Jamal Sheikha

I chose this dealership because of its solid reputation. I was impressed with the professionalism of my salesman, Daniel Fernandez along with the other staff members that helped me complete my purchase. I I was impressed with the professionalism of my salesman, Daniel Fernandez along with the other staff members that helped me complete my purchase. I appreciated their no-nonsense and direct approach to sales, meaning that there wasn’t any unnecessary waiting or chatter. I actually purchased an entry-level Kia Soul, downgrading from a larger model. I was treated as if I was buying the best car on the lot! The entire staff was friendly, smiled, made eye contact, shook hands, and were very respectful of my needs treating me with respect and courtesy . Prior to purchasing this car, I had gone to a few other dealerships in the area. My experience with them, paled in comparison to my experience with Rick Case. This dealership is 40 minutes away from my house and there is a closer dealership five minutes away. This place is worth the drive. I will continue to use Rick Case for my future auto service as well as future purchases. If you are like me and find the whole auto-buying experience to be frustrating and daunting, Go to Rick Case Kia because they will treat you the way you should be treated. More

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It was great working with Jamal Sheikha, went to Rick Case Kia with my husband for a Kia Carnival last week- he gave us some tips and made the purchase process smooth, Thanks Jamal! Case Kia with my husband for a Kia Carnival last week- he gave us some tips and made the purchase process smooth, Thanks Jamal! More

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I drove 100 miles to get the car to get the car I wanted and they had it all ready to go. A 2024 Kia Forte GT in black pearl. The car is beautiful and fast. Thanks to Valentina in sales, Stacy in the int and they had it all ready to go. A 2024 Kia Forte GT in black pearl. The car is beautiful and fast. Thanks to Valentina in sales, Stacy in the internet dept and Jamal in finance. It was a great ride home to Naples! I recommend highly. More

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Stealership! !! Expect a 6k minimum mark up. They will try to hide the total price of the vehicle and make you sign the documents without showing it to you, which !! Expect a 6k minimum mark up. They will try to hide the total price of the vehicle and make you sign the documents without showing it to you, which is completely illegal. They make you sit and wait all day so when it is time to sign you are desperate to leave and rush things. It's just awful 😞. I don't understand why they choose to score one single sale over winning over a customer for life. 🤷🏻‍♂️ More

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Our experience with Rick Case Kia was flawless. I identified the vehicle online and worked with the salesman before I arrived. He knew I was coming in from out of town and had red carpet service th I identified the vehicle online and worked with the salesman before I arrived. He knew I was coming in from out of town and had red carpet service the entire journey through purchase. No surprises on price on arrival and full honesty with financing. They were even able to honor an outside appraisal for my trade-in! More

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AY AWAY ! !!!!!!!!!!! we bought a 2020 new kia sorento there. we traded it in and we have contacted them numerous times about what we need to do to cancel the !!!!!!!!!!! we bought a 2020 new kia sorento there. we traded it in and we have contacted them numerous times about what we need to do to cancel the gap insurance we had on the kia. NOBODY EVER GOT BACK TO US ON IT !!!!!!!!!!!!!!! A simple question for a very simple answer. believe me you don't want to deal with rick case kia ever !!!!!!!!!!!! THEY COULD CARE LESS ABOUT THE CUSTOMER !!!!!!!!!! GO SOMEWHERE ELSE, I LEARNED THE HARD WAY !!!!!! More

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our salesman Ryan Williams was fantastic along with Jamal Shiekah in finance. They were super patient and helpful and we got the exact car we wanted! Highly recommend Rick Case Kia, Ryan and Jamal Shiekah in finance. They were super patient and helpful and we got the exact car we wanted! Highly recommend Rick Case Kia, Ryan and Jamal More

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Excellent attention and service from Otto Aponte, and Jamal Sheikha, very highly recommended. Thank you so much Jamal Sheikha, very highly recommended. Thank you so much More

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I don't think I will have enough space to say how wonderful this dealership it. Ryan Williams was kind, patient and professional. He took his time and really made me feel special. I absolutely lov wonderful this dealership it. Ryan Williams was kind, patient and professional. He took his time and really made me feel special. I absolutely love my new car that he found for me. He made every effort to make me feel comfortable and valued. Jamal in finance made the experience easy and quick. He was kind and answered all my questions. Jimmy, the GM, was also right there to make me feel at ease. I have purchased many vehicles in my 77 years and I will tell you that this was the best experience ever. The kindness and respect I received from these people was exceptional and I would recommend them highly. They will all have a special place in my heart and in my prayrs. More

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From the moment I stepped into the dealership, the attention was incredible. Customer service was impeccable and Ryan Williams was extremely helpful and professional. He was very patient listening car attention was incredible. Customer service was impeccable and Ryan Williams was extremely helpful and professional. He was very patient listening carefully what I needed. He made me feel like his priority was to meet my needs. In no moment I felt like my credit wasn’t gonna be enough to make me a buyer which meant a lot because I was worried at the beginning. Ryan went above and beyond to make me feel welcomed and made sure I was happy with my purchase. Him and his manager Jamal Sheikha worked with me until the end! The store was closed but they didn’t stop working for me until I left with my new Kia happy. I am so satisfied with the experience I had and how well I was taken care of. 100% recommend! Which I actually already did to my friends and family. I am glad I made the choice to go to this location (didn’t have a great experience at the prior Nissan dealership) because the service and attention is definitely 5 stars! More

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