Jacquelyn Vaughn
Jacquelyn Vaughn at 94 Nissan of South Holland
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Jacquelyn Vaughn | Page 3

Service Department Customer Representative

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.6
37 Reviews

Industry Experience

2 yrs

Languages Spoken

English English

4.6

37 Reviews

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37 Reviews of Jacquelyn Vaughn

February 02, 2023

Dealership Rating
Employee Rating

Very courteous, professional, attentive and very helpful. I am always very pleased with the service I receive. Tory, especially, is very helpful and kind. More

by jackie08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Tyler Roberson, Taylor McCarroll , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Feb 05, 2023

94 Nissan of South Holland responded

Hi Jackie, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

January 30, 2023

Dealership Rating
Employee Rating

The staff at the dealership are prompt and detailed with the service. I have not been disappointed with the service. More

by carole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

Feb 03, 2023

94 Nissan of South Holland responded

Carole, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Matt Sappenfield Owner Loyalty Manager

January 28, 2023

Dealership Rating
Employee Rating

The service i received was amazing. I would recommend coming here for any other services. More

by vanessamoya37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Tyler Roberson, Taylor McCarroll , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Feb 03, 2023

94 Nissan of South Holland responded

Hi Vanessa, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

January 20, 2023

Dealership Rating
Employee Rating

I always have great experience when I get my car serviced. Very professional and friendliest staff ever. The prices are fair considering getting the quality service. Often, the wait time isn’t bad e More

by darrencebell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Tyler Roberson, Taylor McCarroll , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Jan 24, 2023

94 Nissan of South Holland responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

December 30, 2022

Dealership Rating
Employee Rating

Professional helpful clean pleasant close responsible diverse bright nice fast experienced knowledgeable follow-up better More

by Wgastile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Jose Lopez, Tyler Roberson, Taylor McCarroll , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese, James Majors

Jan 04, 2023

94 Nissan of South Holland responded

We appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

December 02, 2022

Dealership Rating
Employee Rating

There were very helpful in addressing the issues with my vehicle on several occasions. Great service overall! More

by Ja_bullock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Tyler Roberson, Taylor McCarroll , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Dec 06, 2022

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

December 01, 2022

Dealership Rating
Employee Rating

Excellent customer service, reliable service, friendly , speedy service. Professional, clean facility. Keep you updated on service. More

by mspatjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Otis Smith, Torrey Hall , Derryl Reese

Dec 06, 2022

94 Nissan of South Holland responded

We really appreciate your positive review! If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

November 22, 2022

Dealership Rating
Employee Rating

It was Good service. Didn't have to wait long. The customer rep was very friendly. More

by bakwaboah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

94 Nissan of South Holland responded

Bakwaboah, we are glad we could help! We hope to be of service to you again in the future. Matt Sappenfield Owner Loyalty Manager

November 17, 2022

Dealership Rating
Employee Rating

They are always helpful, knowledgeable and polite. The customer service was excellent. I expessed how important it was to get out at a decent time becanuse I had to go to work. More

by aljbarrett120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Tyler Roberson, Taylor McCarroll , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Nov 29, 2022

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Matt Sappenfield Owner Loyalty Manager

November 16, 2022

Dealership Rating
Employee Rating

Good costumer service and maintenance dept I recommend thank you for taking time on my vehicle and making sure my needs are met More

by shantellpugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Tyler Roberson, Taylor McCarroll , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Nov 18, 2022

94 Nissan of South Holland responded

Hi, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care! Matt Sappenfield Owner Loyalty Manager

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