James Calihan | Page 2

Very professional staff. Excellent support. Answered all of our questions too! And they’re friendly. Excellent support. Answered all of our questions too! And they’re friendly. More

Helpful 1

Report | Print

James and Yaro made sure we got the best deal and the best customer service! Thanks Parkway! best customer service! Thanks Parkway! More

Helpful 0

Report | Print

Friendly efficient knowledgeable welcoming clean accommodating seamless accessible contactable service oriented flexible affable concise personable likable agreeable pleasing accommodating seamless accessible contactable service oriented flexible affable concise personable likable agreeable pleasing More

Helpful 0

Report | Print

Yaro the best of the best! !! Wrapped up my new car in lightening speed!!! So happy!!! !! Wrapped up my new car in lightening speed!!! So happy!!! More

Helpful 0

Report | Print

Received extremely poor service at this dealer. Asked them to replace front brakes and they replaced perfectly fine rear brakes. Had to pay for rear brakes that I did not need and also front brak Asked them to replace front brakes and they replaced perfectly fine rear brakes. Had to pay for rear brakes that I did not need and also front brakes that was supposed to be replaced but was not. After replacement of brakes, I had to take time off from work again to go to the dealer to have brakes checked because they were squeaking so loud. It took them almost five hours to check the brakes while I waited. Service advisor promised me to replace my passenger side wiper and drive side vanity mirror but did not replace mirror. Tried to contact service advisor and text him but did not get a reply. Then emailed general manager of dealer who said he would "escalate" situation for me but never got back to me about how the "escalation" was progressing. Contacted general manager again but no response. I read somewhere that brakes are very easy to do compared to other mechanical fixes, so if a dealer mess up on the brakes, then it would not be wise to trust them with any other fixes in your car. Horrible experience and horrible follow through with this dealer! If you go there, you will be taking a chance with your car. Update= 1/31/23 Coming home from work, I heard another loud noise every time I stepped on the brakes. I was so concerned, I stopped by a local car repair shop to ask them what they though it might be. The mechanic on duty asked me if he could test drive my car to see if he could hear the noise. After the test drive, he confirmed he did hear a noise from the brakes. He told me Parkway Toyota needs to fix the brakes. I contacted Parkway Toyota and asked them to pay for me to get a second opinion on my brakes from another Toyota dealer as I did not trust them anymore with my car. They refused my request. Very unethical and sleazy dealer. Read other Yelp reviews and read complaints from the Better Business Bureau which all confirm how horrible and sleazy they are! More

Helpful 0

Report | Print

Yaro handled my purchase with so much professionalism. It really made me feel like he cared and wanted to take care of my needs. I would 100% recommend him to anyone I know who wants to purchase a vehicle It really made me feel like he cared and wanted to take care of my needs. I would 100% recommend him to anyone I know who wants to purchase a vehicle. More

Helpful 0

Report | Print

Wow. . where do I even begin?! My 2015 Toyota Corolla was giving me some trouble and my dear friend Ernst was able to give me a deal that I couldn’t resist . where do I even begin?! My 2015 Toyota Corolla was giving me some trouble and my dear friend Ernst was able to give me a deal that I couldn’t resist. I was able to trade-in my car for a great price, thank you Toyota! More

Helpful 0

Report | Print

The experience was excellent. I followed a good friend and outstanding customer service person, James Brown, to Parkway Toyota, who I had known from a previous dealership. He co I followed a good friend and outstanding customer service person, James Brown, to Parkway Toyota, who I had known from a previous dealership. He connected me with our salesman, Yaro, who was most helpful and over communicative. Yario’s manager, James Callahan was also very great to work with, one price where we both felt good about the deal. I highly recommend Parkway for sales and service. More

Helpful 0

Report | Print

Yaro and James were wonderful. So efficient and so helpful with everything. Very patient with all my questions. Beautiful space in show room. Joanne Lee So efficient and so helpful with everything. Very patient with all my questions. Beautiful space in show room. Joanne Lee More

Helpful 0

Report | Print

Very professional and personable pleasure doing business with Yaro Mike James and the other staff. with Yaro Mike James and the other staff. More

Helpful 0

Report | Print