James Blloshmi | Page 8

AMAZING CUSTOMER SERVICE!!! Came in looking to lease a 2018 Kia Optima. Reggie and team were great. They were very knowledgeable and I left with a new car in less than a week! Came in looking to lease a 2018 Kia Optima. Reggie and team were great. They were very knowledgeable and I left with a new car in less than a week! I would recommend. More

Helpful 1

Report | Print

Great service! Came to turn in my car after a three year lease. Staff was extremely helpful and attentive. I worked with Reggie and James. They both provide excellen Came to turn in my car after a three year lease. Staff was extremely helpful and attentive. I worked with Reggie and James. They both provide excellent service. They worked to get be the deal available. I definitely recommend coming to this dealership! More

Helpful 0

Report | Print

Never Gave Up When we met Reggie, he was courteous and tried to understand our needs. When Reggie could not find the 2018 Soul that my wife liked, he told us he wil When we met Reggie, he was courteous and tried to understand our needs. When Reggie could not find the 2018 Soul that my wife liked, he told us he will make calls to other dealers. After 3 days of searching, we had to buy a 2019 model. I want to thank Reggie for his efforts. On the day when we went to pick up the new car, Reggie had prepared everything for a smooth transaction. More

Helpful 0

Report | Print

"Great Experience" I was very impressed with Tony and James. Tony was the salesperson I dealt with. He deserves THREE CHEERS!!!! James made the finance easy and pleas I was very impressed with Tony and James. Tony was the salesperson I dealt with. He deserves THREE CHEERS!!!! James made the finance easy and pleasant. Both Tony and James were wonderful. As a woman, I never once felt as if either one of them was treating me any differently than they would treat a man. Somethings women are taken advantage of when leasing/purchasing a car. I felt very comfortable with both of them. My thanks to both Tony and James for bringing a smile to my face. I would recommend this dealership and especially both Tony and James. More

Helpful 1

Report | Print

Excellent Everything was awesome. Knowledgeable. Professional. Not at all pushy. Very accommodating. Very friendly. I would recommend this salesman and dealersh Everything was awesome. Knowledgeable. Professional. Not at all pushy. Very accommodating. Very friendly. I would recommend this salesman and dealership to anyone. Love the experience I had. More

Helpful 0

Report | Print

Great dealer I drive over 100 miles to see Tony for a used mustang. Everything was as described they gave me top dollar for my trade it was worth the trip I drive over 100 miles to see Tony for a used mustang. Everything was as described they gave me top dollar for my trade it was worth the trip More

Helpful 0

Report | Print

Review of Reggie Watson Reggie Watson was the consummate professional. He was pleasant, knowledgeable, patient, honest and trustworthy. It was a total pleasure working with h Reggie Watson was the consummate professional. He was pleasant, knowledgeable, patient, honest and trustworthy. It was a total pleasure working with him. I will purchase any future cars from him. He is an asset to the dealership. More

Helpful 0

Report | Print

Excellent and professional! Reggie was honest and informative. He answered all my questions and gave me a great deal! James from finance was very helpful and professional. Great Reggie was honest and informative. He answered all my questions and gave me a great deal! James from finance was very helpful and professional. Great experience. More

Helpful 0

Report | Print

wonderful walked away feeling taken care of wonderful experience overall answered all questions i had felt he was being honest and trustworthy the experience was great helpful unloading tr wonderful experience overall answered all questions i had felt he was being honest and trustworthy the experience was great helpful unloading trade in free keychain beverages offered More

Helpful 0

Report | Print

Unethical business - Wish I could give negative stars! I was in the market for buying a 2017 Kia Sorento LX with the Advanced Technology Package. I had a decent offer from another dealership and since Kia I was in the market for buying a 2017 Kia Sorento LX with the Advanced Technology Package. I had a decent offer from another dealership and since Kia of White Plains had the same vehicle in stock too I gave them a call to see if they are willing to beat that price. I spoke to Liana on the phone on Friday who said she would talk to the Sales Manager to see if they can beat that price. After a few hours she called me back saying that she spoke to Sales Manager James and they would atleast meet that price and if I come in I can try to haggle further to get the price down even lower. On the phone I confirmed the exact vehicle with the stock number, VIN number, packages on the vehicle, even the color for that matter. Next day I went to the dealership (drove all the way from Rego Park, Queens!) to complete the purchase. Reggie was our sales person. The test drive went well and then things quickly went south as we sat down to discuss numbers. Apparently the best number they could give me was atleast $4000-5000 above what we had agreed to less than 24 hours back. I asked them to speak to Liana and James who had agreed to this price to which their excuses began - there must have been some confusion over the numbers (yeah right! I asked them to match a number and confirmed the number twice when they said they would atleast match it), Liana must have been looking at a different vehicle (yeah that's why I confirmed the stock numbers, packages, color, etc. on the vehicle over the phone), Liana is new to the job (seriously!!!). Best part is I spoke to Liana before I left home and an hour later when I reached the dealership she was "no longer at work so couldn't speak to her!". I demanded to speak to James and waited for more than an hour but apparently he was too busy to step out of his office for 5 mins (we could see him alone in his office for atleast half an hour or so) to discuss what went wrong here (he was alone in his office and while he may have had some important work to do its common decency to speak to a customer who you commit something too and don't honor it). Finally Richard Miller spoke to us and told us he runs things around there so speaking to James wouldn't make a difference anyways. Basically they lied to my face to get me to their dealership (don't understand why because after such a blatant lie no person with common sense would make a purchase here), made sure the people who committed to the offer do not speak to me (because they would have nothing to say for their lie!) and the rest of the crew could very conveniently say "it wasn't me". I was able to go to the other dealership who had made a decent offer the same day and complete my purchase at a price LOWER than what I had offered Kia of White Plains. So in a way it worked out in my favor but Kia of White Plains were successful in wasting several hours of my time. Finally, they had the nerve to have their salesperson email and call me back on Monday to ask about where did I make the purchase from, at what price point, etc. as if I was under obligation to give them that information. Stay as far away from this dealership as possible!!! More

Helpful 0

Report | Print