and I told them how to recreate the noise. The did what I said and fixed the problem quickly. More

by KCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mall of Georgia Ford responded

HI there, thank you for your review. We are happy to hear our service department was prompt and provided great service. We welcome you back into our store the next time you have any auto needs.

November 29, 2023

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Employee Rating

Best Ford dealership in the southeast hands-down. If it wasn’t for Alan, Scott, Chris and Darreyell the establishment would fall apart. Thanks for always being there for me and my vehicle. More

by MCCONKEYNATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 24, 2023

Dealership Rating
Employee Rating

All five of my vehicles are serviced at Mall of GA Ford. Three Fords a GMC and a VW all receive the same level of care from the service team at better prices than the OEM Dealers located nearby. More

by scharle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull, Ashlynn Van Hees , Sterling And Chris

November 23, 2023

Dealership Rating
Employee Rating

All employees were helpful, friendly and made me feel right at home. I will enjoy my next visit. More

by pflyingmonkey123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 04, 2023

Dealership Rating
Employee Rating

The leasing process was bad. The lease buyout was bad. The junk fee to but the lease is bad. I would darken your steps ever again. More

by cademan424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 07, 2023

Mall of Georgia Ford responded

We're truly sorry to hear about your negative sales experience. Our aim is to provide a smooth and pleasant car-buying process for all our customers, and it's disappointing to learn that we fell short of your expectations. Your feedback is important to us, and we take it seriously. We will review the details of your experience with our sales team to identify areas for improvement. Our goal is to ensure that every customer receives the attention and assistance they deserve.

November 03, 2023

Dealership Rating
Employee Rating

Very timely and worked with my schedule. Id recommend anyone to go here for service More

by asjenkins514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words.

October 25, 2023

Dealership Rating
Employee Rating

Messed up my car. They were not thorough with work or communication. Will not be bringing my vehicle back there. More

by Seven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 26, 2023

Mall of Georgia Ford responded

We are sincerely sorry to hear about your negative service experience. Your satisfaction is of the utmost importance to us, and we regret that we did not meet your expectations on this occasion. We take your feedback seriously and will be reviewing our processes to identify areas where we can improve our service quality and communication. We want to ensure that all our customers have a positive and hassle-free experience when visiting our dealership.

October 20, 2023

Dealership Rating
Employee Rating

Great service, friendly and informative team. A lot more reasonably priced than I had anticipated. More

by jason.d.hay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Wessels

Oct 20, 2023

Mall of Georgia Ford responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

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