Jake Norquist | Page 4

Our sales experience was amazing! We have been to a couple of other Toyota dealerships and struggled with sales teams. This dealership was great. We knew exactly what we wanted and they were willing to couple of other Toyota dealerships and struggled with sales teams. This dealership was great. We knew exactly what we wanted and they were willing to work with a check that we had from our bank. we left and got some lunch down the street and came back and we were in and out in an hour total. It was amazing! More

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Always great doing business with Scott and the team. We got lucky again finding just what we wanted right on hand. We highly recommend Royal Moore sales and service and are very happy with our Toyotas! got lucky again finding just what we wanted right on hand. We highly recommend Royal Moore sales and service and are very happy with our Toyotas! More

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Thai Nguyen did amazing! Quick and painless! Fastest and easiest I’ve ever bought a vehicle. Thai welcomed with smiles (under a mask obviously). Not pushy and willing to work with anything we thru at him. H easiest I’ve ever bought a vehicle. Thai welcomed with smiles (under a mask obviously). Not pushy and willing to work with anything we thru at him. He did wonderful. Notified me with anything he came up with paper wise and finance wise! More

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Came in knowing exactly which vehicle we wanted, was greeted by Thai Nguyen, who was incredibly friendly and gave us all the information on the truck, let us test drive it and then we sat down while all greeted by Thai Nguyen, who was incredibly friendly and gave us all the information on the truck, let us test drive it and then we sat down while all the paperwork and financing went through. This is by far the best car buying experience we have had, not only for how quick the process was, but for the ease and “feel great” feeling we had during the entire process. A+ if you’re looking for a car or truck, Thai can get you handled and Royal Moore Toyota will make sure you’re taken care of! More

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Great experience Scott was very helpful made things fun. He owes me a pizza! Hard truck to get but he got it for me. :) He owes me a pizza! Hard truck to get but he got it for me. :) More

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Scott is a great person to work with when buying at Royal Moore Toyota. He’s personable, always cheerful and low key in his approach. He was very informed on the details of the RAV4 hybrid that I bought. And Moore Toyota. He’s personable, always cheerful and low key in his approach. He was very informed on the details of the RAV4 hybrid that I bought. And spent time to thoroughly introduce me to my new car. Great work! More

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Royal Moore never ceases to amaze. Scott embodied awesome customer service and went the extra mile to get us home in time. He was able to get our trade in completed, find our new car, and connect us awesome customer service and went the extra mile to get us home in time. He was able to get our trade in completed, find our new car, and connect us with the best, fastest financial person and as quickly as possible. I am a diehard Royal Moore fan and Scott is awesome addition to your amazing dealership. More

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We had a trade in and a lease on our Camry come due. They gave us great deal on our trade in. This allowed us to buy the Camry and enough funds to lease a new 4 Runner. Great experience! gave us great deal on our trade in. This allowed us to buy the Camry and enough funds to lease a new 4 Runner. Great experience! More

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Purchased a certified Toyota with the help of Gabriel Bolano and Jake Norquist. Whole process was smooth from initial inquiry to signing of documents. Worth the trip down to Oregon, since I'm from WA sta Bolano and Jake Norquist. Whole process was smooth from initial inquiry to signing of documents. Worth the trip down to Oregon, since I'm from WA state. Everything discussed over text and email are spot on, no surprises. I will definitely keep them in mind when buying another Toyota. Update. Spoke to soon. The surprise issues came after the sale. They said the plates will be sent to me but I have to follow up because the temp plate expires in 6 days. They informed me that I did not specify which licensing office to send paperwork. Send them the info and fast forward today. Vehicle licensing received incomplete paperwork and they sent me the payment separately. WTH. To add damage. They did not notarize the title application. Now I have to be in person to do it. Nobody from the dealership has contacted me to resolve this issue. Now that I had this experience. I will not recommend this dealer. Go buy your next vehicle somewhere else. More

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We had a wonderful experience with Scott! He demonstrated genuine care in working with us and our unique banking situation to make sure we still got the best deal. He listened well to our needs and was great genuine care in working with us and our unique banking situation to make sure we still got the best deal. He listened well to our needs and was great at communicating everything clearly, so as first-time brand new car buyers, we were able to follow along easily. Jake in the finance department was also very professional, efficient and helpful. With an excellent selection of vehicles even during a pandemic, they are worth checking out. More

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