19 Reviews
Write a Review19 Reviews of James Fajardo
April 04, 2022
My visit at the dealership was my first actual experience that has gone smooth when purchasing a car compared to other dealership I've been to in the past! I'm very happy with my new Mazda! Thank you! that has gone smooth when purchasing a car compared to other dealership I've been to in the past! I'm very happy with my new Mazda! Thank you! More
Other Employees Tagged: David Broughman
February 27, 2022
It's my opinion that the salesperson that you deal with can make or break a deal. And when the dealership they work for is topnotch you have a winning combination. We are very pleased to have worked with can make or break a deal. And when the dealership they work for is topnotch you have a winning combination. We are very pleased to have worked with James Fajardo and Mark Mazda. We found James to be very upfront which in turn we found refreshing. His demeanor put us at ease and I felt that he was the kind of person that I would gladly recommend to friends and family. More
Other Employees Tagged: Sterling Stucky
December 06, 2021
I've purchased several vehicles in the past but this was by far the best experience I've ever had. Huge thanks to James Fajardo (and Kevin) for creating such an amazing experience! When I arrived at the dea by far the best experience I've ever had. Huge thanks to James Fajardo (and Kevin) for creating such an amazing experience! When I arrived at the dealership, James arranged it so that the car I was most interested in was front and center already waiting for me. Wow! Then, throughout the entire process, I never felt pressured or uncomfortable. In fact, James was super attentive, forthcoming, and patient with me, answering all of my questions, showing me several vehicles, and really taking the time to make sure that I felt I was making the right choice for me. He was very genuine in his approach, showing me that he really cared. He was not at all abrasive and never did I feel like I was being "sold". He also made sure that I was well taken care of when it came to the financing part. Together with Kevin, the financing part was completely seamless and they streamlined the entire process from A to Z taking a lot of the stress off of me. Thank you James for delivering the best car-buying experience I've ever had! More
Other Employees Tagged: Kevin Veliz
September 07, 2021
I was particularly happy with James (my salesperson) and Kevin the finance guy. They had terrific customer service, were authentic and worked hard to meet all of my needs. I only gave a 4-star rating becaus Kevin the finance guy. They had terrific customer service, were authentic and worked hard to meet all of my needs. I only gave a 4-star rating because it would have been nice to get more of my preferences in the actual deal--but in the end, I got the payment where I needed it to be and I should focus on that. I would highly recommend James to anyone interested in a Mazda. More
Other Employees Tagged: Kevin Fajardo
August 18, 2021
Great experience. James offered great service. He was very pleasant and answer all our questions with a clear answer. I would highly recommend this location. very pleasant and answer all our questions with a clear answer. I would highly recommend this location. More
August 26, 2020
James was great to work with & went above expectation ensuring two cars were available prior to my arrival to test drive. He did some easy prep work before going to financing and made it a smooth transi ensuring two cars were available prior to my arrival to test drive. He did some easy prep work before going to financing and made it a smooth transition. Nice guy and good sense of humor throughout the transaction. Also, ensured the car was detailed prior to leaving the dealership so we didn't have to wait. True hospitality!!! More
July 12, 2020
Absolutely the best car buying experience I’ve ever had. Thanks so much James Fajardo and the rest of the staff for getting me into my dream car when I didn’t think it was possible. This all happened with t Thanks so much James Fajardo and the rest of the staff for getting me into my dream car when I didn’t think it was possible. This all happened with them keeping me under my budget!!! Thanks again crew. More
September 08, 2019
Wonderful experience .... Staff went over and beyond! I James at Mark Mitsubishi was awesome. He and his partner went out of there way to get me financed. I admit I have challenges to my credit .. I tboug I James at Mark Mitsubishi was awesome. He and his partner went out of there way to get me financed. I admit I have challenges to my credit .. I tbought he was kidding as he asked for verification of income and other items over the phone as I had been approved for a brand new sport SUV with 23 milrs on it. It had gotten late, I went to bed. Approximately 9:30 a knock at my door with my vehicle and paperwork to sign!! Amazing More
Other Employees Tagged: Wyatt Hogue