James King | Page 10

it was one of my best shopping experienced. thanks to all the sales team. The attention and service of the Ford sales team, created in my confidence for the purchase. the purchase was a success. I reco all the sales team. The attention and service of the Ford sales team, created in my confidence for the purchase. the purchase was a success. I recommend Mall Georgia Ford. More

by Carmen Mauco Verified Customer Verified Customer

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Never handled paperwork properly! Place is a joke and handled transactions poorly turned in lease only to find out never turned in paperwork to ford handled transactions poorly turned in lease only to find out never turned in paperwork to ford More

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He helped me buy a car instead of selling me something I don’t need. No pressure and easy to work with the finance team. don’t need. No pressure and easy to work with the finance team. More

by BILL.SOWDERS2 Verified Customer Verified Customer

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No interest in using your service or dealership due your standard poor business practices. Efforts of luring and misleading customers.. Do not call or contact us please. standard poor business practices. Efforts of luring and misleading customers.. Do not call or contact us please. More

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Very poor personal skills at this location. Long wait times for help with only three customers in the building. Now I’m so glad that I didn’t buy my Explorer Sport from them. I would not refer anyone to times for help with only three customers in the building. Now I’m so glad that I didn’t buy my Explorer Sport from them. I would not refer anyone to this dealership. More

by Paul Verified Customer Verified Customer

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Great team that takes time to remember your name. Courteous to everyone that comes in the dealership and garage. The facility is always clean and family friendly. Courteous to everyone that comes in the dealership and garage. The facility is always clean and family friendly. More

by chronicbark Verified Customer Verified Customer

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This was a great experience, we are repeat customers and have recommended this to all of our family and friend. We will be be to make another purchase in the future. have recommended this to all of our family and friend. We will be be to make another purchase in the future. More

by scott.wehner Verified Customer Verified Customer

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Very professional and helpful getting my fusion fix properly the first time ! The staff kept me updated every step of the way during the process. Thank you properly the first time ! The staff kept me updated every step of the way during the process. Thank you More

by tkaiser Verified Customer Verified Customer

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A great dealership - Repeat customer I highly recommend Mall of Georgia Ford for anyone looking to purchase a vehicle. Gene is a great salesman to work with. The whole team did an excelle I highly recommend Mall of Georgia Ford for anyone looking to purchase a vehicle. Gene is a great salesman to work with. The whole team did an excellent job for the purchase of my new F350 Lariat. They went the extra mile before and after the sale to ensure I was happy and the vehicle delivery experience was great. I definitely recommend Gene to anyone looking for a new vehicle! This is my second vehicle from Mall of Ga Ford, and both times have been great! More

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Had the right truck, but!! Salesman was friendly but unskilled. Sent in purchase info and $3k deposit to expedite paper work per website and still took over 3 hours for a cash d Salesman was friendly but unskilled. Sent in purchase info and $3k deposit to expedite paper work per website and still took over 3 hours for a cash deal. Had to have title paperwork filled out 3 times before they got it right. Salesman promised SYNC3 software and maps were up to date or else I could do it very simply at home. Not up to date. Not simple. Not a free download as I was told. Worst of all. they hit you with $249 for 'ZAKTEK ULTIMATE' which is basically the old 'clearcoat' with a fancy name. The whole process confirmed my low opinion of car dealers. Further discussions with dealer rectified all major complaints. Assuming everyone took this as a learning experience, they may be worth a second chance. More

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