James (Jimmy) Hendren | Page 23

Extremely happy customer I'm so happy with my pre certified 2012 Elantra it's beautiful and with all the bells and whistles n most importantly all the warranties. To know that I'm so happy with my pre certified 2012 Elantra it's beautiful and with all the bells and whistles n most importantly all the warranties. To know that I'm safe no matter where I am for 10yr/100,000 is an awesome feeling. I came with no expectations and came out a car owner. Thank you so much to Jimmy for making this happen. More

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Excellent My experience could not have been any better. Jimmy Hendren has been my salesman both times I've leased and he is very professional. Great experience. My experience could not have been any better. Jimmy Hendren has been my salesman both times I've leased and he is very professional. Great experience. More

by AMAMABLUE Verified Customer Verified Customer

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Jimmy Hendren, BEST EVER, kind, patient, expeienced, + + + + Mike Casanova - worse ever. I also experienced the worse possible attitude and behavior ever, when it came to the Finance manager. There was absolute Mike Casanova - worse ever. I also experienced the worse possible attitude and behavior ever, when it came to the Finance manager. There was absolutely nothing professional or caring about him. I felt rushed. It seemed as if I was a nuisense to him. If I asked a question, or asked him to repeat something, he seemed put out... Also, I said I use my middle initial. He said "I didn't put it in"... I said I see that, ( yet I had specifically asked my salesman to put it in, and he did..) So the financial manager. said "it doesn't matter..." I said it does to me. Besides there's another person in this area with the same name as me, that's why I use my initial, or middle name. He again implied it was ok. I said, How do you think Michael J. Fox would feel if you left out the J. he said "I Don't think he would mind." I said well, I think he would mind.. it wouldn't be him.... Then he said, "there is no way I'm re-doing all of this paper work" (I felt like saying, there's no way I'm signing any more of it...) right then, my salesman (Jimmy) came to the door to see how things were going... I told him there's no middle initial or middle name. He said I wrote it in, and I said, I know you did.. Then, (Casanova) says to Jimmy "I didn't Put it in.." (even though Jimmy's paperwork, my Driver's license, and my Debit card all had it totally spelled out.) As a matter of fact, he told me my " credit score was 730 something". I said my Credit score is 849. It was just checked a month or so ago. He said " 730 is a great credit score" I said, OK, but it's not mine. (So, what do YOU think?? I think he probably pulled up the score of the other person with my name, without a middle initial...) I felt, anything I had to say, was of no value to him, and his remarks and disposition were very offensive to me. He put a huge, insulting damper, on my already stressful day - A day that Jimmy had patiently, professionally and courteously walked me through for several hours... The whole process of replacing a perfectly fine car, which I thought would be my forever car, at my age of 71; and someone totals it out for you. Then too, having to make car payments again after 10 years without them, was huge and so very difficult to commit to... Casanova says to me, " this is a great deal" I said I know it is, He said "people have 4/5/$600 dollars a month payments" I said, yes, PEOPLE do, but not me. You do not understand.. where I am, and my life style. (and his lack of interest, and no response let me know, he didn't want to know about me. so, then we shifted gears to, what felt like, let's hurry and get this over with.) I sincerely hope he does not receive a commission or compensation from my sale. Thank you for this opportunity. Marilyn Ann Noeker More

by MA531NOEKER Verified Customer Verified Customer

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My Amazing Experience At Hyundai, I feel very comfortable. Dealing with familiar faces is always great. Would never go to another dealership!!! I left completely satisfied At Hyundai, I feel very comfortable. Dealing with familiar faces is always great. Would never go to another dealership!!! I left completely satisfied and loving my new 2016 Hyundai Elantra!!! More

by TNJ0928 Verified Customer Verified Customer

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Salesman Jimmy was very professional,courteous, friendly & explained every feature of the car & made sure we understood each feature. We were very satisfied. V Jimmy was very professional,courteous, friendly & explained every feature of the car & made sure we understood each feature. We were very satisfied. Very helpful & knowledgeable. Will definitely recommend him to our friends. More

by EMMA7936 Verified Customer Verified Customer

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Everything went smoothly Jimmy was a great person to work with, and he exceeded my expectations and wowed me every step of the sales process. Thank you Jimmy and the whole tea Jimmy was a great person to work with, and he exceeded my expectations and wowed me every step of the sales process. Thank you Jimmy and the whole team! More

by JZSWIM147 Verified Customer Verified Customer

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I was happy with all that worked with me I decided to lease I came in with 2 recalls on my car & something else had to be repaired decided to rather lease or buy a new car. Jimmy hendren was my salesman he was I came in with 2 recalls on my car & something else had to be repaired decided to rather lease or buy a new car. Jimmy hendren was my salesman he was very helpful with me . More

by SUNSETINFLORIDA Verified Customer Verified Customer

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