James Herrera
James Herrera at Rallye Lexus
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James Herrera

Sales & Leasing Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.8
12 Reviews
4.8

12 Reviews

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12 Reviews of James Herrera

May 14, 2024

Dealership Rating
Employee Rating

Outstanding service , honest sales , finance and technical staff. Overall just an incredible experience. Will buy another car no question from this dealership. More

by tombairpsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo, Adnan Baig , Jose ( technology advisor)

May 15, 2024

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Stefanie Horn 516-676-4000

May 13, 2024

Dealership Rating
Employee Rating

Normally I would rate this dealer higher, however they have not been diligent following through on a particular matter. I was promised a second key within a week or so of picking up my vehicle. After 4 More

by MFPOLVINO
Recommend Dealer
No

Other Employees Tagged: 'the guy who orders keys'

May 16, 2024

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Stefanie Horn 516-676-4000

May 13, 2024

Dealership Rating
Employee Rating

James made my purchase experience simple from beginning to end! Professional, friendly and knowledgeable ! Highly recommend ! More

by Alice913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Anthony Costanzo

May 13, 2024

Rallye Lexus responded

Congratulations on your new purchase, Alice! Thank you for your business and this review. We're happy to hear that James was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help. Stefanie Horn 516-676-4000

May 13, 2024

Dealership Rating
Employee Rating

James is Very pleasant and very knowledgeable… No high sell pressure which I appreciate Jose was a most patient tech specialist who helped me become familiar with my car… it was a very nice experience to More

by Lgeneen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok, Jeffrey Matheos , Jose… tech specialist

May 14, 2024

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad James and the team were able to help, and we hope to see you again! Stefanie Horn 516-676-4000

May 13, 2024

Lgeneen responded

Thank you

May 13, 2024

Lgeneen responded

Thank you

May 09, 2024

Dealership Rating
Employee Rating

Rally’s is so much better than Freeport Lexus. I look forward to working with you in the future More

by BRIANWATERS1
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok, Jeffrey Matheos

May 09, 2024

Rallye Lexus responded

It's great to hear that you had such a positive experience, Brian. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! Stefanie Horn 516-676-4000

March 26, 2024

Dealership Rating
Employee Rating

From the minute I walked into Rallye/Lexus and was introduced to James I was able to relax and find the car that best suited me. James listened and without any pressure showed me a car that fit my par More

by patricia.alden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok , Justin (showed the cars features)

Mar 27, 2024

Rallye Lexus responded

Thank you for your very kind review, Pat. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. Stefanie Horn 516-676-4000

February 27, 2024

Dealership Rating
Employee Rating

Great experience at Rallye Lexus in Sea Cliff with James - he & the team helped me through well informed decision making,, with none of the hard core car salesman pressure - and I love my new car ! Thank yo More

by ERZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 27, 2024

Rallye Lexus responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! James and our team here at Rallye Lexus are glad to have you as a customer. Stefanie Horn 516-676-4000

February 21, 2024

Dealership Rating
Employee Rating

They were quick efficient and made purchasing a vehicle super easy. Everyone was very nice and very knowledgeable. We traveled from Virginia to New York to purchase our RX350. Definitely glad we made the More

by GMOOREPHOTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2024

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new RX350! Thank you for choosing Rallye Lexus. Stefanie Horn 516-676-4000

January 26, 2024

Dealership Rating
Employee Rating

It was a pleasure working with James who made the process extremely easy and straightforward. Will be recommending him to others. A complete pleasure. More

by qmajid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo

Jan 28, 2024

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and our team, and we look forward to working with you again. Stefanie Horn 516-676-4000

January 17, 2024

Dealership Rating
Employee Rating

JAMES HERRERA FROM THE SALE DEPARTAMENT WAS VERY HELPFUL, HE EXPLAIN EVERYTHING VERY CLEARLY, I BUY THE CAR! More

by vitto13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Rallye Lexus responded

Vitto, Thank you for taking the time to share your thoughts on working with James and our team. We're glad to hear we delivered such a great experience! Stefanie Horn 516-676-4000

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